The play market is not working today. The Play Market does not work, it does not log in. What to do if you couldn't contact the google server

Owners of Android devices quite often encounter a rather unpleasant problem: the Play Market does not work, without which the smartphone or tablet will not receive updates for applications, and the user will not be able to download the game they like. If it hasn’t bypassed you either, then from today’s article you will learn how to deal with it. Believe me, there is nothing complicated, but before moving on to solutions, you need to figure out why the Play Market does not work.

Reasons why Play Market does not work on Android

There are actually dozens, if not hundreds, of reasons. The most common and frequently encountered:

• Play Market may not work due to technical work. Of course, this happens extremely rarely, but you shouldn’t cross it out. As a rule, they do not last long, so it’s enough to wait a little and try to enter the Play Market again.
• Due to incorrect time or date. A very common reason is when the user simply does not notice that the time is displayed incorrectly. As a rule, the Play Market does not work, and as an explanation, an error is displayed stating that there is no connection.
• Problems with Internet connection. Very often the Play Market does not work due to lack of network coverage or connection to an access point.
• There have been changes to the hosts file. Programs installed on the device can make changes to system Android files. As a result, the Play Market may stop launching. To correct the situation, you need to edit the file, as described below.
• The Play Market on Android may not work due to various applications, such as Freedom, which block access to it.

What to do. Ways to fix errors

So, we figured out the reasons. Naturally, there may be much more of them; we have only selected the most common ones. However, the methods of “revitalizing” the Play Market that we will discuss work in most cases.

Checking your network connection

First of all, make sure that your device is connected to the Internet and it is actually working. It's very easy to check this - launch your browser and try to load any page. If all else fails, go to settings and make sure data transfer is enabled. If you are using Wi-Fi, then check your connection accordingly.

Reboot the device, set the time

The simplest method that can be used when the Play Market does not work, and when the smartphone freezes, and for many other problems. You may be skeptical about this method, but in 50% of cases, rebooting actually helps solve the problem.

If you are sure that everything is fine with your Internet connection, then you should check the time and date settings. It happens that the user simply set the month or date incorrectly, which led to an error like “There is no connection.” Check the entered data carefully.

Reset settings and clear cache

• Go to the device settings (gear image).
• Find Applications or Application Manager, which lists all installed programs.
• Find Google Play Market with the corresponding icon.
• Here we look for the buttons “Clear cache”, “Erase data” and “Delete updates” - click on all.
• To consolidate the operation, we recommend restarting the device so that the system sees the changes faster

In addition, a similar operation can be done with another program - “ Google Services Play". You can find it here.

After this, we check if the Play Market is working, the problem is solved - great, no - move on to the next step.

Turning on what we turned off

Often, users accidentally or intentionally disable services or programs that are important to the system, and as a result, the Play Market does not work. Make sure that the Google Accounts application is active by selecting the appropriate item from the list of programs. If disabled, simply click the Enable button. Also check whether the Download Manager application is enabled, without which, by the way, many services on an Android device may not work. After completing the steps, try to launch the Play Store. Still not working? Don’t be upset, we have only covered some of the methods yet.

Removing Google account

Often problems with access to the Play Market on Android come from incorrect setting Google account. It is represented by an account that contains a login and password entered during registration (the very first login to the Play Market). It is not clear why, but it is problems with the account that often cause various errors, including with the Play Market, especially on older ones Android versions.

Before you start deleting your Google account, you need to save important data (sync), otherwise you may lose the necessary information.

• Let's go to settings.
• We find the accounts section, which lists all the services whose data is stored in the device’s memory.
• Select the item “Google".
• All accounts linked to Google services will appear in front of you.
• Select the one you use by clicking on it.
• A menu will appear listing possible actions, select “Synchronization”.
• We mark the items that need to be synchronized. Typically, users create backup copies of contacts or personal data from the device memory. By the way, in the same menu you can check the box next to “Auto-sync” - the most important information definitely won't be deleted.
• Wait a bit until the process is completed

Now you can safely delete your account without worrying that all your data will be lost. To delete, click on the three dots (menu) located on the right top corner. From the list, select "Delete". After confirming the action, your account will be deleted. Reboot your device, and then try to launch Play Market by entering your account login and password. Usually this method helps with solving the problem.

