Play Market (Play Market) does not work on android. Play Market not working over wifi, why and how to fix google services not working over wifi

The procedure for downloading any applications or games is greatly simplified by using the functionality of the built-in store Play market, which is initially present in all smartphone users with Android software. However, the service requires an Internet connection.

By standard, for such events, a Wi-Fi connection is used. In certain circumstances, the Google repository may not function using an access point, so there is discomfort when you need to install or find both specific information and an application. To solve the problem, you need to figure out why the problem occurs and how to fix the difficulties without professional help.

Why is the Play Market not working over Wi-Fi?

• Inconsistency between the set day of the month and the time on the phone;
• Deviations in the operating system regarding the parameters of a correct connection to the Network;
• Errors in the performance of a particular program;
• The presence of a router breakdown or lack of traffic, provided that mobile data transmission is used;
• Failures in the functioning of the Play Market, the cause of which is the developers of Google.

Ways to solve problems

With full confidence in the cause of the problem, the site recommends checking the most simple and understandable solution methods:

1. Restart smartphone. The technique is effective for eliminating minor deviations in correct operation. operating system;
2. Setting the correct date and time. One of the features of the built-in application store is the need to constantly check the compliance of the current device settings for connection. Therefore, with a minimal difference in settings, there are no problems, however, significant differences complicate the normal synchronization of the Play Market. In practice, it is only necessary to select the actual data with respect to the data display;
3. Unable to communicate with Google. The problem occurs extremely rarely with elimination in a minimum time period. Signs of a problem with a company are characterized by unusually long or partial page loads, constantly waiting for a connection to the service, and involuntary closing of the application. Therefore, the difficulty is only in anticipation, since in a few hours all failures will be eliminated by the manufacturer's programmers;
4. Stopping or uninstalling Freedom may cause problems when trying to launch the app store, so you can redownload or activate the app and then open it to resume. Then go to the settings section and select the "Stop" value in the upper right menu;
5. restore to factory settings, after creating backup custom files.

Incorrect synchronization with the modem

When connectivity is not available only when using an access point, then you need to determine the problem with the router:

• Priority manipulations relate to the performance check, while making sure in detail that all LEDs are active, which confirm correct pairing. Displaying a red indication indicates the need for specialist assistance;
• If it is impossible to launch the Play Market, try using a browser to go to any site. Complete exhaustion of the operator's tariff will not allow connection to any resource. Additional information on the distribution of the Internet can be obtained directly from the technical support of the relevant company;
• Insufficient data transfer rate. The lack of loading the Play Market may be due to an excessively long synchronization of the program via Wi-Fi. If the display shows a white interface for a long period with the power-on process followed by a notification of the end of the waiting time, then it is advisable to try to solve the problem with the provider regarding the quality of services and connection speed;
• The presence of a ban on connecting to the Internet for your smartphone. From the settings section, select the option "About phone" and click on the item "General information, where is the valid MAC address mobile device. When viewing the modem parameters, you can make sure that a similar sequence is present in the prohibition list, after which it must be deleted and the router restarted;
• Wrong local access point password. Despite the presence of an active Wi-Fi image in the quick access panel, in reality there may not be a correct connection, so you must re-enter the access code;
• Incorrectness in the software of the router. In this case, you need to go to the official resource of the device manufacturer and download the most up-to-date system;
• With the lack of any effectiveness of the available methods, it is possible to restore to the factory settings with the removal of all user data, so it is recommended that important files be transferred to external drive or computer.

If it is impossible to correct the errors that have occurred through system manipulations, it is most likely that the problem is a breakdown in the technical part of the device.

In practice, only a specialist will perform a detailed diagnosis in order to find out in which particular element the problem is localized and the need for repair.

Google Market disruptions

• Register or change account Google, since the possibility of blocking the main account remains;
• Install the latest updates, it is recommended to create a backup beforehand;
• If there is more than early version Play Market it is desirable to install it instead of the current modification. In practice, it is desirable to use utilities such as Titanium Backup;
• Full recovery of the operating system, provided that the functionality was used in the past TWRP Recovery, and in the menu options, you must select all categories in addition to the microSD card, followed by the installation of stable software;
• Removing the cache. Through the settings, open the "Applications" section and click "All Apps", then clear the Google services data. The health check can be carried out after restarting the smartphone;
• Use the official MIUI software, since third-party modifications often have glitches.

Difficulties with access settings

If the parameters mobile communications set incorrectly, you need to edit possible inconsistencies:

• Check system file, which ensures the correct exchange of device data with local network, this will require a specialized Hosts Editor application, however, a full application requires superuser rights. The component is located at /etc/hosts. You need to make sure that there are no corrections, for example, as a result of using a blocker advertising banners or manual innovations. Additionally, data may be compromised malware, so you should exclude all information other than "0.0.1 localhost", then save and reboot;
• Verify that the proxy of the connected network is correct, as there may not be mobile transmission data. In practice, it is required to study the set access point parameters through the VPN section in the Xiaomi smartphone settings, followed by deleting and restarting the phone.

