Hackers were able to fool the iris scanner of the Samsung Galaxy S8 (video). Face or iris recognition on Samsung S8 This is the same as a retinal scanner

New from Samsung. Flagship Galaxy smartphone The S8 came out and impressed many. It was followed by the equally impressive Galaxy S8 Plus. Of course, Apple will respond to Samsung's success with its own new products, but until this happens, we can highlight ten features that will be available to owners of the new Galaxy that are not available to iPhone owners.

1. Retinal scanner

This feature allows you to unlock your smartphone with a simple glance. Dirty and wet hands are no longer a hindrance. The feature debuted in Galaxy Note 7, but the device had to be recalled. Buyers of the Galaxy S8 and Galaxy S8 Plus will be able to try out the capabilities of the retinal scanner.

2. Face recognition

In addition to the retina scanner and fingerprint scanner, Samsung has added facial recognition. You can also use it to unlock your smartphone. Unfortunately, to do this, it is enough to have a photo of the owner of the smartphone. However, it is noted that facial recognition works much faster than biometric scanners.

3. Large curved screen

Galaxy S8 has a 5.8-inch display. Galaxy S8 Plus was equipped with a 6.2-inch display. Both displays occupy almost the entire front panel of the smartphone and have curved edges. Nothing like it on the iPhone this moment No.

4. Fast charging and wireless charging

These two functions no longer surprise Galaxy users, but these technologies have not yet been implemented in Apple smartphones.

5. 3.5mm jack

Yes, iPhone owners 7 and are unable to use regular headphones or connect your smartphone to your stereo using AUX. In the new Galaxy, the connector remains in its place.

6. Samsung Pay works with any terminals

Apple Pay– incredibly comfortable payment system, when terminals in stores are equipped with NFC. Samsung Pay works with old and new terminals.

7. Own platform for virtual reality

Samsung has a VR headset for the Galaxy S8, a controller and its own content consumption platform created in partnership with Oculus.

8. Heart rate sensor

Even in the Galaxy S5, a heartbeat sensor appeared next to the flash. Samsung likes it, and the Galaxy S8 also has it, in the same place.

9. Galaxy S8 can be turned into desktop computer

Using Samsung DeX, you can connect a monitor, keyboard and mouse to the Galaxy S8. You can work with your applications and data using a desktop interface with window support.

10. Bixby can search photos for information

Bixby is Samsung's smart assistant. Much of what Bixby can do, Siri can do too. However, you can use Bixby to find information about a photo. For example, you can take a photo of a product, and they will tell you where you can buy it.

Based on materials from Business Insider

The Galaxy S8 and S8+ have three biometric sensors: a fingerprint scanner, an iris scanner and facial recognition using the front camera. They are used for user authentication for different purposes, although some of their capabilities are duplicated.

Fingerprint's scanner

The fingerprint scanner is used in the Galaxy S8 and S8+ to unlock the screen (including in conjunction with entering a password), as well as to confirm identity in applications and to confirm payments (in Google Play, Android Pay, Samsung Pay and other services).

Previously, Samsung placed such a scanner on the front, but on new smartphones it is located on the back next to the camera. Samsung probably understands that this is not a good solution, so it even included a reminder in the camera to periodically clean the camera lens (which can get dirty when the user tries to fumble the scanner).

Iris scanner

Front camera with face scanner

Face scanning is the newest and most promising technology. According to Samsung, it allows you to unlock the smartphone instantly (in 0.1 s), and the user’s face can be at a great distance from the front camera.

Currently, face scanning is used to unlock a smartphone and replaces entering a PIN code, password, or graphic code. Samsung is not entirely confident in the security of this technology, so it cannot be used to confirm payments in Android Pay and Samsung Pay. It is unlikely that it will be possible to deceive this scanner using an ordinary photograph, but this does not mean that hackers will not invent ways to bypass the protection - for example, using a three-dimensional image or a mask.

Why couldn't Samsung get by with one scanner for all situations? This is probably what this is all about. It is possible that the next flagships will use only one of the currently available scanners, but there is also a possibility that the company will combine several technologies, and biometric protection will analyze several parameters at once, which will significantly increase its reliability.

First reports of “hacking” of biometric security systems flagship smartphones Samsung (Galaxy S8 and S8+) actually on the day of their presentation, at the end of March 2017. Let me remind you that at that time the Spanish Spanish observer MarcianoTech conducted a live Periscope broadcast from a Samsung event and deceived the facial recognition system in live. He took a selfie on his own phone and showed it off Galaxy photo S8. Oddly enough, this simple trick worked and the smartphone was unlocked.

