To attract new and retain old customers, operators offer not only attractive prices for basic services. The Tele 2 service Transfer of balances is a striking example of a marketing policy based on special offers.
Description
If your tariff plan includes 300 minutes, and in a month you used only 200 of them, for the next month you will receive 100 (remaining) + 300 (new package) = 400 minutes.
Unused SMS and GB of Internet are transferred in the same way. Moreover, in the new month, packages transferred from the previous period will be written off first, and then only the current ones will be printed.
It will not be possible to save on the subscription fee and stretch one set over two months - the transfer of unused content is carried out only after the payment for the coming month is debited if there is enough money in the account. Also, the transfer of the remainder of tele2 packages will not be endless - it concerns only the previous period, and then expires.
If you used 100 out of 300 minutes (SMS or GB), and in the next period only 100 out of the remaining 200, the last 100 minutes will no longer be transferred to the third month.
Transferring the rest of your Tele2 traffic allows you not to lose what you paid for, using your phone more flexibly. By saving packages in one billing period, in another you will be able to spend more time communicating - and not pay for it above the usual rate.
Before you do, read the detailed instructions from our analyst.
How to connect transfer of tele2 balances
The offer is automatically included on all current “Black” tariffs. You cannot activate the service transfer of balances on body 2 on another tariff plan, you can only change the tariff. How, you will learn from our other article.
Restrictions
Offer valid for current plans only. If you use one of the “Black” tariffs, which is already archived and not available for new connections, the service is not available to you.
When connecting to another tariff plan (even if they are both “Black”), unused packages will not be carried over into the current period.
There are also a number of restrictions by region. Unused gigabytes of additional packages in Moscow, Moscow, Novosibirsk, Volgograd, Voronezh and Saratov regions are not transferred.
The entire service is not available to subscribers of “Infinitely Black” in Tomsk, as well as to the operator’s clients in a number of regions (Amur, Ivanovo regions, Trans-Baikal Territory, the republics of Dagestan, Kalmykia, Bashkortostan, Crimea, Ingushetia, Chukotka Autonomous Okrug). The current list of exceptions is provided on the official website.
How, you will learn from the next article.
The fight for customers is one of the main trends in the modern mobile and Internet space. Mobile operators around the world are striving to create better and better products and competitive rates that differentiate them from the rest of the companies. And Tele2 is no exception! Tele2 does everything to ensure that its users receive the highest quality services on the most favorable terms.
And the best confirmation of this is the new offer from the mobile operator Tele2 “Transfer of balances”.
As it was before? In the past, all minutes, messages, and Internet traffic packages not spent by a mobile user were simply burned, which is quite unpleasant for any client.
What now? From now on, all resources not spent during the month of use, be it SMS, gigabytes of the Internet or minutes of calls, will no longer be burned, but will be automatically transferred to the user for the next period. Thus:
- no one will be upset because the services they paid for are not transferred;
- everyone will be able to decide for themselves what and how much to use (how often to communicate with loved ones, exchange SMS with friends, download their favorite music, movies, etc.) and how to manage the balances within their tariff plan.
This is an excellent example of a thoughtful marketing policy aimed at attracting new and retaining regular customers.
The essence of the proposal
The operator’s “Balance Transfer” service, which involves transferring SMS, minutes, and traffic for the next month, is aimed at all customers using the “My” tariff. Thus, every subscriber who pays for services on time under the terms of “My Tele2” can count on a free transfer of the remaining minutes, messages and remaining traffic to the next period.
Please note that resources that were not used during the previous billing month will be used first. And only after they run out, the resources provided for by a specific tariff plan for the current month will become available.
Thus, you can gain access to the unused resources of the previous month only after the subscription fee for the next month has been paid in full (as you can see, you cannot use minutes, messages and Internet traffic calculated for one month for two months). it will work).
Another important feature is that resources not used by the subscriber will not accumulate. Only what was not used during the previous period is subject to transfer. And everything that was not used before will burn. Thus, by communicating less and using the Internet this month, you can, without overpaying, make up for it next month, but nothing more.
Connection
Are you interested in an offer from Tele2 and want to know how to activate this service? To do this, you need to connect to one of the “My Tele2” tariff plans (please note that this offer is valid exclusively within the framework of this tariff plan). It is important that the tariff is current and valid at the moment. After connecting or switching to the specified tariff plan, the “Balance Transfer” promotion will become available automatically.
