Almost in most cases, people using smartphones with operating Android system, one way or another they use mobile internet. Far from home, as a rule, it comes to the rescue mobile operator and we access the network without problems (or problems).
Now let’s assume that you are in a cafe or visiting, where you were kindly offered a WI-FI password, or perhaps you bought yourself a new router. But you have a problem - you can't connect to WIFI on Android. Is it possible to solve this problem? Of course, we will help you with this too.
Let's look at everything possible options, due to which the phone does not connect to the Wi-Fi network, and we’ll figure out how to fix them yourself.
It should be noted that there are two possible scenarios for the situation: android sees the network, but does not connect to it, and android does not see the wi-fi network at all.
If your phone sees a wi-fi network, but cannot connect to it, then the first thing you need to do is check whether the password is entered correctly. An error in even one character can lead to you not being able to use the network at all. You can check its correctness by clicking on the “eye” in the password entry field (or next to it).
If the password is entered correctly, you can try rebooting the smartphone or the router itself (turn it off and on). Also try connecting to a different WI-FI network to really make sure that the problem is with your phone.
Another option is to update to a later Android versions or reset the settings on your phone. True update to new version Android may add a few more problems.
For example, telephone Huawei honor 4c after last update before Android 6.0 and EMUI 4 it began to slow down terribly; out of 8 GB of internal memory, as much as 6 GB were occupied by the system and system applications! The remaining 2 were barely enough even with external storage for 32 GB (since inner memory constantly reduced due to cache files and other things). I had to roll back to Android 5.1.
Important! Download firmware only from trusted sites. Read the instructions before installation!
Actually, that's all that concerns your smartphone. Next we will talk about the direct configuration of the router itself.
Android does not connect to Wi-Fi, but sees the network we need - check what type of protection is installed in the router, it may not be supported by your Android smartphone.
It is also possible that your device's MAC address may have been caught in the router's access point filter.
Often device users have encountered such a problem when the phone/tablet does not connect to the Wi-Fi network, but we see - Saved, WPA protection/WPA2. In this case, you will also need to configure the router.
Let's look at how to configure a router using ZyXEL as an example.
If you know the device's IP address, great.
Important! If you do not know the IP address of your router, you can find it as follows: Control Panel - Network and Internet Network or Sharing Center - Properties. Or much simpler. Open Explorer - Network. A window will open in front of us in which we will see the name of our router. Right-click on it - properties. And we find our IP address.
Next, open our favorite browser and enter the IP address that we just found out (or knew) into the address bar. You will see a standard authorization field in which you must enter the router login and password.
Let's start setting up our router by checking the MAC address of the device. Is he on the black list and therefore we cannot use the Internet? To do this, select Wireless Networks. Next, we look at which group the MAC address of our device is in (you can find it out by going to the Settings menu - about the phone - general information). If in doubt, it is better to select the mode in blocking mode - Do not block.
If everything was in order with the filter, then move on to the settings of the router itself.
Sometimes connection problems arise due to an incorrectly set region. Therefore, in the Access Point tab, in the Country column, set Russian Federation
You also need to look at what type of encryption is set in the router settings or simply network protection. We recommend that you choose WPA2-PSK.
In the access point operating mode settings, you need to pay attention to the following points:
- Standard
- Channel
- Channel width
There are 3 options available in the settings of our router Wi-Fi standard 802.11bgn, 802.11bg and 802.11b connections. You must select a mixed standard that is supported by any devices with a Wi-Fi module - 802.11bgn
In the channel settings select Auto
You can try different channel widths. And see if your device will connect. We chose 20/40 MHz.
So, your router's access point settings should look like this.
And finally, we advise you to pay attention to such an item in the settings of your router as DHCP. It is located in different tabs, depending on your router. In our ZyXEL router, this item can be found in the Home network - DHCP relay section. Check the box to enable the DHCP relay function.
We are sure that one of the methods will definitely help you! If your smartphone still does not connect or does not see the network, write to us in the comments. We'll try to help.
Hi all!
I analyzed a little of the comments that visitors leave on the site, checked the requests and realized that there is a very common problem with connecting to Wi-Fi, which I have not written about yet. But many comments were left on the site asking for help to solve this problem. I advised something there, but I don’t know if my advice helped you (rarely does anyone write about the results 🙁).