If all of the above recommendations are ineffective, then the most radical method is available - reinstalling software, while it is highly desirable to use the international official version, which is provided with the absence of failures and malfunctions.

Recently, many owners of Xiaomi smartphones suddenly encountered a very strange situation. When trying to download any application from Google Play Store a regular picture appears with the inscription "Downloading" and a "slider" showing the progress of this very download, but a message hangs on the right: " Waiting for a Wi-Fi network". In fact, the download does not occur, and the "waiting" can last as long as you like. Interestingly, the problem occurs both when Wi-Fi is working normally and when you connect to the Internet via a SIM card using mobile network. Moreover, its appearance does not depend on the firmware version or on the model. Xiaomi devices.

It is clear that the cause of the error is not at all in connecting the smartphone to the Internet. Experts have found that the blame for all this version Google Play Store 7.6. To date, we have managed to find several ways to solve the problem, and we are ready to introduce you to them.

Method 1: Substitution of the Google Play Store file

Method 2: Firmware Google Play Store via Recovery

Hello Sergey. Your website is amazing and very well written. I have a problem, I will write names in Russian so faster 🙂 and so on the miui phone (Xiaomi Redmi 3s) and on the Asus tablet there was a problem that YouTube and the Play Market do not work on the Wi-Fi network, at first the videos on YouTube were all gray , but they were played, then they completely disappeared and writes that connect to the network, and if everything works and loads on the mobile Internet.

Everything works on the computer via Wi-Fi. I called the Internet company distributing our Internet, it's via cable osk, they said everything is fine, it's a Wi-Fi router. I found your site and decided to reset the router to the factory settings, according to your recommendations, I installed everything again, launched the router, everything works fine. on a computer and in a tablet phone too, but YouTube and the play market remained lifeless. What to do?

Answer

Hello. If through Mobile Internet YouTube and Google Play on your phone and tablet opens, then for some reason I'm sure that the problem is with your Internet provider. Hardly something in the settings of the router. Moreover, no one has changed them. Everything stopped working suddenly.

It would be good to check:

• Does YouTube open through a browser on a phone or tablet.
• And will there be access to these services if you connect your ASUS, or Xiaomi to another WiFi networks.

What can be done? I would try to change DNS addresses. On your phone and/or tablet, go to wifi settings and open the properties of your Wi-Fi network you are connected to. There you can set static settings. Write DNS: 8.8.8.8 and 8.8.4.4

It is possible that the error "No internet connection" and "Check your network connection" will no longer appear.

A separate article with the main solutions:. There I showed in detail how to change DNS on Android.

There have always been connection problems in Google products, and they appear regardless of Android versions (5.1, 6.0, 7.0 and higher). In the article, we will take a closer look at the error in the Play Market - “There is no Internet connection. Check your WiFi connection or cellular network”, moreover, the Internet on the phone is active and everything is loaded in the browser or other applications. We will describe solutions for common bug sources and specific cases.

Causes of Connection Error

So, there may be several main reasons that affect the connection to the Play Market. The most popular of them are the downed time settings on Android, the clutter of phone services with a cache. Special cases include software blocking of the Network due to the use of hacking programs, or specifics in the settings wifi hotspots. Let's talk about everything in order.

What to do first?

I will not describe the most necessary steps for a long time - rebooting the device itself (it is possible with removing the battery) and restarting the router itself. Moreover, it is also desirable to turn off Wi-Fi from the outlet for 5-10 minutes, which will be very useful in the case of dynamic IP addresses.

It will not be superfluous to immediately check the time-date-zone associated with your device. Due to operating system failures, these parameters can fly off. To set the correct ones, open the site 2ip.ru. Your IP and city (more precisely, the city of your provider) will be indicated there. Look online for the city's time zone and set it on your phone. Time and date can be left on the automatic online determination - the main thing is that they are displayed correctly.

By the way, such cleaning will be relevant if you periodically use VPN connections on your phone. Often, the network can fail due to applications like SuperVPN, Turbo VPN or VPN Unlimited.

Erasing Freedom Type Crackers

Often third party applications may affect the connection and the Internet in the phone (Meizu, Xiaomi, Samsung). View the list of pre-installed programs and erase all unnecessary. Pay special attention to software that acts as a “hacker” and “cheating”. For example, many Android owners encounter a “No internet connection” blocking error in the Market due to Freedom, Lucky Patcher and similar programs.

For checking and HOSTS edits the above managers will require ROOT access - keep in mind, on latest versions Android, because of this, there may be problems. Explore this point on the net in more depth.

