We are used to interacting with OS Windows using a mechanical manipulator, simply a mouse.
The mouse allows you to almost not use the keyboard, because with the mouse you can:
- manage system processes;
- perform almost any system operations;
- perform functions context menu.
But what if the mouse suddenly stops working? What if the manipulator does not respond to commands, twitches, does not perform the actions we need?
The mouse does not work: what to do
Physical malfunctions
1. You need to check through which connector the mouse is connected to the system unit. This could be a round PS/2 entry. In this case, it is better not to connect the connector when the computer is running, otherwise a short circuit may occur.
2. If the OS does not "see" the mouse, you need to turn off the computer without her help. To enter the Start menu, use the Ctrl + Esc combination or the Win button. “Down arrow” and Enter select “Shut down”, press the “OK” button.
3. Often the reason lies in the disappearance of the contact. To check this, unplug your mouse and plug it back in. Now turn on your computer. If everything works, the problem is solved.
4. If the mouse is connected via a USB port, then it can be connected without turning off the computer. If reconnecting did not help, it is better to turn off the system unit, and then try another USB input. It happens that the mouse is not connected through a different connector, then you need to connect it to some working PC and test it.
In the case when a completely working computer “sees” the mouse, it is possible that the connector on your PC has broken or there is a problem with the software. To check the operation of the connectors and inputs, you need to connect other working mice to the PC (it is better to check both inputs - PS / 2 and USB).
Software bugs
If all the procedures with connectors and inlets, as well as other physical parameters do not help, then the problem is probably in the software. Log in to Control Panel. For this:
- Press the Win key, and then the "directional arrows", Tab and Enter, in the "Start" menu, find "Control Panel".
- Next, find the "System and Security" icon - "Hardware and Sound" tab.
- Select "Device Manager".
- Through the Device Manager, expand the "Mouse and other pointing devices" list.
- Then turn on the menu Shift+F10.
- Then "Delete".
- Restart your computer (we have shown this process in screenshots below).
When turned on, the system will reinstall the drivers on the newly detected device (that is, on the very mouse that we removed in the previous step).
Hardware compatibility bugs
What if you installed new programs, connected new equipment, and the mouse stopped working. In such a situation, a hardware conflict is possible.
To fix the situation, you need to log into the system through safe mode. To start Safe Mode, restart your computer and press F8 when you hear a beep.
You are taking " Safe mode". Then click "Yes". If the manipulator is functioning, you need to remove the recently installed programs. Now turn on your computer in normal mode.
Also, the problem of hardware incompatibility can be solved by selecting "Load Last Known Good Configuration" in "System Restore". Here you need to set the restore point closest to the start date of the difficulties. If nothing happened, then choose a different time.
It is also possible to enter "System Restore" through "Safe Mode", then to continue working you need to click "No", then select a restore point.
Running Troubleshooter
Windows has a "Troubleshooting Module". You can take advantage of its capabilities.
Using the keyboard, you should find the "Control Panel", the "Mouse" icon, the "Hardware" tab. Press Shift+Tab to switch to Diagnostics. Then "Next". To respond to system prompts, you need to use the Shift key. Diagnostics can help identify faults.
Other Possible Problems
If all else fails, then scan your PC for viruses. You can install AVZ4 or . Antivirus program can work on a flash card.
True, you will have to prepare such a flash drive in advance, which is almost unrealistic. However, those antiviruses that are already installed must be run for verification!
IMPORTANT: to search malware and viruses that AVAST does not detect, use a super antivirus - here it will 100% find harmful programs!
After checking, the mouse may respond to commands, but hang. In this case, you need to right-click to call the context menu, select "Properties", the "Settings" tab, then click "Advanced" and select "Diagnostics". Now you need to move the "Hardware Acceleration" slider one notation to the left, then "OK" to confirm.
The above methods of resuscitation of the mouse will not help if the matter is in the computer itself or if the mouse is simply broken.
In such a case, contact service center to diagnose problems with your computer, or buy a new mouse if the old mouse cannot be repaired. The mouse is not too expensive, and budget corded models are even cheaper ....
Greetings to all!