And yesterday, Roman (Thank you kind man :) I left a comment on the article in which I shared information about how he solved the problem “Saved, WPA\WPA2 protection”. This comment helped me understand the problem a little, and I decided to collect all the tips for solving this error in one article.
The essence of the problem
When connecting a phone or tablet (most likely on Android), To home network, or somewhere in a cafe, an inscription appears next to the name of the network “Saved, WPA\WPA2 protection”. And nothing else happens. If you click on this network and select To plug, then nothing will happen. You can see what this error looks like in the screenshot above.
I deliberately provoked this problem on my Wi-Fi router e Asus RT-N13U and tried to connect the phone HTC One V (Android 4.0) . So I got this message “Saved, WPA\WPA2 protection”. Moreover, everything worked out the first time. How? Yes, very simple. In my router settings “Mode wireless network” was in Auto mode, and I set it to n Only. I saved the settings, disconnected the phone from Wi-Fi, but it was no longer possible to connect :)
The main causes of the error “Saved, WPA\WPA2 protection”
Friends, I cannot say exactly everything and give advice that will be one hundred percent working, I hope you understand. All devices are different, everyone has different settings and many other nuances.
But I will try to collect the reasons known to me and ways to solve them, through which such a problem with connecting to a wireless network may arise.
If, when connecting to a wireless network, you see the message “Saved, WPA\WPA2 protected” on your phone (maybe a little different), then it’s worth checking these settings (I recommend checking in the same order):
To get started, simply reboot your router.
I have already noticed this problem several times: the Internet on the phone simply stops working, but there is a connection and the network is good. I turn Wi-Fi off and on on my phone, but it no longer connects to the network, it says “Saved, WPA2 protection.” Only rebooting the router helps.
- Set the correct region in the router settings
- Check whether the password for the Wi-Fi network is correct
- Check (change) the wireless network operating mode in the router settings
- Check (change) the encryption type and security type, change the password in the router settings
- Experiment with changing the channel on which your wireless network operates.
- Try changing the channel width.
And now in more detail on all points
Set the correct region in the router settings
Very often, this error occurs precisely because the Wi-Fi settings are set to the wrong region.
Using Tp-Link as an example, I will show you how to change the region. If you have a router from another company, then these settings are most likely changed on the same page where you set the name and other settings of the wireless network.
In Control Panel, go to the tab Wireless (Wireless mode) and opposite the point Region indicate the country you are in.
Save the settings by clicking the button Save(Save) .
Check your password and connect again
You may have simply entered your password incorrectly (however, then most likely there will be a constant connection, in a circle. But you need to check), and before getting into the router settings, I advise you to check this.
You may ask, how can I enter the password again, because the password request does not appear. You need to delete the connection. Just click on your network and select Delete.
Now, click on your network again and enter your Wi-Fi password. Just make sure it's correct. If you forgot, look at the password in the router settings, or on the connected computer (if there are any). Read more in the article.
Checking the wireless network operating mode
It seems to me that this is the main reason. Just your device (phone, tablet) may not support the operating mode in which the router operates.
The operating mode is those incomprehensible letters b/g/n, which you probably already noticed in the router settings. Try experimenting with changing modes. Don’t forget to restart the router after each change and turn off/on Wi-Fi on your phone (tablet).
So I installed n Only instead of Auto and an error popped up. What if, for example, you already have n Only in your settings? Here are your problems.
Changing the encryption/security type, password
It may be that your device simply does not like the type of security or encryption that the router uses. Or you don't like the password.
I advise you to set the following values:
WPA/WPA2 - Personal (Recommended)
Version: WPA-PSK
Encryption: AES
PSK Password (key) – at least eight characters and numbers only.
We save, reboot the router, delete the connection on the phone, and connect by entering a new password.
Attention! After changing the password or other security settings, problems may arise with connecting other devices that were already connected to this network (computers, laptops, TVs).
Experimenting with the channel on which the Wi-Fi network operates
It's unlikely, of course, but it could be. I wrote about what a wireless network channel is, how to change it and why in the article -.
Try experimenting and see if it helps.
Channel width
There is such an item in setting up a Wi-Fi router as Channel width. If you have, for example, TP-Link and the menu is in English, then it is called Channel Width.
