State postal services continue to function properly, therefore, very often, in your personal mailbox you can find a variety of notices that cannot be delivered in any other way.
Naturally, if a registered letter arrives, the person will have to waste his time visiting the post office indicated on the form. Therefore, it is not at all surprising that people want to get as much information about the sender as possible in advance. For example, what does the designation “Mr Lts Vnukovo” mean, and what exactly may the envelope contain.
What kind of organization is this
“Mr Lts Vnukovo” stands for “International Russian Logistics Center”, located, as is clear, in the locality of the same name.
What it is? This is an organization that is responsible for receiving, sorting and further sending correspondence sent from other countries.
Most often this is exactly the case. But sometimes you can also find an additional technical index on the form. Or - DTI. If it is marked, then it may well be that some domestic organizations and structures decided to use the services of this institution.
What could be in the envelope
As already written above, if the postal notification does not contain additional identifiers, then most likely the letter will indeed be from abroad.
If a person sees a DTI, then inside there may well be:
- Notification of fines or judgments;
- Commercial offers or banal advertising;
- Information about any important changes in the activities of the pension fund, insurance company, banking structure;
- Reminder about debts, demands of collectors.
Is it possible to accurately find out the sender?
Unfortunately, doing this is quite problematic. Yes, you can try to call a postal representative and ask him to read out the information from the letter. But the post office employee is not obliged to do this, so it is not a fact that he will agree.
Another option is to go to the official web resource of the Russian postal service and enter fourteen numbers into the search bar, which can be seen under the barcode on the notification. Sometimes this allows you to identify the sender, but extremely rarely.
Reasons why correspondence is sometimes delayed
Yes, sometimes a person is waiting for an important letter, tracks it in a special application, but sees that it is the Vnukovo logistics center that is delaying its movement. This may happen for the following reasons:
- There is a large load on the capacity of this organization, in which some of the processes occur manually;
- There are some problems with the information indicated on the envelope - LC employees are forced to waste time on clarification;
- The packaging is damaged and needs to be replaced.
One day we may find a notice in our mailbox that contains a mention of “MR LC Vnukovo”. This usually signals that there is mail waiting for us at the local post office that we need to come and receive. In this material I will tell you what “MR LC Vnukovo” is, what the specifics of its work are, and what to do if you receive a mail notification with the mentioned line in it.
“Vnukovo International Logistics Center” is an important transit point in the logistics chain of many goods entering Russia. After passing through customs, various packages, parcels and other cargo enter the Vnukovo LC, where they begin to be sorted and subsequently sent to the appropriate links in the logistics chain.
The duration of sorting may vary significantly in each specific case. It is influenced by factors such as:
- the workload of the logistics center at a particular moment (for example, before the holidays it is high);
- serviceability of sorting equipment;
- availability of sufficient staff;
- and just the human factor.
The stay time of parcels at the Vnukovo MR LC can range from several days to several weeks, so there is no need to panic if the parcel is stuck there for 10-14 days.
Also, there is no need to panic if the parcel after the Vnukovo LC has significantly lost weight. This is usually explained by human errors, and the declared goods will reach the recipient safe and sound.
To roughly understand what Mr Lc Vnukovo is and how a logistics center works, I suggest watching this video:
What to do when receiving a notice from MR LC Vnukovo
If you find a notice from this LC in your mailbox, and the sender is not indicated on it, then you can try to get information about the latter on the Russian Post website. Enter the 14-digit number under the barcode you received. postal notice in the appropriate field of the site, and click on the button with a magnifying glass. You can also call the indicated post office and ask the young lady-operator for information about the sender.
Track the sender using the Russian Post resource
What could this correspondence be about?
A postal notice from MR LC Vnukovo notifies the recipient that there is postal correspondence awaiting him at the local Russian Post office. This often happens with any parcel (especially if you previously bought something on trading platforms"Aliexpress" level). Also, in some cases, this may be a registered letter from state or municipal authorities, with important information for you that you will need to familiarize yourself with.
If there is “ ” next to the inscription LC Vnukovo, then this means “Additional Technical Index”. The latter is used by Russian Post to facilitate the sorting of postal correspondence, allowing faster work with various enterprises with large postal turnover (PF, courts, banks, etc.). Therefore, it is recommended to go to the post office and receive the correspondence due to you.
