Why the fright did all the parcels (orders) suddenly begin to be delivered through customs, and the so-called “L/C” to Sharapovo? What kind of Monopoly is this, with discrimination??? Previously, all orders from Singapore (as well as from Asia in general) to the Republic of Belarus mainly went through Orenburg. Because, in terms of delivery, RossPost is much closer and faster. And everything was fine, and without delays. And people received their orders within 14 to 20 days. Now, not only are all orders in Lately For some reason they only go mainly through Sharapovo, and also through some kind of l/c? Which slow down and are in no hurry to release goods (s) to S/C - sorting centers? Why do we even need such a L/C if they don’t (as is done in ALL European and Asian countries) deliver in Russia??? The order arrived at customs, as well as in (Russia), on 07/07/17 (although the order itself left Singapore, (as indicated by the link from "Alika"), on the Asian website) on 07/06/17), and in the same day, has already been released by customs. For example, it is the central office as a whole that creates problems for many consumers. Since the main number of orders are either lost (stolen) or arrive with mechanical damage, it is the orders that pass “customs” at the central office. through Moscow and Moscow region. This also includes Sharapovo. But despite all these problems with delays and complaints, I still hope that I will receive my order, albeit late, but intact? Like my previous order. Which, for some reason, also ended up in Sharapovo first? Although it came from Hong Kong. It smacks of discrimination with a monopoly. Russia is big, and for some reason all orders from Asia and Southeast Asia deliberately and purposefully go through Moscow, or the Moscow region? Why not Kaliningrad, St. Petersburg, Murmansk, Vladivostok, Orenburg, Kazan, Ufa, and many others. the nearest cities of Russia? Where are there International Airports with customs??? They came up with the idea, From Asia to the Moscow Region Central District. Then wait until the order from Moscow will wander around the cities of the R/R/D in circles. From here the question; Whose whim is this??? And where is the Russian antimonopoly service looking??? Or are they only formally listed as the “antimonopoly service”??? To all those who complain about Russian Post. Basically, many goods - orders - disappear even before they reach the Sorting Centers of Russian Post. Once I was tracking one of the orders by weight. After I saw that the order, upon receipt at the sorting center (or no matter where), had lost weight, I didn’t bother waiting, I simply refused it on the website where I ordered the goods. And within 6 and 11 days the funds were returned to my card. Although, it was registered within 45 days. By the way, this is a good functionality for returning the entire amount if the argument or reason is justified I hope that this advice will help some avoid problems with returning their funds. And it is advisable to do this before the order arrives at the final destination. Therefore, you can ask for a photo file(s), or simply message the seller for the weight of the sent order. Earlier The weight of orders, for example the same “Alik”, was always and everywhere indicated during tracking. The exception is perhaps small and cheap orders. Now, for some reason, weight cannot always be observed? Apparently this is the “policy” for the “scammers”. I will give a rating after receiving the order in proper form. Although, the delivery time does not automatically allow us to give 5 stars. The argument of delivery on time dates indicating from 25 - 45 - 60 days is not an argument. Because in general, the maximum period is taken when sending with a delay by the seller. Due to the lack of availability of goods at the time of order (which is not notified in advance). If the seller does not delay the shipment, as well as the country of dispatch, then the terms should be appropriate - accelerated. Something like this. I don’t really care about the work of our Russian Post. Sometimes you have to wait more than two weeks for your parcels from St. Petersburg. Because... some incompetent “employees” send, not only are they in no hurry, but also through, where and when it is convenient for them!? And not as it should be. Example From Arkhangelsk via Moscow, parcels arrive in 9-11 days. To the Republic of Belarus parcels from St. Petersburg , they’re coming, well, very good. for a long time??? And even through Samara - RT - Kazan then to Ufa and then to the destination? Although, there are shorter and faster routes along the same railway lines. This is how we “live”... It turns out that until you evaluate the message, the message is not sent!? Hmm... Alas, but higher than 3 - three, yes, and even then with an advance payment, I can’t deliver. (The reason is stated above: 5 days the order was in the l/c. Why, and what did he do during these 5 days in the l/c ts??? No other way than they “did an audit” - (they were chattering) probably!? So, think further. How do you need to maximally - quickly improve and establish the process of sending consumer orders. In order to gain trust with respect from citizens. Of which there is less than expected, and I would like to observe.
Production automation processes also penetrate into the work of postal services. Well-equipped sorting centers are opening, the task of which is to facilitate the manual labor of postal workers and make the delivery of correspondence more efficient.
Recently, on notifications from post offices, instead of specific addresses, full names or company names, obscure abbreviations are increasingly appearing: MMPO, PKO, DTI, etc. Let us explain what the abbreviation “MR LC Vnukovo” means, what it means on a postal notice, from who receives correspondence with such notes.
What is hidden behind the designation MR LC?
If a citizen receives a notice indicating that a registered letter has been received from the Vnukovo Medical Center, what is this - the first logical question that will come to the mind of any person. You should not immediately suspect fraudsters’ interest in the recipient or other malicious intent.