There you can select several options: Auto, 20MHz and 40MHz - depending on the router. Try installing first Auto(or in Asus 20MHz/40MHz), if that doesn’t help, then separately.
Where can I change the channel width?
Go to the router settings ( address 192.168.1.1, or 192.168.0.1, enter login/password - look at the bottom of the router).
Asus
Go to the tab Wireless network and change the value opposite Channel width.
TP-Link
Tab Wireless – Wireless Settings, paragraph Channel Width.
Don't forget to save the settings and reboot the router.
Afterword
I seem to have written everything I wanted. I really hope that my advice will help you. You will get rid of this problem and connect your phone or tablet with a Wi-Fi router :)
Perhaps you know other solutions to this problem, share them in the comments - I will be grateful!
Best wishes!
Also on the site:
The phone (tablet) does not connect to Wi-Fi, it says “Saved, WPA\WPA2 protected” updated: February 7, 2018 by: admin
Why doesn't my phone connect to Wi-Fi, although it recognizes the network? There are several types of this error:
- There is an endless and unsuccessful attempt to obtain the router’s IP address;
- The smartphone cannot connect to the network, but the access point remains;
- The phone does not find the network at all wifi;
- The connection occurred, but there is no connection to the Internet.
Let's look at all the ways to solve problems with the router. All types of errors can be resolved using the instructions below. Follow all instructions in order to resolve the error as quickly as possible.
Performance check and problem analysis
In more than 60% of cases, the user cannot connect to wifi due to short-term network failures. Before you learn how to connect your device to your router to troubleshoot a problem, complete all of the following steps:
- Reboot smartphone governed by OS Android and your router. The wifi itself must be kept unplugged from the socket for several minutes;
- After rebooting your Android device, go to wifi settings and delete the previously saved access point;
- Now search again (the phone should be as close to the router as possible during the search).
If you are unable to establish a connection using this method, proceed to the next instructions.
It is also necessary to check the password, since most users may simply enter it incorrectly. Because of this, the connection does not occur and it says “Saved”. To check the entered password, go to Wi-Fi settings. Then go to view the options of the desired access point. In the password (or keyword) field, click on the “Show password” checkbox and make sure that it matches the one keyword, which is specified in the router settings.
How to view the password in the router settings? To do this, enter the configuration settings window and go to the “Wireless Security” tab. The password is the value in the PSK Password field. You can also change this value. After changing the password, save the settings and try logging in from your phone again.
Changing the access point name
If all your devices, except those running Android OS, connect to the router, you need to rename the access point. Some Android smartphones and tablets have one common bug - they are unable to recognize a network if its name is in Cyrillic or if the network name contains special characters.
Follow the instructions to change the name:
- Go to the router settings;
- Go to the main tab and in the SSD Name field, change the name of the access point. Remember, it should not contain additional symbols and letters in Cyrillic. Use only Latin alphabet and numbers;
- Save the settings and try to detect the network again.
Changing the Beacon interval option value
Almost all modern router models have a number of advanced connection features. You can fix the network connection problem by changing the Beacon interval parameter. Why is this interval needed? Its main purpose is to set the period of time after which telephone will try to receive a special packet from the router that contains information about the operation of the network.
As a rule, on all routers this value is equal to one second (or 100 ms). You can change this parameter yourself to 45 or 70. For most Android smartphones, this value is suitable.
Follow the instructions:
- Go to your router's settings;
- Go to the "Advanced Wireless Settings" tab. Another name is "Advanced Wireless";
- In the Bacon Period field, enter the required value and save the settings;
- Reboot your router;
- Try connecting to the Internet.
Selecting a connection mode
The cause of the problem may be incompatibility of the communication standard of your smartphone and router. To do this, you need to change the connection mode in the router settings.
Follow the directions:
- Go to your router's settings and enable the advanced wireless network settings tab;
- Find the Mode field and change its value one by one. After each change in the standard, save the settings and try connecting to the Internet from your smartphone.
Channel changes in router settings
If your Internet connection is lost suddenly (you haven't done any access point add-ons before), it's possible that the previously used channel is no longer suitable for your network and needs to be replaced.
To do this, follow the instructions below:
Notice! This method This solution is only suitable if absolutely all devices are connected to the router, but there is no Internet connection.