However Samsung flagships are equipped with several biometric systems at once: a fingerprint scanner, an iris recognition system and a facial recognition system. It would seem that fingerprint and iris scanners should be more reliable? Apparently not.

Chaos Computer Club (CCC) researchers report that they were able to fool an iris scanner using an ordinary photo taken from a medium distance. Thus, well-known specialist Jan “Starbug” Krissler writes that it is enough to photograph the owner of the Galaxy S8 in such a way that his eyes are visible in the frame. Then you need to print the resulting photo and demonstrate it front camera devices.

The only difficulty is that modern iris scanners (as well as facial recognition systems) can distinguish 2D images from a real human eye or face in 3D. But Starbug easily overcame this difficulty: he simply glued a contact lens over a photograph of the eye, and that was enough.

To achieve the best result, the specialist advises taking photos in night mode, as this will allow you to capture more details, especially if the victim’s eyes are dark. Chrissler also writes that it is better to print photographs on laser printers Samsung (how ironic).

“A good digital camera with a 200mm lens will be enough to capture an image suitable for fooling an iris recognition system from a distance of up to five meters,” summarizes Chrissler.

This attack may turn out to be much more dangerous than a banal deception of the facial recognition system, because if the latter cannot be used to confirm payments in Samsung Pay, then the iris of the eye can be used for this. Finding a high-quality photo of a victim these days is clearly not difficult, and as a result, an attacker can not only unlock the device and gain access to the user’s information, but also steal funds from someone else’s Samsung Pay wallet.

Chaos Computer Club specialists warn users that they should not trust biometric security systems too much and recommend using good old PIN codes and picture passwords.

The video below illustrates step by step all the stages of creating a fake “eye” and demonstrates the subsequent deception Samsung Galaxy S8.

Representatives of Samsung commented on the situation:

"The company is aware of this announcement. Samsung assures users that the iris recognition technology in the Galaxy S8 was developed and implemented after rigorous testing to ensure a high level of scanning accuracy and prevent unauthorized access attempts.

The method described in the material mentioned can only be implemented using complex technology and the coincidence of a number of circumstances. You need a high-resolution photograph of the retina taken with an IR camera, contact lenses and the smartphone itself. An internal investigation found that achieving results using this method was incredibly difficult.

However, even if there is a potential vulnerability, the company’s specialists will make every effort to ensure the security of users’ confidential and personal data as soon as possible.”

Face and iris recognition on the Samsung Galaxy S8 is one of the most sensational and controversial innovations. How does this functionality work? Is it convenient and can it be used? I will try to answer these questions based on the month of using the device.

Samsung S8 Face Recognition

It’s not very clear why people are so excited about facial recognition - this feature has been available for a long time and in many phones. No one hid the fact that blocking with a face costs a photo; moreover, the phone has a corresponding warning about low reliability this method. The question is, who needs to open the phone with your photo? For most owners, this threat is in the realm of theoretical horror stories.

The main drawback of face recognition on the Samsung S8 is its poor recognition in low-light conditions. Since the Samsung S8 uses a regular camera rather than an infrared one, face recognition starts to fail at dusk and doesn’t work at all in the dark. In addition, the camera does not recognize a face well if part of it is covered by glasses, or a strong shadow falls on half of the face (for example, from a cap), or you laugh wildly (the shape of the face is greatly distorted), etc.

Pros - in comparison with retinal recognition (see below), the face is recognized at larger angles and at a greater distance (up to 70 cm). I would especially like to note that not only the angle between the face and the phone is larger, but also between the surfaces of the face and the surface of the phone.

The second plus is the recognition speed. In good lighting conditions, the phone will unlock almost instantly.

Availability on Samsung S8 virtual button"Home" allows you to unlock your phone with your face without lifting it from the table. In this case, you need to tilt your head slightly towards the phone or even just look at it. How closer phone lies on the table towards you, the faster and more confidently the recognition occurs.

The first tip is that since the Samsung S8 captures a flat image, when registering a face, take the photo slightly below, this is the position in which your face will most often be in relation to the smartphone. You don't have to shoot at eye level. In general, if you have problems with recognition, experiment several times.