Removing third-party applications

Have you tried several methods, but the Play Market still doesn’t work? Perhaps the cause of the problem was your actions that disrupted the system. The fact is that Android, unlike iOS, is not so strict towards unknown applications. The operating system, as well as the App Store, carefully check each program, preventing suspicious ones from entering the smartphone. On Android, you can install anything you want. In the same Play Market full of incomprehensible programs.

Very often, the application Freedom, which is popular among users, causes the Play Market to not work. It is used to bypass license verification, which is exactly what the Play Market does. It is also used by users to emulate purchases (make them for free) in games. That is, it specifically intercepts application requests to Google Play. Therefore, the solution to the problem with the Play Market not working, if Freedom is installed, is to either disable or completely remove the program.

Problems may also be related to other programs. Think about what applications you installed before the Play Store stopped running on your tablet or smartphone. Scroll through the list installed programs, removing those that you think may affect the operation of the application. Finally, reboot the device.

Checking and cleaning the system

During operation, various debris may accumulate in the operating system, which will interfere with the launch and operation of the Play Market on Android. Cleaning is very simple: install the Clean Master application (since we can’t launch the Play Market, then download it to your computer and download it to your smartphone or tablet), run the scan and wait for the process to complete. It would be a good idea to check your system for viruses. To do this, download the antivirus from the official website of the antivirus software developer - today they support mobile devices many companies, such as Dr. Web or Kaspersky.

Correcting the hosts file

A working method that is suitable for experienced users. By the way, we recommend it if you don’t want to delete Freedom, giving up free coins in games. The problem is that some applications run their "roots" in system files operating system, changing them a little to make the conditions as comfortable as possible for yourself.

Please note that this method only works with devices that have ROOT (superuser rights). Getting them is actually very simple and quite fast, for example, using the programs: Framaroot, VRoot, King ROOT (do not work on all devices). Although, if changes have occurred in the hosts file, then most likely you already have ROOT rights.

So, first, if the Freedom application is installed, disable it in the Applications menu (Settings).

• Make sure you have superuser rights (you can install the Root Checker program).
• Launch one of file managers, giving him superuser rights (a window with a suggestion will appear). We recommend using ES Explorer or Root Explorer.
• Open the System folder, then ets, where it is located hosts file.

Be sure to make a copy of the file, saving it in another location, so that if problems arise, you can return everything to the initial state.

• Click on the file, holding your finger until a menu appears, in which click on the “Edit” item.
• Erase everything except "127.0.0.1 localhost".
• Confirm saving changes to the file.

If listed methods did not help and the Play Market still does not work, then we move on to radical measures - returning to factory settings.

During the operation, all data and programs will be deleted from the phone’s memory (photos, music, contacts, etc.), the settings will return to their original state (the theme and ringtone will change). In general, your smartphone will be like new. So take care of your data by doing backup copy. By the way, the information stored on the memory card does not need to be deleted.

To perform a factory reset, go to your device settings and select “Backup & reset” (in earlier versions Android - "Privacy"). Select “Reset phone settings”, read the warning and confirm the action. The smartphone will reboot, after which you can try to enter the Play Store. In the vast majority of cases, the method works, but you will have to reinstall the necessary programs.

There are many reasons why you will need to go to the Play Market. In this service you can download many interesting games, books, as well as software for personal tasks, business, time management, etc. You can log in to the service using your Google account. As soon as you enter your email address and password, the device will enter the Play Market. More detailed instructions can be found in the article.

How to sign into Google Play account from a new device

If you've changed your phone or are using an app for the first time, the first step is to find the app icon on your desktop and then simply tap it. You won’t have to download anything additional, because this software is pre-installed as standard on smartphones running Android OS.

To create an account in the Play Market, you need to do the following:

• Add an existing Google profile.
• Create new account.

If you already have Gmail mail, then creating an account will be easier. If you want to know how to login Google account, just follow our advice. You can select “Add an existing profile” and enter your email address and password. Once logged in, you can safely use the service and, of course, download any applications.

If you don't have an email, create one in Gmail. It’s best to do this from a computer, but you can also do it from your phone. Then you just need to enter the Play Market according to the instructions above. After following the above tips, you will already know how to add an account, so this issue will not bother you anymore. If you have problems after using the Play Store for a long time, read the tips below.

What to do if you already have an account, but your device does not log into the Play Market

Do you know how to log into your Google account, but the Play Market has stopped opening and is showing an error? This problem can also arise even for those who have been using a smartphone for a long time without logging out of their account. Below we will tell you how to change your account if the application constantly displays the message “You need to sign in to your Google account.”