Limitations and cost of the service
For all users who have chosen the “My Tele2” line of tariff plans, the “Transfer of Balances” promotion is free.
Please note that, depending on the territorial location, a number of restrictions apply as part of the “Balance Transfer” offer on Tele2. For example:
- unused volume of Internet traffic in Moscow (Moscow region, as well as a number of other regions) is not transferred;
- For residents of Tomsk, the service operates within the entire “Black” tariff line;
- In some regions it is impossible to activate the service.
Comprehensive information regarding the regional features of the promotion is presented on the operator’s official website, in the “other conditions” section.
Choose the “My Tele2” tariff plan for yourself and unused minutes and GB will no longer expire!
Transfer of balances from Tele2 Minutes and GB of traffic will no longer be lostThink about how many unused minutes, gigabytes of Internet traffic and SMS messages you burn every month? They can be spent on long conversations, TV series, games or correspondence with friends. Tele2 is changing the rules! Now minutes, gigabytes and SMS included in the tariff plan not used in a month will not expire.
How to activate the “Balance Transfer” service
Subscribe to the tariffs of the “Black” line. Then what is paid will be spent - unused minutes, GB of Internet traffic and SMS will be transferred to the next month for free.
If you are already a Tele2 subscriber, call the toll-free number, go to one of the “Black” lines open for connection, and the “Balance Transfer” service will be automatically added to the new tariff plan.
For new subscribers, convenient Tele2 offers free delivery or pick-up of the SIM card.
How it works
Unused balances of the basic packages of minutes, SMS and GB included in the subscription fee on your tariff in the current billing period are transferred free of charge and can be used until the end of the next billing period, subject to timely payment of the subscription fee. First of all, the transferred volumes of minutes, SMS and GB are consumed, then the service packages included in the subscription fee.
The remainder of additional Tele2 Internet packages, including those provided under the “Double Traffic” promotion in Moscow, as well as in Saratov, Volgograd, Lipetsk, Bryansk, Voronezh and Novosibirsk, are not transferred as part of the “Minutes and GB will no longer burn out” promotion.
The service for transferring minutes and GB from Tele2 is available in Moscow and the Moscow region, St. Petersburg and the Leningrad region, Chelyabinsk, Rostov-on-Don, Irkutsk, Nizhny Novgorod, Yekaterinburg and in all Tele2 regions, excluding the following: Amur region, Astrakhan region, Trans-Baikal Territory, Ivanovo Region, Kabardino-Balkarian Republic, Karachay-Cherkess Republic, Republic of Bashkortostan, Republic of Dagestan, Republic of Ingushetia, Republic of Kalmykia, Republic of Crimea and the city of Sevastopol, Republic of Sakha (Yakutia), Republic of North Ossetia (Alania), Stavropol Territory , Taimyr (Dolgano-Nenets) Autonomous District, Evenki Autonomous District, Chukotka Autonomous District, Yaroslavl Region.
The intensity of consumption of mobile communication services by subscribers is not always uniform. This may be due to family circumstances, work and travel abroad. As a result, unused minutes and Internet access accumulate on the user’s account. New tariffs allow you to transfer the remaining traffic and minutes to the next month. Thus, subscribers can use the operator’s services more actively in the future without additional costs.
Saving minutes and gigabytes for the next month is a convenient and fair service, but there are some tricks here too. According to the operator’s terms, the number of transferred call minutes cannot exceed the number of the main package. What it looks like in practice:
- the number of minutes according to the tariff in the current month is 350 minutes;
- the subscriber still has 250 unused minutes left from the previous period;
- taking into account the transfer of balances, in the current month the user will have access to 600 minutes of conversation (250 + 350);
- During the current period, the subscriber spent only 50 minutes; according to logic, there should be a transfer to the next month in the amount of 550 minutes;
- however, the operator will only add 350 additional minutes to the tariff plan, since 550 minutes exceeds the terms of the main package;
- next month the subscriber will have access to 700 minutes (350 + 350).