The second tip is that face recognition is faster if you look at the camera, at the top of the phone, and not at the smartphone screen. In extreme positions, the smartphone may not recognize a face at all or may take a long time to recognize if you look at the center of the screen. You just have to look up and recognition “happens.”

Accelerated recognition or normal?

“Regular” recognition, according to Samsung, is more protected from “hacking”, but it works significantly longer than “accelerated” and is more critical to the orientation of the smartphone relative to the face. In my opinion this is not an option. By default, "accelerated" face recognition is offered.

If you are so concerned about safety, then it is better to use an eye scanner.

Samsung S8 iris recognition

Iris recognition technology is only gaining popularity in the world. It also does not guarantee 100% protection; it is theoretically possible to bypass it, but it requires significant resources (as is the case with bypassing facial recognition in the iPhone X). Hardly to the average user it's worth worrying about.

The main advantage is that it works in any lighting conditions, since the camera is infrared. It works quite quickly, although the speed greatly depends on the position of the face and smartphone relative to each other. You can completely cover your face, leaving only your eyes, this will not affect recognition in any way.

Of the minuses:

The viewing angle and distance for camera reading are smaller than for face recognition; accordingly, the smartphone must be held closer and straighter. A slight tilt of the head and the eyes do not fall into the lens. If recognition does not work, a video hint may appear on the screen - your face and circles where you need to direct your eyes.

In ordinary diopter glasses it only works when the smartphone is placed in front of the eyes. In plain lenses there is also a slight decrease in recognition.

If the phone is lying on the table, then you need to hang over the phone in a sense so that the pupils fall into the camera's field of view and the phone unlocks. Not an option.

Advice - to unlock it, it is best to look at the red LED, which turns on when scanning the iris, since it already attracts the eye.

This habit is developed quickly and significantly increases the speed of unlocking your phone.

Where do recognition unlocks most often fail?

The main problem area, as iPhone X owners note, is the car. The need to raise the phone to your face, and in the case of Samsung, added interference in the form of glasses and poor lighting conditions - all this makes recognition difficult. However, my car is included in the list of trusted devices and the phone is not blocked in it, so there is no need to recognize anything.

Fingerprint unlocking.

If recognition does not occur, you can unlock the phone using a PIN code (pattern) or fingerprint. Fears about the lens being extremely dirty are greatly exaggerated. I don’t know about anyone, but with my long fingers it’s physically inconvenient to miss the scanner and get into the lens. When you take the device, your finger immediately falls into the “right” place. However, it seems that in my case this is helped by a thin protective bumper placed on the smartphone - the place for the fingerprint scanner is separated by a side and it helps not to make mistakes.

Let me summarize

Both types of recognition in Samsung S8 do not work perfectly. In 40% of cases the phone unlocks quickly, in 20-30% you have to slightly reposition (slightly change the tilt or position) the phone or head. In the remaining cases, either strong repositioning occurs, or unlocking occurs with a fingerprint.

Face scanning works faster and in larger ranges based on the placement of the smartphone relative to the head; iris scanning is more reliable and works in larger ranges based on lighting conditions.

iPhone X vs Samsung Galaxy S8 recognition

I can’t compare one to one with iPhone X recognition, I don’t have it. There are demo samples in stores, they do not allow you to “sew your face” into the system. FaceID can only be checked in demo mode by pressing a button.

In this demo mode, under normal lighting conditions of the sales floor, facial recognition of the Samsung Galaxy S8 works almost instantly, iris scanning is often faster or on par with the iPhoneX. Once again, I couldn’t test it in combat mode.

In general, it should be noted that recognition in the iPhone X should be better implemented due to the use of more modern technologies. It will be an advantage when working in poor lighting conditions, in cases where the eyes or face are partially closed.

I consider the absence of a fingerprint scanner to be a definite disadvantage of the iPhone X. There are times when you need to secretly unlock your phone without lifting it to your face; a finger scanner comes in handy in this situation.

However, it seems to me that the very idea of ​​recognizing a face or iris will still not work 100%, since it is demanding on the positioning of the smartphone relative to the face. As soon as it is possible to make a normal fingerprint scanner built into the screen, manufacturers should return to this solution and will use them together. Statistics show that 60% of Samsung S8 owners continue to use a fingerprint scanner as the main unlocking method, while the rest use scanners or combine both methods.

In general, I can write a separate report about the Samsung Galaxy S8, if you have questions, write, I will answer.