- Go to your router settings via your computer using any browser;
- Find the tab with wireless network settings;
- Then in the “Channel” tab, change the value from “Auto” to any other. Save the settings and reboot the router. Now connect to the Internet again. If necessary, try connecting to a different channel.
Using third-party utilities to reorganize the connection
Using some utilities, you can find out how to connect your phone to the router without errors. Also, such applications help eliminate the error by scanning the entire system of a smartphone or tablet. Let's look at a few useful programs:
- WiFi Fixer – free utility to diagnose and quickly resolve problems related to connecting to your router. You can download and install the program on your device from the official page in the Google store https://play.google.com/store/apps/details?id=org.wahtod.wififixer.
Immediately after launch, the utility resets all connection settings to wifi networks and installs the options most suitable for your device. All work occurs automatically, so the user does not need to understand the functionality. The utility can also be launched to work in background, so she can constantly monitor the connection to the router.
Advice! To ensure an uninterrupted connection to the network, first go to the Wi-Fi Fixer application and from there connect to the found access point.
- FXR WiFi fix and rescue - Next program to set up a correct connection. It is the most popular application in the Google store in the connection diagnostic utilities section. The program is compatible with all versions of Android OS. If you don't know why the connection isn't working and don't want to troubleshoot the problem yourself, use this application. You can download it from the following link https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer&hl=ru
To begin the diagnostic and reorganization process, click on the “Fix My Wi-Fi” button. Then select the required access point, enter the correct password and wait until the automatic troubleshooting procedure completes.
Thematic video:
Modern life is quite difficult to imagine without phones and the Internet. That's why, modern smartphones provide the ability to work with the Internet. At the same time, most people use Internet access using WiFi. This is due to the fact that it is much more convenient, and a large amount of money is not spent.
Reasons for lack of Wi-Fi on your phone
It can often happen that the phone connects to Wi-Fi but does not connect to the Internet, this may be due to various reasons, let’s look at them in more detail:
- The first thing you might think about when connecting to the network is whether the Internet itself is paid for. But this rarely happens;
- therefore, the problem is quite solvable;
- It may be that the Internet is connected, but it is written: without access to the network. This happens quite often;
- The phone does not connect to Wi-Fi, it says obtaining an IP address. It turns out that you connect to the Internet, the connection is shown, but at the same time the connection itself does not occur;
- authentication error. This is also a fairly common reason why the Internet will never connect;
- error type: “Saved, WPAWPA2 protection.”
This may not be all the problems that may occur when connecting to the Internet with mobile devices. But at the same time, they are the most common. Many people, not knowing what to do, immediately try to call the operator and find out why they do not have Internet, although, in many ways, the problem may not be on their part.
Video: How to connect the Internet to your phone?
Cause Solutions
It is logical to assume that it is necessary to solve these problems, therefore, we will tell you how this can be done.
Therefore, in addition to the usual tips in terms of rebooting the router, there are a number of really useful and more
Restarting the router
Many people wonder why I can't connect to the Internet and what can be done to solve it. There is one procedure that every person can do, and that is restarting the router. This can help with many problems where your phone won't connect to your home Wi-Fi because it can help you set up your router again.
Rebooting can be done in several ways:
These are the main ways in which you can reboot. This is really quite simple, but I would like to note that the first method is the highest quality, and at the same time gentle on the device itself.
Removing the old connection
Also, one of the solutions to Wi-Fi connection problems may be to delete the connection strictly. At the same time, you get the opportunity to reconnect to Wi-Fi and enter a password, this will give you the opportunity to reconnect to all parameters, and possibly solve the problem with connecting your phone to the network.
The problem is solved mainly because when you delete the old connection, all Wi-Fi settings are deleted, allowing you to reconnect with new settings.
All this suggests that you will be able to work with the network. But this does not mean that you can solve any problem in this way. This is just one of all options.
Video: How to remove unnecessary network connections
Changing the channel in the router
You should change the channel in the router when you start having constant problems with your Internet connection. Because it may happen that two routers operate on the same channel, and then this is precisely why such interference occurs. If you have often had similar connection problems, then this is exactly what needs to be done.