Not so long ago I saw a very entertaining (even funny) picture: at work, one guy, when his mouse stopped working, stood and didn’t know what to do - didn’t even know how to turn off the PC ... Meanwhile, I’ll tell you, many actions , which users do with the mouse - can be easily and quickly performed using the keyboard. I will even say more - the speed of work increases at times!
By the way, I fixed the mouse for him pretty quickly - so, in fact, the topic of this article was born. Here I want to give some tips on what you can try to do to restore the mouse ...
By the way, I will assume that the mouse does not work for you at all - i.e. The pointer doesn't even move. Thus, I will give in each step the buttons that you need to press on the keyboard in order to perform this or that action.
Problem number 1 - the mouse pointer does not move at all
This is probably the worst thing that could happen. Since some users simply did not prepare for this at all. Many do not even know how to enter the control panel in this case, or start a movie, music. We will understand in order.
1. Check wires and connectors
The first thing I recommend to do is to check the wires and connectors. Wires are often gnawed by pets (cats, for example, love to do this), accidentally bent, etc. Many mice, when you connect them to a computer, start to glow (the LED inside is on). Pay attention to this.
Also check the USB port. After you have fixed the wires, try restarting your computer. By the way, some PCs also have ports on the front side. system block and on the back - try connecting the mouse to other USB ports.
In general, the basic truths that many neglect ...
2. Battery check
This applies to wireless mice. Try either changing the battery or charging it, then check again.
3. Troubleshooting the mouse through the wizard built into Windows
Windows has a special wizard that is designed to find and automatically fix various problems with the mouse. If the LED on the mouse is on after connecting it to the PC, but it still does not work, then you need to try using this tool in Windows (before buying a new mouse).
1) First, open the execute line: press the buttons at the same time Win+R(or button Win if you have Windows 7).
2) In the line execute write the command control and press Enter.
3) Next, press the button several times TAB(to the left of the keyboard, next to cap lock ). Can you help yourself arrows. The task here is simple: you need to highlight the section " Equipment and sound". The screenshot below shows what the selected section looks like. After selection - just press the key Enter(this will open this section).
Control panel - hardware and sound.
5) Next, using the buttons TAB and arrows highlight the mouse and then press the keyboard shortcut Shift+F10. Then you should have a properties window in which there will be a coveted tab " Troubleshooting"(see screenshot below). Actually, open it!
To open the same menu: select the mouse (TAB button), then press the Shift+F10 buttons.
By the way, after checking, there may not be any instructions for you, and your problem will be fixed. Therefore, at the end of the check, click the Finish button and restart the PC. Perhaps after a reboot everything will work...
4. Checking and updating the driver
It happens that Windows incorrectly detects the mouse and installs the "wrong driver" (or there was just a driver conflict. By the way, before the mouse stopped working, did you install any hardware? Perhaps you already know the answer?!).
To determine if everything is in order with the driver, you need to open device Manager.
1) Press buttons Win+R, then enter the command devmgmt.msc(screenshot below) and press Enter.
2) Must open "device Manager". Pay attention to whether there are yellow exclamation marks in front of various kinds of equipment (especially in front of the mouse).
3) To update the driver: simply with arrows and TAB buttons highlight your device, then press the buttons Shift+F10- and select "update drivers"(screen below).
4) Next choose automatic update and wait while Windows checks and installs the drivers. By the way, if the update does not help, try removing the device (and the driver along with it), and then reinstalling it.
5. Checking the mouse on another PC, laptop
The last thing I recommend with a similar problem is to check the mouse on another PC, laptop. If she doesn’t work there either, there is a high probability that she is finished. No, you can try to get into it with a soldering iron, but what is called " sheepskin - not worth the candle".
Problem number 2 - the mouse pointer freezes, moves quickly or slowly, in jerks
It happens that for a while the mouse pointer seems to freeze, and then continues to move (sometimes it just moves in jerks). This can happen for several reasons:
- too much CPU usage: in this case, as a rule, the computer slows down in general, many applications do not open, etc.;
- system interrupts "work", violating the stability of the PC (more on this also at the link above);
- problems with the hard drive, CD / DVD drive - the computer cannot read the data in any way (I think many people noticed this, especially when you take out the problematic media - and the PC seems to hang down) .;
- some types of mice "require" special settings: for example, the Logitech MX Master gaming computer mouse - may behave unstable if the checkbox is not unchecked increased accuracy pointer. In addition, you may need to install the utilities that come with the mouse on the disk. (it is better to install them all if problems are observed). I also recommend going into the mouse settings and checking all the checkboxes.