As Samsung continues to sell globally, users are starting to complain about problems with the Galaxy S8. New problems emerge almost daily. With that in mind, below we provide a list of common problems you may encounter, as well as methods to fix them. These solutions also work for the Galaxy S8 Plus.

The Samsung Galaxy S8 is available for sale in less than a month, which means more problems will appear in the near future.
It is still a worthy replacement for the older ones and just needs to take some issues into account. We will look into the top complaints and suggest fixes and other solutions to the problem.

This is an impressive smartphone that has a lot to offer its users. It has an amazing Infinity Edge screen with tiny bezels, a ton of performance, and a great camera. But just like all flagship smartphones, it is not perfect.

How to fix Galaxy S8 fingerprint scanner problems?
The first and biggest problem with the Galaxy S8 for most users is the location of the fingerprint scanner. It's location is just terrible. The scanner is located on the back of the smartphone, but not under the camera. To make matters worse, the Galaxy S8 and Galaxy S8 Plus are larger than most flagship smartphones, putting the scanner out of reach for most users.

Unfortunately, there is no real way To fix this problem, owners just have to get used to the new position of the scanner. Muscle memory will make you look for a home button that no longer exists. The only real solution is to carefully configure the scanner, which will help accurately read the fingerprint.

For example, after installing the cover, the scanner may be less able to recognize fingerprints. Delete the saved prints and repeat the setup with the case, making sure to follow the on-screen instructions during this process. Changing angles, finger direction and other tweaks can give you better results.

The scanner is not a button, there is no characteristic click during scanning, so you never know if you hit the camera instead of the scanner. As a result, the camera lens quickly becomes stained.

How to fix the face and iris scanner?
Luckily, Samsung provides several different ways biometric unlocking of the device to compensate for the poor placement of the fingerprint scanner. You have access to facial recognition and the Iris scanner we saw on the Galaxy Note 7.

The Iris scanner works at night, through glasses, and at larger angles than on the Galaxy Note 7. However, in the comments, users claim that none of these methods work well enough. If you are having problems, we recommend deleting your Iris scanner settings and setting it up again. Try to open your eyes wide the first time to ensure better reading.

With facial recognition, things are even worse. Some users love the feature, while others find it useless and complain that facial recognition doesn't work. A photo of your face can also fool the system. Therefore, be careful if this is your only method of unlocking your smartphone.

Instead of using your face, we recommend using a feature called "Smart Lock". It uses GPS to save trusted locations, like at home or work, and your voice and your Bluetooth accessories can also unlock the Galaxy S8 automatically. This way, when you are at home, your smartphone is not blocked. All you have to do is leave home, and your smartphone will be blocked. This solution allows you to interact with phone scanners as little as possible.

Go to Settings - Lock screen and security - Smart Lock and turn on the feature. Then set up your location and connect Bluetooth devices For better work functions.

How to fix Galaxy S8 apps not full screen?
Another big problem that we continue to see complaints about is apps that don't go to full screen mode. With a large 5.8" or 6.2" Quad HD screen, some applications may not be able to utilize all the space. This is due to the aspect ratio, similar to 16:9 widescreen cinema, which introduces black bars. Luckily, you can fix this quickly and easily.

So far, most applications have worked great and scaled, but some don't. If so, follow these steps to fix this issue.

Pull down the notification panel and go to Settings (gear icon in the upper right corner);
Find and select "Display/Screen";
Select the "Full screen applications" option;
Find any application that is not highlighted and switch it to full-screen mode;

Now the application will automatically scale to the new 18.5:9 aspect ratio and fill the entire screen. Some of them may not look right, but almost all the apps we saw appeared fine. Alternatively, owners can tap the Recent button and tap Expand (green icon) to instantly switch to full-screen mode for that app. If it is needed.

How to fix Galaxy S8 Wi-Fi problems?
Countless reports have confirmed Wi-Fi issues on the Galaxy S8 and Galaxy S8 Plus. Owners mention poor connection performance, disconnects and speed dips that prevent them from even loading a website until the smartphone disconnects from Wi-Fi. We see these problems with almost every smartphone that comes to market.

If you encounter Wi-Fi problems on Galaxy S8, we recommend resetting your home router or modem first. Better yet, drop it network settings default. We found that unplugging the router for 10 seconds or so and then starting it up will allow your smartphone to connect. Try going to Settings - Connections - Wi-Fi and reset your wireless network. Then connect again, enter the password and connect again.