What else helps

There are a few additional tips which helped some users. Of course, it’s not a fact that this will be effective for you, but still do this:

“No internet connection” error when purchasing

A separate moment is the appearance of such a bug when trying to download or buy a game. In this case, check the following:

Conclusion

Play Market login failure “No internet connection, check Wi-Fi connection” is a fairly common problem, but it is solved pretty quickly. If you still have difficulties - write in the comments below (we read everything, we always try to help).

YouTube and Google Play (aka Play Store) are probably the two most popular and necessary programs on Android. Without the first one, you won’t be able to watch your favorite videos, and without the second one, you won’t be able to install any program or game on your tablet or smartphone. I think everyone will agree with this.

And it's very sad when YouTube or Google Play doesn't work. It is when connected to the Internet via Wi-Fi. And this happens quite often. Not so long ago, a question on this topic was published on the site. He has already collected quite a few comments, so I decided to make a solution to this problem in a separate article. I'll tell you about the solutions known to me. Which, judging by the reviews, really work.

And the problem is the following. We take our phone or tablet that runs on Android and is connected to a Wi-Fi network, open the same YouTube, and there is an error: "Check your network connection" and a gray exclamation mark.

And in the Play Store through the same WiFi connection an error appears: "There is no Internet connection. Please check your connection to Wi-Fi or cellular network and try again."

Although our smartphone is connected to Wi-Fi. You can even see it in the screenshot. No. Websites open in browser. So the internet is working. Other programs also have access to the Internet.

Important point: via mobile Internet (3G / 4G) everything works. The Play Store lets you install apps and YouTube videos are displayed and played. Doesn't work over Wi-Fi only. And as a rule, only through a specific Wi-Fi network and on all Android devices. And maybe others too. It doesn't matter.

Problem: there is no access to these two services from Google when connected only to a specific wireless network. Through another Internet connection everything works.

If you have YouTube and / or Market does not work through any connection, even through cellular communication, then in the article I will also try to collect solutions to this problem.

To start:

• Reboot your phone, tablet, Android TV box, or whatever.
• Reboot your router. If there is such an opportunity.
• Check YouTube and Market through a different internet connection. Mobile connection, or other Wi-Fi network.
• Try to open some site in the browser of your mobile device. You can try to go to the same YouTube. If nothing works in the browser either, different sites do not open, then see the article.
• It is advisable to check if everything works on other devices.

After these steps, you should already roughly understand what exactly the reason is. Well, build on the results of these checks if you ask a question in the comments.

Let's start with the main solution.

Change DNS in Android if YouTube and Play Store does not see an Internet connection

As practice shows, it is the change of the DNS addresses of the Wi-Fi network that helps to get rid of this problem. Why is this happening? To be honest, I don't know. Either because of problems with the DNS servers at the provider, or something in the router settings.

Therefore, we need to register DNS addresses from Google in the properties of the "problem" Wi-Fi network on the phone. Or register these addresses in the Internet connection properties in the router's web interface. Let's consider both options. But I recommend that you first check everything on your own Android device. If it works, and you have a few more devices with the same problem, then even then you can try changing the DNS on the router.

I will show on the example of a smartphone from Samsung. But there should not be strong differences between other devices.

Go to the settings, in the section "Connections" - "Wi-Fi". Click on your network and hold. A menu should appear where we need to select something like "Manage network settings".

These are DNS addresses from Google. Which I talked about in the article:.

We check that the proxies are disabled (No) and save the settings.

After that everything should work.

One moment: in Android there is no way to specify only static DNS, and get IP and gateway automatically. And it's not very good. Since disabling DHCP (automatically obtain all addresses from the router), we have set a static IP address. In my case 192.168.1.164. And if, when reconnecting to this network, this IP address is busy, then we will not be able to connect. Unless you reserve this IP address in the DHCP server settings on the router.

Therefore, if you have problems connecting to a Wi-Fi network, then know that this is most likely due to static addresses. Just change the last digit in the address (from 100 to 254), or back to android settings set DHCP. And DNS addresses can be registered in the router settings.

I show how to do this using the example of a TP-Link router.

After that, all devices that are connected to this router will use established DNS addresses.

I hope you managed to solve the problem with accessing YouTube through the application and the Google Play store.

Additional solutions for connection errors in the YouTube app and Google Play

It is possible that these two applications do not work even when connected to different wireless networks and via mobile internet. In this case, check if the Internet works on your smartphone at all. You can just open some site in the browser. If the Internet does not work, then we solve the problem with the connection. At the beginning of the article, I gave a link to a page where everything is described in detail.

Well, let's look at a few more solutions that may come in handy.

Waiting from you feedback. Be sure to write if these solutions helped you. If they helped, what exactly? Perhaps you managed to solve this problem in another way, which you can share with us in the comments.