How to check mouse settings?
- pointer movement speed: try changing it, often moving the mouse too fast affects its accuracy;
- increased pointer accuracy: check or uncheck this item and check the mouse. Sometimes, this tick is a stumbling block;
- show mouse pointer trail: if you enable this checkbox, you will observe how the mouse trace remains on the screen. On the one hand, some users will even be comfortable (for example, the pointer can be found faster, or, if you are shooting a video from the screen for someone, show how the pointer moves), on the other hand, many consider this setting to be the "brakes" of the mouse. In general, try turning it on/off.
Properties: Mouse
Also one more piece of advice. Sometimes the mouse connected to the USB port freezes. If you have a PS / 2 on your computer, then try using a small adapter and connect USB to it.
Problem number 3 - double (triple) click works (or 1 button does not work)
This problem, most often, appears in an old mouse that has already worked pretty hard. And most often, I must say, it happens with the left mouse button - since all the main load falls on it (even in games, even when working in Windows).
By the way, I already had a note on this topic on my blog, in which I advised how easy it is to get rid of this ailment. It was about easy way: Swap left and right mouse buttons. This is done quickly, especially if you have ever held a soldering iron in your hands before.
Change of right to left mouse button.
If they didn’t keep it, there are two options: ask a neighbor or friend who does something like this; or go to the store for a new one ...
By the way, just as an option, you can disassemble the mouse button, then take out the copper plate, clean it and bend it. This is described in detail here (although the article is in English, but everything is clear from the pictures): http://www.overclockers.com/mouse-clicking-troubles-diy-repair/
PS
By the way, if your mouse periodically turns on and off (which, by the way, is also not uncommon) - 99% of the problem is in the wire, which periodically departs and the connection is lost. Try to fix it with adhesive tape (for example) - this way the mouse will serve you for more than one year.
You can also climb with a soldering iron, after cutting off 5-10 cm of the wire in the "right" place (where the bend happened), but I will not advise this, because for many users this procedure is more difficult than going to the store for a new mouse. ..
Tips for a new mouse EIf you are a lover of newfangled shooters, strategies, action games - you would like some modern game Mouse . Extra buttons on the mouse body will help increase the micro-control in the game and more effectively issue commands and control your characters. In addition, if one button "flies" - you can always shift the function of one button to another (i.e. reassign the button (I wrote about this above in the article)).
In this article we will understand why it does not work wireless mouse. For people who want to get rid of the burden of wires, which not only constantly interfere with work, but also do not look aesthetically pleasing, the twenty-first century has offered an excellent alternative - wireless technology. These innovations have not bypassed such a device as an ordinary computer mouse. But with innovation comes new problems.
For example, wireless computer mice quite often cease to function for some reason. This article will help you understand why the wireless mouse does not work and learn the main ways to get rid of this scourge.
Energy source
The first thing you need to pay attention to is the batteries. Some users completely forget about the presence of such a power source in their device. It must be remembered that for correct operation The battery in a wireless mouse should be changed every six months. They do not cost much and are replaced very simply, but they save you from unforeseen problems.
Let's say that you replaced the energy source, but the device did not function and is not going to. In this case, it is best to check the correctness of its operation on another computer. If the mouse starts to function normally, then the problem is in your PC, if not, then the problem is in itself.
Dust and debris
So, after checking the performance on another computer, your mouse did not work. In this case, there is a possibility of correcting the situation by cleaning the contacts of the device from dust. It is very easy to disassemble the mouse, and you are unlikely to be able to accidentally break something there (unless, of course, you do it intentionally). If, after cleaning, the mouse still does not work, then take it to repair, because without special skills you can no longer repair it.