If you used Samsung feature Smartswitch to transfer data from your old smartphone, Wi-Fi information is also transferred and the new Galaxy S8 will connect automatically. If this is your case, we strongly recommend that you reconfigure your connection manually.

How to get back the app tray on Galaxy S8?
We not only lack a physical Home button like everyone else Samsung smartphones for the past seven years, but the Galaxy S8 does not have a shortcut for the app tray. How to find and open all your applications?

Instead of wasting home screen space with a dedicated white button, Samsung created a gesture for the app tray. Simply swipe anywhere on the bottom of the screen to open the app tray. This is a functional change at the phone software level.

You can fix the situation, though. Pinch any free space on the screen. The desktop will become smaller, indicating the transition to editing and page layout mode, as well as rearranging widgets and background image. Click on the “Settings” button (gear). Now go to the “Apps Button” option and select “Show Button”. Now accept the settings and go back. You will see a familiar button at the bottom of the screen, it will open the application tray.

Samsung even added a Home Screen Only option if you want all your apps to remain on your home screens, just like on the iPhone. Try this solution, you will be able to create folders to keep the interface clean.

How to fix red screen tint on Galaxy S8?
Some users, mostly from Korea, have raised the issue of a red tint on the screen that distorts colors. This is not a hardware issue that will require replacing the phone, a software update should fix it.

As you can see above, two smartphones have a reddish tint while one smartphone shows a normal White screen. This is a calibration issue in one form or another, Samsung has since updated the phone's software, offering users a large number of options to customize the screen to their liking. The update is already available in Russia for Galaxy S8 users.

Go to Settings - Display - Screen Mode and select a new color mode. Additionally, you can align color balance to complete screen color adjustments, including tone and white balance. This is the only way to get rid of the red tint on Galaxy screen S8.

How to change screen resolution on Galaxy S8?
Another problem is that the Samsung Galaxy S8 comes with a QHD screen (2960 x 1400). Higher than most Full HD (1080p) TVs. However, Samsung lowers the default resolution to 1080p for daily use. The manufacturer did the same with the Android 7 Nougat update for the Galaxy S7.

This is a solution that is almost invisible to the user, however, it improves the performance of the smartphone and the time battery life. Most users will not be able to distinguish between QHD and Full HD (1080p) on their phone. However, if you want the Quad HD you paid for, the resolution is easy to change.

Just go to Settings - Display - Screen Resolution and move the slider all the way to the right to WQHD+ for the best screen image.

How to fix wet speaker problems on Galaxy S8?
Like its predecessors, the Galaxy S8 and S8 Plus are IP68 certified, meaning they are protected from water and dust. This means that you can lower your smartphone to a depth of up to two meters for a maximum of 30 minutes. It is protected from damage without plugs covering the ports, no covers for you.

If the Galaxy S8 gets wet, the speakers may sound funny for a while, but water can't cause long-term damage to your smartphone's sound.

Samsung uses a specialized coating on the inside of the speaker and its surface to keep water out. If the speaker doesn't work or sounds bad after getting wet, just let it dry. There is a specialized screen behind the speaker grille, but sometimes just a little water gets on the speaker.

Try shaking the phone, blowing lightly on the speaker grill, or blot your side of the phone to collect any remaining water. Once the speaker is dry, it will work normally.

How to fix Bluetooth problems on Galaxy S8?
Even though this is the first smartphone with Bluetooth 5.0, which covers four bands, fast pairing and connects two devices at the same time, we see tons of complaints about Bluetooth.

Several users point out that the Galaxy S8 does not even see their devices, which makes it impossible to connect them to the smartphone. Reminds me of old CDs that were sometimes unreadable. Sometimes the problem is a very poor connection. We're seeing a flood of complaints on the Samsung forum, but no solution in sight.

One of the participants suggests turning off the Galaxy S8 and your Bluetooth accessory. Turn them back on, remove any connection (pairing) and reconnect to your headphones, speaker or car. Often, a simple reboot is enough to fix Bluetooth problems. Users can also head to Settings - Applications - Bluetooth Search and clear the cache. This solution will remove all pairings, which helps some users.

If you continue to experience problems with Bluetooth, you may have to wait for a software update.

How to fix problems Galaxy cameras S8?
Have you received a "Warning, Camera Failure" notification on your Galaxy S8? Some users complain about this issue and then close the camera app instantly. So you can't take photos.