Deleting a Google profile in “Applications”

Since the problem may arise due to a Google update, you can simply remove the account from the list of synchronized profiles on the device, and then log in to the service again. To do this, first go to “Settings”, there select the “Accounts” column. Among them, find the profile from which you usually log in. Google Play Market and delete it.

You will need to add an account on Android from scratch, that is, simply enter your email and password. If this method does not help you, you should definitely try the next method.

Clearing data in the Play Market

If the device still does not log into the Play Market, try clearing the application data. This method can also help you get rid of the problem with logging into your account from your phone. Go to the “Applications” submenu, which is in the “Settings” section, and select Google Play from among them. In the menu that appears on the screen, you need to select the “Erase data” column.

This method should also clear the cache. Before erasing data, you can first clear the cache. Check if the application is using cache memory. If yes, then click “Clear cache”.

Uninstalling updates

Still not logged into the Play Store? Then you should try to remove Google Play updates. All saved data and changes will be deleted, which the application itself will warn you about.

To remove updates, go to “Settings”, and from there go to “Applications”. Select “Play Market” again, and in the application menu, select the “Uninstall updates” column. This step will return you to the software version that was pre-installed on the gadget before all updates.

In this article, let's figure out why Play isn't working today. Google Market and what to do. We will perform actions with the phone in order until complete solution access problem. Read to the end.

This article is suitable for all brands that produce phones on Android 10/9/8/7: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

What about the Play Market and Google servers

Before you start diagnosing Android, make sure that the Play Market works on other devices. Try logging into Google Play through a browser on your computer. If there is an error everywhere - for example, the device says “Waiting time has expired” - then the problem is clearly on Google’s side. Wait a moment and then try again.

Reset settings and remove updates

If the Play Market does not launch on your phone or tablet:

1. Open Android settings.
2. Go to Applications or Application Manager.
3. Find Play Market.
4. Click "Memory" -> "Clear cache" and "Erase data".
5. Reboot your device.

If the problem occurs after Play updates Market, for example, the screen lights up and goes out, then roll back to previous version. Also go to the application settings and select “Uninstall updates”.

Clearing the cache and deleting data sometimes has to be done for the Google Services Framework, which is also related to the operation of the application store.

Reboot and check the Internet

If the error appears for the first time, reboot the device. Perhaps the Play Market does not start due to a minor system glitch, which can be resolved by restarting Android. To reboot your phone:

1. Press and hold the Power key.
2. Hold until the shutdown window appears.

If you see when you launch the Play Market, check your Internet connection. There may be no connection and that's why you can't access the app store. Launch your browser and visit any website to make sure the Internet is working.

In April 2018, Roskomnadzor began to ban Telegram and Google’s IPs were targeted. As a result, for some residents Russian Federation Some services became unavailable, including Play Market. Make sure this is not your case, regardless of the date, because... a similar situation can be repeated at any other time.

Also, make sure that the date and time are set correctly. Enable auto-detection using network data or setting the correct date manually.

Play Market is the main source of Android applications. If it does not work, for example, it writes “Error RH-01” or “Login failed,” then the user is deprived of the ability to quickly install new programs. The reasons for the failure may be different, but most often they can be identified and eliminated yourself.

Enabling Google Accounts and Download Manager

For Play Market to work, in the list running applications there should be Google Accounts and Download Manager. To find them, in the Applications section, go to the All or Show system applications tab.

If the program does not work, click the "Enable" button. At the same time, clear the cache and data, if any.

Account problems

1. Open settings, find the “Accounts” section.
2. Select a valid Google account.
3. Manually synchronize all data so that it is saved on Google servers.
4. Return to the previous menu and select "Delete".

After deletion, add your account again by entering your login and password. The synchronized data will be returned to your phone automatically.

Application conflict

If the problem occurred after installing Freedom, an application to bypass license verification and commit free transactions, then you need to remove it.

1. Open the list of applications in settings, go to the “Installed” tab.
2. Find Freedom and click Stop.
3. After stopping, remove Freedom
4. Reboot your device.

Another application may be causing the problem instead of Freedom. If the error occurs after installing a program, disable it and uninstall it.

Cleaning the hosts file

The operation of Freedom and other applications can bring another problem - adding entries to the hosts file that block connection to Google servers. To remove the restriction, you will need root rights.