The abbreviation simply stands for - international Russian logistics center, located in Vnukovo. This is a structural unit of Russian Post where international correspondence is processed.
Therefore, visitors and clients of such foreign trading resources as EBay, AliExpress and others are familiar with the designation firsthand. They know that if the notice contains a similar return address, then most likely it was a parcel post, EMS express mail, or registered mail from another country. By the weight, which is usually indicated in the notification, you can easily guess what exactly is in the mail. Envelopes usually weigh up to 20 g.
Abbreviation options
Letters can be sent not only by Chinese online stores, but also by Russian government agencies. So, if it is reported that a registered letter has arrived from the addressee of MR LC Vnukovo, and next to it there is a DTI mark (this is how an additional technological index is designated), then there is a high chance of receiving:
- fine from the traffic police,
- message from the bailiffs,
- court order or ruling,
- requirement to pay taxes from the Federal Tax Service;
- letter from the Pension Fund.
In addition, messages from banks, various commercial companies and non-profit associations that have a large correspondence turnover can be sent through the logistics center.
Sometimes people receive a notification with similar content: “102981 MR LC Vnukovo workshop processing internal post office.” This is a division of the Moscow postal service, which is subordinate to the Vnukovo logistics complex. Internal shipments are processed there. Let's say a parcel with damaged packaging was discovered, it is repacked and sent further, putting a similar mark.
MR LC Vnukovo workshop-1: where is it located?
The logistics center is located near the village of Sharapovo, along Borovskoye Highway. It is marked on public maps. However, visitors are not accepted there. This is an impressive automated complex. Up to 300,000 pieces of various correspondence are processed per day. The center houses not only sorting workshops equipped with conveyor belts, but also customs.
The work is not fully automated; the complex is staffed by real personnel. People are involved in the distribution of shipments after sorting activities, checking the integrity of the packaging, etc.
The logistics center has its own indexes: 102976, 102976 and several more, you can call there toll-free hotline mail. Phone number - 8-800-200-58-88.
Why is correspondence often delayed?
Users are often interested in the question: if the line “MR LC Vnukovo workshop-1: released by customs” appears in the shipment tracking, how long will it take to receive the coveted parcel at the OPS?
It is noted that the period of stay in the LC can range from 12 hours to 14 days. This depends on a number of factors:
- workload;
- occurrence of various malfunctions;
- large “seasonal” influx (during the holidays, after Black Fridays).
How to track a shipment or identify the sender?
Citizens are usually wary when they receive a notice with strange letters instead of an address. Especially if, for example, a letter arrived addressed to a child. You can easily identify the addressee using the internal verification service available on the official website pochta.ru:
- you need to enter the numbers specified in the notification into the search line;
- this is a unique numeric identifier code consisting of 14 characters;
- Based on the results, the search will display the name of the sender, as well as the points that the parcel is passing through or has already left.
Naturally, data does not enter the system instantly, so you cannot always count on real-time mode. Although, in general, they are quite accurate.
When the sender and recipient agree to forward the data, the data is usually unique code transferred to the one who is waiting to receive. Using the identifier, it is easy to track the movement of your order.
Receipt rules
They are standard, the same rules apply as during normal interaction with security guards:
you must visit the department indicated in the notice during business hours;
Either the recipient himself or a representative with a power of attorney must appear for registered mail;
- present your passport;
- sign for delivery.
It is impossible to find out about the contents of the envelope until it is opened. Therefore, when a person does not suspect who could send him a valuable cargo, it is better to refrain from receiving cash on delivery.
The indication of the geographical directory of Vnukovo does not determine that the message is sent from the Moscow region. With equal probability, residents of St. Petersburg, Voronezh, and other regions of the Russian Federation can receive such correspondence.
State postal services continue to function properly, therefore, very often, in your personal mailbox you can find a variety of notices that cannot be delivered in any other way.
Naturally, if a registered letter arrives, the person will have to waste his time visiting the post office indicated on the form. Therefore, it is not at all surprising that people want to get as much information about the sender as possible in advance. For example, what does the designation “Mr Lts Vnukovo” mean, and what exactly may the envelope contain.
What kind of organization is this
“Mr Lts Vnukovo” stands for “International Russian Logistics Center”, located, as is clear, in the locality of the same name.
What it is? This is an organization that is responsible for receiving, sorting and further sending correspondence sent from other countries.
Most often this is exactly the case. But sometimes you can also find an additional technical index on the form. Or - DTI. If it is marked, then it may well be that some domestic organizations and structures decided to use the services of this institution.
What could be in the envelope
As was already written above, if mail notification does not contain additional identifiers, then, most likely, the letter will indeed be from abroad.
If a person sees a DTI, then inside there may well be:
- Notification of fines or judgments;
- Commercial offers or banal advertising;
- Information about any important changes in the activities of the pension fund, insurance company, banking structure;
- Reminder about debts, demands of collectors.
Is it possible to accurately find out the sender?
Unfortunately, doing this is quite problematic. Yes, you can try to call a postal representative and ask him to read out the information from the letter. But the post office employee is not obliged to do this, so it is not a fact that he will agree.