Just like last year, the smartphone offers a feature called "Smart Stay", which may cause errors. It uses the device's sensors to keep the screen on while you're looking at it. Unfortunately, this feature again interferes with the camera's performance. Head to Settings - Advanced Features and turn off Smart Stay.

We also encountered this issue: The Galaxy S8 camera app closes and displays a warning that the temperature is too high.

This is quite common in a hot car in the summer, but you shouldn't experience any problems when photographing indoors. This should not happen under other conditions. If you have encountered similar problems, write to us.

The other problem is with Vision. A big selling point of the Galaxy S8 is the built-in assistant, which also uses the camera to find information about the subjects you're shooting. For most, the function does not work at all or occasionally. We've retired this feature and hopefully an update in the near future will make the assistant more useful.

How to fix slow charging or wireless charging?
Samsung Galaxy S8 won't explode? After the Note 7 problems, this question comes up quite often. We can't say 100%, but most likely new flagship completely safe. Samsung includes 8 battery test points and thoroughly tests its phones before release.

However, you may feel that the smartphone gets a little warm while charging. Other charging complaints include the Galaxy S8's slow charging speed. I use a cover so I don't feel the heat like others do. If you play games or perform time-consuming tasks, your smartphone may also become warm.

Additionally, Galaxy S8 owners who are concerned about heat while charging can go to Settings - Battery and turn off the "Fast cable charging" option, which uses Quick Charge 2.0 and adaptive Samsung charger. This means that the smartphone will not charge from 0 to 50% in 25-30 minutes, and a full charge will require more than two hours, but it will not heat up much. If your smartphone charges too slowly, make sure that you use a special adapter that is included with your smartphone and is of high quality. USB Type-C.
Owners can't just use USB Type-C cable with the old one charger, as it does not supply enough power to enable fast charging. Remember, if you need extra power, buy the appropriate accessories.

When talking about charging, many reports went through a quick wireless charging, which simply doesn't work for some users, even in the forum panel fast charging from Samsung. We suspect that the update will help fix this issue, perhaps Samsung is limiting the fast charging functionality of some charging pads to keep the smartphone's temperature normal. We'll update this section when we learn more.

How to reset frozen Galaxy S8?
If your phone freezes, you can perform a manual reboot. This will help solve minor random phone problems. Whether it's screen glitches or screen orientation errors, freezing apps or other minor problems, a quick reboot often solves them.

Owners can easily reboot the smartphone by long pressing the power button followed by tapping Restart. The phone will shut down and restart, allowing you to function as intended.

We have prepared a separate article for a hard reset. Press and hold the Power and Volume Down buttons for about 7-8 seconds until the Galaxy S8 vibrates and reboots. This will fix almost any minor Galaxy S8 problem.
Speaking of reboots, it seems that some users are facing the issue of Galaxy S8 randomly rebooting. In case the smartphone simply reboots without visible reasons. Judging by over 100 comments on the Samsung forum, this is a fairly common problem. The company is aware of this, and some users say that removing the MicroSD fixes the situation. We recommend formatting the SD card and trying again to check whether the reboots succeeded or not.

Galaxy S8 and the “DQA keeps stopping” message is another common problem that users complain about. An unusual error that appears on some devices. The problem may be resolved after a reboot. The culprit is the "device quality agent" service, which scans Wi-Fi devices. Samsung has reportedly fixed this issue with a back-end update using the Galaxy Apps Store. The update helped some users fix the error.

How to restore to factory settings Galaxy settings S8?
Last but not least, restore your phone to factory settings. It deletes all user data, apps, messages and other contents on the phone. So use this solution as a last resort. If you are having any serious problems with your Galaxy S8, try doing a factory reset.

This good way prepare your smartphone for installing new software as upcoming Android update A. Users can then use the SmartSwitch feature to automatically restore the device settings. Go to Settings - General Settings and click Reset.

The whole process will take a few minutes, will restore the original software, like on a smartphone out of the box, deleting everything. Galaxy S8 owners can use Samsung SmartSwitch or Google Restore to get all their apps and settings back. Again, this is a last resort.

In conclusion, the Galaxy S8 remains a new smartphone that has been available for less than a month. The more users buy it, the more new complaints we expect. Slow process Samsung updates may fix some problems of Galaxy S8, otherwise, come back to this article, we will update it for new problems. Write to us if you have any problems, we will do our best to help.