Production automation processes also penetrate into the work of postal services. Well-equipped sorting centers are opening, the task of which is to facilitate the manual labor of postal workers and make the delivery of correspondence more efficient.
Recently, on notifications from post offices, instead of specific addresses, full names or company names, obscure abbreviations are increasingly appearing: MMPO, PKO, DTI, etc. Let us explain what the abbreviation “MR LC Vnukovo” means, what it means on a postal notice, from who receives correspondence with such notes.
What is hidden behind the designation MR LC?
If a citizen receives a notice indicating that a registered letter has been received from the Vnukovo Medical Center, what is this - the first logical question that will come to the mind of any person. You should not immediately suspect fraudsters’ interest in the recipient or other malicious intent.
The abbreviation simply stands for international Russian logistics center located in Vnukovo. This is a structural unit of Russian Post where international correspondence is processed.
Therefore, visitors and clients of such foreign trading resources as EBay, AliExpress and others are familiar with the designation firsthand. They know that if the notice contains a similar return address, then most likely it was a parcel post, EMS express mail, or registered mail from another country. By the weight, which is usually indicated in the notification, you can easily guess what exactly is in the mail. Envelopes usually weigh up to 20 g.
Abbreviation options
Letters can be sent not only by Chinese online stores, but also by Russian government agencies. So, if it is reported that a registered letter has arrived from the addressee of MR LC Vnukovo, and next to it there is a DTI mark (this is how an additional technological index is designated), then there is a high chance of receiving:
- fine from the traffic police,
- message from the bailiffs,
- court order or ruling,
- requirement to pay taxes from the Federal Tax Service;
- letter from the Pension Fund.
In addition, messages from banks, various commercial companies and non-profit associations that have a large correspondence turnover can be sent through the logistics center.
Sometimes people receive a notification with similar content: “102981 MR LC Vnukovo workshop processing internal post office.” This is a division of the Moscow postal service, which is subordinate to the Vnukovo logistics complex. Internal shipments are processed there. Let's say a parcel with damaged packaging was discovered, it is repacked and sent further, putting a similar mark.
MR LC Vnukovo workshop-1: where is it located?
The logistics center is located near the village of Sharapovo, along Borovskoye Highway. It is marked on public maps. However, visitors are not accepted there. This is an impressive automated complex. Up to 300,000 pieces of various correspondence are processed per day. The center houses not only sorting workshops equipped with conveyor belts, but also customs.
The work is not fully automated; the complex is staffed by real personnel. People are involved in the distribution of shipments after sorting activities, checking the integrity of the packaging, etc.
The logistics center has its own indexes: 102976, 102976 and several more, you can call there toll-free hotline mail. Phone number - 8-800-200-58-88.
Why is correspondence often delayed?
Users are often interested in the question: if the line “MR LC Vnukovo workshop-1: released by customs” appears in the shipment tracking, how long will it take to receive the coveted parcel at the OPS?
It is noted that the period of stay in the LC can range from 12 hours to 14 days. This depends on a number of factors:
- workload;
- occurrence of various malfunctions;
- large “seasonal” influx (during the holidays, after Black Fridays).
How to track a shipment or identify the sender?
Citizens are usually wary when they receive a notice with strange letters instead of an address. Especially if, for example, a letter arrived addressed to a child. You can easily identify the addressee using the internal verification service available on the official website pochta.ru:
- you need to enter the numbers specified in the notification into the search line;
- this is a unique numeric identifier code consisting of 14 characters;
- Based on the results, the search will display the name of the sender, as well as the points that the parcel is passing through or has already left.
Naturally, data does not enter the system instantly, so you cannot always count on real-time mode. Although, in general, they are quite accurate.
When the sender and recipient agree to forward the data, the data is usually unique code transferred to the one who is waiting to receive. Using the identifier, it is easy to track the movement of your order.
Receipt rules
They are standard, the same rules apply as during normal interaction with security guards:
you must visit the department indicated in the notice during business hours;
Either the recipient himself or a representative with a power of attorney must appear for registered mail;
- present your passport;
- sign for delivery.
It is impossible to find out about the contents of the envelope until it is opened. Therefore, when a person does not suspect who could send him a valuable cargo, it is better to refrain from receiving cash on delivery.