Also, there is a possibility that for the same reason there may be such a problem: Wi-Fi works within only one room, and then it catches, but the Internet does not load sites. This may just be due to interference that occurs from other devices. Therefore, it’s worth changing the channel, especially since nothing bad will definitely come from it.
Connection password
Probably everyone understands what a connection password is and why it is needed. It is with this that you can connect to Wi-Fi any networks. Using the Internet also depends on the correctness of this password.
Many people advise changing the password if necessary to solve connection problems, because this may be the problem.
Checking MAC and IP addresses
An IP address is what is assigned to a device after connecting to the Internet. It is necessary to check the MAC and IP address, because this may be the main problem of the lack of Internet in the device.
Checking the IP address is not that difficult to do; just go to the network settings. The correctness of this address gives you the opportunity to work with the Internet without problems or interference.
Encryption/Security Type
One of the reasons for the lack of Internet or the inability to connect to it is the wrong type of encryption, which plays a rather large role for devices. There are devices that work and support only one type of Internet connection, and sometimes connecting to the Internet is impossible precisely because the parameters do not match.
If such a problem occurs, then simply check the encryption type and change it if necessary. Then you can reconnect Wi-Fi and check its operation. Basically, the type of encryption is the last step in troubleshooting connection problems.
Why doesn't my phone connect to Wi-Fi - authentication error
Connecting your phone to the Internet via Wi-Fi always happens without any problems, but there are times when you need to take additional steps in order for the connection to happen. The most common cause is an authentication error. As in all cases, it is advised to go through many steps that can help solve the problem.
It is quite difficult to solve such a problem since you do not have access to the router settings. But you can simply check the password, and that's the only thing you can do. An incorrectly entered password also leads to authentication problems. Therefore, to prevent this from happening, you just need to be careful.
Error Saved, WPA protection
Also, most people ask questions like: Why doesn't my phone see the network? This problem is quite logical. The first thing that could be, of course, is a problem in the router, or an error Saved, WPA protection, this problem is completely solvable. It occurs quite often, and mainly due to the fact that there was some failure in the router settings. And in such cases, the phone sees Wi-Fi but does not connect.
As a result, we can say that no matter what problem you have, the first thing you should do is reboot the router. Because it is quite safe, does not require a lot of time, and besides, anyone can do it. Then you can begin other actions, which will be more complex, but at the same time, you can cope with them.
>Most mobile device users know first-hand what wifi authentication is on a phone or tablet - after all, “users” encounter connecting to a wireless network almost every day. However, why to go through this “procedure” and for what reasons the problem of Wi-Fi authentication arises is not understood by all owners of modern tablet computers.
So, wifi authentication: what is it?
Authentication is a security check when connecting a device to Wi-Fi over a secure connection. During the authentication process, the device communicates to the Wi-Fi equipment secret code, entered by the user.
If the password is correctly specified, the Wi-Fi router connects the device to the network, otherwise the connection is reset. Thus, only users who are part of the circle of “trusted persons” and who know can use Wi-Fi resources.
In other words, Wi-Fi authentication on an Android device is the message to the router of the code for entering the network and its subsequent verification to ensure it matches the password specified in the router settings.
Android wifi authentication error: what to do?
Typically the authentication process takes a few seconds. But sometimes when connecting to WiFi (after entering the password), the device shows the “authentication” status for much longer - a Wi-Fi authentication error occurs on the phone, or the device never ends up being authorized on the network.
Typically, this problem occurs for one of the following reasons:
1. The secret code for connecting to WiFI was entered incorrectly
If you entered the wrong secret code (you made a typo, entered it in the wrong layout, or simply someone changed the code without your knowledge), then you will not be able to connect, and the “authentication” status will last longer than usual and will end with an error message.
Solution: check that the password is entered correctly. If you are connecting to a wireless network outside of your home (for example, at your workplace), check with system administrator or colleagues new password.
If you establish a connection with, and are sure that the code was entered correctly, then we advise: perhaps they were changed without your knowledge.
2. Mismatch between the connection type in the tablet settings and the Wi-Fi equipment
Security standards are constantly improving and changing, ensuring that modern Wi-Fi equipment can operate in various modes, incompatible with each other. And often a Wi-Fi authentication error on a tablet occurs due to a mismatch between the settings of the Android device and the network equipment.