Implementation of the rest of the Internet
Saving gigabytes for the next month occurs in a similar manner as transferring minutes on the MTS network. The amount of traffic cannot exceed the conditions of the main package; accumulated MB are not cumulative. Therefore, at the beginning, the subscriber uses the saved traffic from the previous period, then the main quota is activated. Unspent MB from the last month that was not spent in the current month are not carried over to the next month.
Saving traffic and gigabytes is a clear example:
- the user is offered 10 GB per month according to the terms of the tariff plan;
- from the previous period the subscriber has left 9 unused GB, which flow into the current period. At the same time, traffic is divided into new and old MB;
- The “old” 9 GB are used first;
- if the user has spent only 2 GB from the “old reserves”, and the new 10 remain unchanged, then 10 GB will be credited for the next month according to the tariff plan and 10 GB according to the balances of the previous month (10, and not 17, as is obtained arithmetically).
Important: the new service for transferring balances to the next month is automatic. The user does not need to perform any automatic actions; the summation of minutes and megabytes is carried out by the operator.
What tariffs provide for the transfer of minutes and traffic?
A popular plan is Smart Unlimited. As part of its use, the user is provided with 5 GB of Internet, 500 free minutes and SMS to numbers in the selected region.
Tariff “Smart +” - subscription fee will be from 175 rubles per week. The user is given 350 minutes to talk with subscribers in his region. Intercity travel is not included in the free services. The user also has 350 SMS messages and 7 GB of traffic in the MTS Smart tariff.
“Smart Top” - the terms of the tariff have remained virtually unchanged, except for saving minutes for a future period. The monthly fee is 1600 rubles. This amount includes 3000 minutes to all numbers in Russia, without restrictions by region. The user also has 3,000 free messages and 15 GB of traffic.
“ULTRA” is a tariff plan that provides for the preservation of traffic for the next period. The monthly fee will be 2,700 rubles. The subscriber is provided with 5000 minutes, available to all operators in the country. Unlimited communication with MTS subscribers is provided. The tariff includes 5,000 SMS messages and 20 GB of traffic.
How to connect tariffs with transfer of services?
These tariffs require prepayment for the options offered. Upgrading to your chosen plan is free. To switch to a new plan, you must contact your operator or visit a mobile phone store. The simplest and most accessible way is still quick commands.
The Tele2 operator has introduced a new feature since January 2017: minutes on Tele2 no longer expire, as do megabytes with SMS messages. From this article you will learn how to start using the new service for free, as well as important limitations in it.
How to activate the balance transfer service
To transfer balances to the next month, you need to switch to one of the line and “My” tariffs (the first switch is free). There are two convenient ways to do this:
- Call the toll-free number 630. The autoinformer will pronounce the names of the tariffs available to you and the corresponding menu items. When you hear the one you want, press the desired key on the keyboard and follow the further instructions.
- Or go to . The advantage of this method is that there you can familiarize yourself with all the tariffs in detail.
Attention. It will not be possible to activate the service on archived tariffs (that is, on all but the above mentioned ones). If you connect one of the “Black” or “My” tariffs, the packages are transferred to the next month automatically - you do not need to use additional commands.
How long can you save leftovers?
There is no point in saving on purpose: the leftovers are burned out by the second month. However, those packages that remain from the previous period are consumed first. For example, if 2 GB of Internet are provided to you in the new month, and another 1 GB is left over from the last month, then the transferred traffic will be used up first.
Why might you lose unspent packets?
If you suddenly forget to pay the subscription fee for SMS, minutes and gigabytes, your entire excess will be canceled regardless of whether the money was credited after a day or a month.
How to find out if a service is available in a specific region
The transfer service has its own website on the Tele2 website. The instructions are as follows: type perenos.tele2.ru into the address bar, find the line “Other conditions”, click on it and see if your region is in the list.
Attention. The page indicates regions in which the service is not provided. If yours is not there, then you can start connecting.
Where to check remaining traffic
If you have one of the “Black” tariffs, enter *155*0# - using this command you can get complete information. Are you using a different tariff? Here is a list of combinations you need to check Internet packets:
- *155*021# – ;
- *155*020# – “Briefcase”;
- *155*19# – “Package”.
Dial *155*15# to find out about other Internet traffic packages.
But the most convenient way to check minutes, messages and Internet traffic is to go to your personal account. By the way, for those who are looking for new acquaintances, but are rather shy in real life, the operator offers a convenient chat for communicating with the opposite sex.