Another option is to go to the official web resource of the Russian postal service and enter fourteen numbers into the search bar, which can be seen under the barcode on the notification. Sometimes this allows you to identify the sender, but extremely rarely.
Reasons why correspondence is sometimes delayed
Yes, sometimes a person is waiting for an important letter, tracks it in a special application, but sees that it is the Vnukovo logistics center that is delaying its movement. This may happen for the following reasons:
- There is a large load on the capacity of this organization, in which some of the processes occur manually;
- There are some problems with the information indicated on the envelope - LC employees are forced to waste time on clarification;
- The packaging is damaged and needs to be replaced.
Relatively recently, mail played a vital role in the life of every person. The only way to communicate between cities was by sending a letter or telegram. Moreover, to keep abreast of events, people subscribed to newspapers. With development cellular communications and the Internet, for a short period it seemed that mail was completely outdated. But there were parcels and registered letters. And here the development of online stores has opened new page V
Today, most people prefer to shop online. Parcels are delivered by Russian Post. All of them pass through a special distribution center. For international postal items There is a sorting center in Sharapovo. Where is it, we will talk to you today.
"Post office"
Each region has a branch that is responsible for delivering correspondence in its area. All branches are divided into 10 macro-regions, each of which has one common center where all parcels arrive for further distribution. There are two branches in Moscow, which are united into one macro-region.
But that is not all. The Vnukovo logistics center is located on the territory of the region, which processes shipments not only within the country, but also international parcels.
What's going on here
Let us repeat once again where it is: the sorting center in Sharapovo is located not far from Podolsk. Life is in full swing here around the clock: huge machines flash with red lights, conveyors hum. As a result, all parcels and letters are distributed and sent to post offices in six regions of Russia.
A person may not even know where it is. The sorting center in Sharapovo operates as follows. Let's say a person sent a letter to Vladivostok. It will go first to the Podolsk ASC, then to the regional branch.
Let's take a look inside
Residents of the area know exactly where it is. The sorting center in Sharapovo is a place of work for many. Here, 350 people work per shift, and a total of 1,650 people are employed. It sorts ordinary and registered letters, as well as parcels. After that, they are sent to regional post offices, where they are received by their final recipients.
For you, it all ends when you drop the letter in Mailbox. But the work of the postal service is just beginning. It arrives at the distribution center, receives a dispatch date, and the mail containers go to the regional sorting center.
Bandwidth
The majority of shipments at the processing center are corporate correspondence. This number also includes notifications from government agencies, for example, fines from the traffic police. But the functional tasks do not end there; parcels and packages are also processed here.
You can see where the sorting center in Sharapovo is located on the map above. The sorting speed here is maximum - only 21 hours. This is how much time passes between the entry and exit of correspondence. About 3 million letters and parcels pass through the center every day. In spring, the influx increases greatly, because government agencies send holiday notifications. December is not far behind - the season of congratulations.
Modernization of work
The sorting center in Sharapovo underwent improvements two years ago. First of all, the task was to simplify and speed up the processing of correspondence. This was done thanks to automation and competent logistics:
- Now all parcels are sorted using special equipment. Today you can see on every letter or parcel the imprint “Left from the sorting center in Sharapovo”, the date and time. Previously, parcels could not leave the center for several days. In order for these changes to start working, a large-scale reorganization and optimization of all business processes was carried out.
- The second point is logistics. The routes were revised and unnecessary points were removed. For example, a person in Omsk sent a letter to an addressee in his city. It goes to the Moscow sorting center and then comes back. Local shipments are now processed within the city.
Departments that are subordinate to
Address sorting center in Sharapovo: 102975, Moscow, Sharapovo. That's all the data. In fact, the address is not written down anywhere; all clarifications on this issue come down to the wording “near the village of Sharapovo.” Apparently, this object is simply impossible here. On the other hand, since this does not prevent letters and parcels from freely getting here and going to their addresses, it means that it is really not difficult. The object is subordinate to:
- plot;
- several workshops.
How does sorting work?
A person, or rather an operator, begins work. Its task is to initially scan the barcode. At the same time, in special program information appears about what type of mail was received. The data is uploaded to the official website. Now a client who knows the identification code can find out where his parcel is located.
Exemplary order reigns here, which allows you to avoid mistakes. All containers are distributed among the workshops: written correspondence, parcels and express shipments. To date, the last workshop is only partially automated. The use of manual scanning continues. According to the employees themselves, this is due to the fact that some items have a non-standard shape.
Sorting regular emails
Manual labor is also partially preserved here. Operators put them in boxes so that they lie “facing” each other. After this, the scanner reads the addresses and distributes the letters into the required cells. This happens very quickly. Approximately 12 letters pass in one second. If the address is written down with errors, it will be returned to the operators. They manually enter the index from images of letters. Working here requires good experience and quick response.
What happens to parcels
They are distributed over several stream lines:
- Boxes and packages that are sent abroad.
- Large, heavy and oversized loads.
- Ordinary parcels.
As they follow the belt, parcels automatically fall into compartments that correspond to the post office of the city or region to which they are to be delivered.
To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