Conflict software
If, after checking the mouse on another computer, it still works, you should try to fix the problem at the software level. Most often, the problem can be solved by simply rolling back the system to an earlier point. You can do this using the System Restore feature. This method will help when malfunctions in the device were caused by any recent installed programs or drivers. If this helped solve the problem, then simply install in turn everything that suspicion could fall on and restart the computer before each installation of a new utility. Find a problem - get rid of it as soon as possible.
Other reasons
Consider a situation where system restore did not fix the problem. In this case, you should contact the device manager. You can call it by pressing the keys simultaneously Windows and Pause\Break. In the window that appears, click on " device Manager»
Find and open the branch " Mouse and other pointing devices» and right-click the menu item « HID compliant mouse". Select the item " engage»
Sometimes it happens that this item is not. Then you first need to select the item " disable».
There are two more not difficult possible options Troubleshooting a wireless mouse issue. In the first, you are required to rearrange the mouse from one USB port in another. Such a simple scam helps quite often. The second option involves restarting the mouse itself, but this is only possible when there is a " RESET”.
So we looked at the main reasons why a wireless mouse may not work.
Controlling the cursor with the mouse greatly simplifies and speeds up the work at the computer, compared with the manipulation of keyboard keys. When the mouse does not work on any laptop, it becomes much more difficult to manage it. Let's figure out how to solve the problem - the actions depend on the type of manipulator and the OS installed on the laptop.
If the computer does not see the mouse, first switch the pointing device or wireless adapter to another USB port. The port may burn out, become dirty, or oxidize and stop transmitting signals. If that doesn't help, restart your laptop. If the mouse on the computer still does not work, go to the next steps.
When following the instructions, all actions can be performed only from the keyboard - move through the menu with the arrows and the Tab key, go to the sections with the Enter key. To open the context menu, which usually appears on a right click, use Shift+F10 or Shift+Fn+F10 for the multimedia keyboard.
You can control the cursor on a laptop through the built-in touchpad or an external mouse - wired or wireless.
Wired
More often, compact manipulators connected to a USB port are used. Older units connect to a PS/2 port - if you use one, connect it to a USB connector using a PS/2 adapter. Check the operation of the mouse on another computer - if it stops working on yours, then it's the PC.
Connect the mouse in series to all USB ports, if you are using passive hubs without additional power, plug the mouse directly into the connector. Disconnect other devices connected to the USB connectors - if the manipulator immediately works, the laptop controllers do not have enough power for all gadgets. In this case, purchase an active USB hub, which is additionally plugged into a power outlet.
Possible reason problems - USB ports are disabled in the BIOS, so the laptop does not see the USB mouse. What to do in this case? Enter the BIOS - at the beginning of the computer boot, press the Del or F12 key several times (you will see the exact combination in the signature on the welcome screen). In the menu, go to "Advanced" or "Integrated Peripherals", there activate the sub-items of the function and the USB controller.
If no problems are found in the computer and connectors, the manipulator itself is faulty. Inspect the cable - if there are any creases on it, and the mouse itself. Wipe the wheel and optical lens with alcohol wipes - their contamination will interfere with the operation of the sensor.
Wireless
When the computer does not see the wireless mouse, proceed as follows:
- See if it's enabled. Find the switch at the bottom and put it in the "On" position.
- Check the battery, when it is discharged, the cursor will freeze on the screen. Insert a new battery or recharge the battery.
- Move the receiver to a different USB port.
- If the manipulator was turned on, turn it off and on again.
- Clean the sensor window with a cotton swab.
touchpad
If you have problems with the touchpad, see if it has been disabled Touchpad. Find in top row function keys image rectangle, press this button together with Fn. This combination.
Check system windows settings:
- Launch the "Control Panel" from the service subroutines or by calling the function control by pressing Win+R.
- In the "Equipment" section, go to the "Mouse" item.
- Open the touchpad control tab - its name is different different manufacturers.
- Check if the option to disable the panel is activated when a touch mouse is connected
At the end, wipe the touchpad with a damp cloth - an abundance of greasy prints makes it difficult for the sensor to work.
On Windows
To figure out why an external mouse does not work on a Windows laptop, use a number of built-in tools.
Troubleshooting Wizard in Windows
The problem diagnostic utility will help you quickly fix a number of problems in a semi-automatic mode. To launch it, find your manipulator in the list of equipment in the "Control Panel". Click on it, from the context menu, call "Troubleshooting".