1. Run Root application Explorer
2. Find the system folder.
3. Go to the etc directory and set the permissions to R/W.
4. Select the hosts file.
5. Grant superuser rights to the application.
6. Remove all extra lines, leaving only 127.0.0.1 localhost.

Google Play Market not working is one of the most common problems on Android devices, which occurs on both cheap smartphones and flagships. What causes the problem and how to fix it, we’ll talk below.

The malfunction can manifest itself in different ways:

• Play Market won't launch
• all sorts of errors when installing applications
• problems connecting to google play service

Google Play Market does not work

#1 Reboot your smartphone

Believe it or not, rebooting, as before, helps solve most problems. Turn off and turn on your device again and try to access the Play Market. If it doesn't help, read on.

#2 Check your internet connection

If you use to access the Internet cellular network, try connecting WiFi connection. In some cases, this step may be useful.

#3 Set date and time

Despite the fact that the date parameters and the operation of the Play Market are, at first glance, in no way connected, many users note a dependence correct operation from the set exact time.

#4 Problem with Google servers

It is rare, but it happens that Google servers may be unavailable. To exclude this item, you should check how the Play Market works on other Android devices. If there are no problems on other phones, read below

#5 Clear cache and Play Market data

• Go to your smartphone settings in the “Applications” section

• In the list of applications, find Play Market and select it

• To clear the cache and data, click the corresponding buttons

#6 Reinstall Play Market

Since the Play Market is a system application, we cannot simply remove it. But it is possible to remove its updates.

Find the Play Market in the application manager as in the previous method and click the “Uninstall updates” button. If there is no such button, select "Disable" (after the updates are removed, do not forget to enable it back)

#7 Delete the cache and data from the Google Services Framework and Google Play Services applications

Find the application data in the application manager and perform the same operations as in the previous method. After that, restart your device and try opening the Play Market again.

#8 Enable Google Accounts and Download Manager apps

Open Settings => Applications and select "Show system apps"

Find the Google Accounts and Download Manager apps and check if they are enabled.

#9 Sign out of your Google account and sign in again

• Open Settings
• Select "Accounts"
• Find your account
• Click "Delete"

After that, sign in to your Google account again using your account information.

#10 Use a VPN connection

After the situation with the ban on Telegram in Russia, a large number of users had problems connecting to the Play Market. The thing is that, together with Telegram, Roskomnadzor blocked a large number of Google IP addresses.

To solve the problem, you can use one of the applications that allows you to create a VPN connection.

One of the most popular is the Turbo VPN application.

Launch the application and click on the carrot button.

Try launching Play Market.

#11 Factory reset

If none of the above methods help, all that remains is to take drastic measures - reset your smartphone to factory settings.

• Go to your phone settings
• Select "Backup and Reset"
• Confirm your decision

Our site continues to talk about errors that users may encounter when working with the Play Market online store. Some time ago we analyzed the RH-01 error, today we will analyze another error that sometimes makes itself felt.

The error itself sounds like this: “You must be signed in to a Google account”, the user can see it when he opens Google app Play Market. And this is how the error looks on the screen of a smartphone or tablet:

The traditional question is what to do? We offer several solutions. About each of them - in more detail.

Reboot your device

The first thing you should do is restart your smartphone or tablet. And don’t laugh, because this simplest action helps in many cases.

If after rebooting you see the same error when connecting to the Play Market, then try another possible solution.

Remove your Google account from your device

Everything is simple here - delete your Google account that is linked to the device, then log in again. Just don’t forget your account login and password, otherwise the synchronized data may be lost.

Go to settings, find the “Accounts” section.

Select your Google account (there may be several of them on your device).

Call up the menu and click “Delete account” to delete it.

After that, open the Play Market and enter the data again. How to do this, we.

Delete data and cache for Play Market

It may also help to delete data and cache for Play apps Market. To remove them, you need to do the following.

Go to settings, find the “Applications” section.

Find it in Play Market applications, click on it.

Click "Erase data" and "Clear cache" (alternately).

Please note that in this case, the account will be deauthorized in the Play Market, and the data from it will have to be entered again.

Uninstall Google Play updates

This step should be taken only if nothing helps at all. Why? Some users complain that after uninstalling updates they cannot launch the Play Market at all, so you perform all actions at your own peril and risk. Moreover, as practice shows, in most cases this solution does not help users in any way.

You already know how to get into the Play Market application settings. In the Play Market settings, click “Uninstall updates”.

In this case, the updates will be removed.