The utility will start troubleshooting, at the end you will see a list of problems found. If they can be fixed automatically, the wizard will do it. Otherwise, you will only see the fault name.
Manipulator settings
If the diagnostic utility found no problems, and the mouse still glows, but does not work, check its settings. To do this, again find the manipulator in the list of equipment in the "Control Panel", click on it and call "Parameters". Check the set cursor speed, the purpose of the buttons, the presence of sticking.
Drivers
Driver failure can render any device inoperable. Go to "Device Manager" through the properties of "My Computer". In the list, find the item "Mice" - if next to some device you will see Exclamation point, its driver is not working properly. Click on it and select "Update Drivers" from the submenu.
Also find desired file you can on the manufacturer's disk if it came with the mouse.
On an Apple MacBook with Mac OS X
If your MacBook doesn't see your wireless mouse, reconnect bluetooth device:
- open system settings
- Go to Bluetooth.
- Hold down Ctrl and click on the name of the mouse in the list, select "Delete" from the submenu.
- Disable and start the manipulator using the button on the underside.
- Wait until the device appears in the list.
You can restore control of USB ports through a reset:
- Turn off your laptop.
- Disconnect the adapter and battery.
- Hold down the power button for 3-5 seconds.
- Insert the battery and turn on the laptop.
Conclusion
We took everything apart possible problems with computer mice. Do not forget to restart your computer first and insert the device into another slot - these simple steps fix most problems. And regular antivirus scanning will prevent many malfunctions - spyware can disable drivers and system utilities.
Today, personal computers are found in almost every home. And where there is a computer, there is almost always a mouse and keyboard. Wired "rodents" are still more widespread, but more and more often we are faced with their wireless counterparts, which are ideal to use not only for laptops, but also for personal computers.
Wireless mice are mobile and convenient. If you have a laptop, then working with them is much easier. For presentations will be indispensable, because you will be able to control your computer from a distance. But there are problems when the wireless mouse does not work. And not always at hand is a wired model. Of course, you should always have spare batteries. And also it will not be superfluous to stock up on two mice: wired and wireless. We will try to figure out why it does not work and how to solve this problem.
Problem one. Dead batteries
First of all, make sure that your Wireless Mouse and Keyboard require AA batteries for power. Check them for functionality. Often, even new batteries cannot provide proper operation.
The second problem. Port not working
If you have a problem with your mouse, such as wireless or Microsoft mouse not working, make sure your USB mouse is plugged into the correct port on your computer. As a rule, a wireless mouse comes with small device, which connects to a computer and transmits a signal. Check that the device is properly connected and try connecting it to a different USB on your computer. It is possible that the USB port itself is not working for you.
Problem three. Program stuck
If your wireless mouse does not work, it is possible that the program or the computer itself has simply frozen. Try re-synchronizing the mouse with the receiver first. Microsoft devices have a special small button on the bottom for this. Place the device near the receiver, others wireless devices on the contrary, it must be removed at a great distance. On the signal receiver, press the button and make sure that the indicator starts flashing. If it appears on the computer monitor as a result, then you need to follow the instructions indicated in it.
If the window does not appear, click on the "Connect" button at the bottom of the mouse. If the indicator is solid green and not flashing, the devices have successfully synced.
If this step does not help, just restart your computer. Maybe the software was just broken.
Problem four. Software needs to be updated
If your wireless mouse requires certain software, it may need to be updated. For example, you can download software for Microsoft devices on the official website.
Problem five. The lens is dirty
If your wireless mouse still doesn't work, the lens may be dirty. To clear it, follow these steps:
- wipe the bottom of the "rodent" with a dry cloth;
- remove dust from the lens, blow the lens with dry air several times;
- gently wipe the lens with a cotton swab.
Problem six. Mouse is defective
If after all the steps the wireless mouse still does not work, it is most likely defective. You can check this on another computer. In this case, you can take the device to a service center, where specialists will surely tell you why the breakdown occurred, or buy a new mouse. Most often, the second method is much easier, because you will save time, and your work on the computer will not be suspended. Moreover, wireless "rodents" cost a little.