The indication of the geographical directory of Vnukovo does not determine that the message is sent from the Moscow region. With equal probability, residents of St. Petersburg, Voronezh, and other regions of the Russian Federation can receive such correspondence.
Relatively recently, mail played a vital role in the life of every person. The only way to communicate between cities was by sending a letter or telegram. Moreover, to keep abreast of events, people subscribed to newspapers. With development cellular communications and the Internet, for a short period it seemed that mail was completely outdated. But there were parcels and registered letters. And here the development of online stores has opened new page V
Today, most people prefer to shop online. Parcels are delivered by Russian Post. All of them pass through a special distribution center. For international postal items There is a sorting center in Sharapovo. Where is it, we will talk to you today.
"Post office"
Each region has a branch that is responsible for delivering correspondence in its area. All branches are divided into 10 macro-regions, each of which has one common center where all parcels arrive for further distribution. There are two branches in Moscow, which are united into one macro-region.
But that is not all. The Vnukovo logistics center is located on the territory of the region, which processes shipments not only within the country, but also international parcels.
What's going on here
Let us repeat once again where it is: the sorting center in Sharapovo is located not far from Podolsk. Life is in full swing here around the clock: huge machines flash with red lights, conveyors hum. As a result, all parcels and letters are distributed and sent to post offices in six regions of Russia.
A person may not even know where it is. The sorting center in Sharapovo operates as follows. Let's say a person sent a letter to Vladivostok. It will go first to the Podolsk ASC, then to the regional branch.
Let's take a look inside
Residents of the area know exactly where it is. The sorting center in Sharapovo is a place of work for many. Here, 350 people work per shift, and a total of 1,650 people are employed. It sorts ordinary and registered letters, as well as parcels. After that, they are sent to regional post offices, where they are received by their final recipients.
For you, it all ends when you drop the letter in Mailbox. But the work of the postal service is just beginning. It arrives at the distribution center, receives a dispatch date, and the mail containers go to the regional sorting center.
Bandwidth
The majority of shipments at the processing center are corporate correspondence. This number also includes notifications from government agencies, for example, fines from the traffic police. But the functional tasks do not end there; parcels and packages are also processed here.
You can see where the sorting center in Sharapovo is located on the map above. The sorting speed here is maximum - only 21 hours. This is how much time passes between the entry and exit of correspondence. About 3 million letters and parcels pass through the center every day. In spring, the influx increases greatly, because government agencies send holiday notifications. December is not far behind - the season of congratulations.
Modernization of work
The sorting center in Sharapovo underwent improvements two years ago. First of all, the task was to simplify and speed up the processing of correspondence. This was done thanks to automation and competent logistics:
- Now all parcels are sorted using special equipment. Today you can see on every letter or parcel the imprint “Left from the sorting center in Sharapovo”, the date and time. Previously, parcels could not leave the center for several days. In order for these changes to start working, a large-scale reorganization and optimization of all business processes was carried out.
- The second point is logistics. The routes were revised and unnecessary points were removed. For example, a person in Omsk sent a letter to an addressee in his city. It goes to the Moscow sorting center and then comes back. Local shipments are now processed within the city.
Departments that are subordinate to
Address of the sorting center in Sharapovo: 102975, Moscow, Sharapovo. That's all the data. In fact, the address is not written down anywhere; all clarifications on this issue come down to the wording “near the village of Sharapovo.” Apparently, this object is simply impossible here. On the other hand, since this does not prevent letters and parcels from freely getting here and going to their addresses, it means that it is really not difficult. The object is subordinate to:
- plot;
- several workshops.
How does sorting work?
A person, or rather an operator, begins work. Its task is to initially scan the barcode. At the same time, in special program information appears about what type of mail was received. The data is uploaded to the official website. Now a client who knows the identification code can find out where his parcel is located.
Exemplary order reigns here, which allows you to avoid mistakes. All containers are distributed among the workshops: written correspondence, parcels and express shipments. To date, the last workshop is only partially automated. The use of manual scanning continues. According to the employees themselves, this is due to the fact that some items have a non-standard shape.
Sorting regular emails
Manual labor is also partially preserved here. Operators put them in boxes so that they lie “facing” each other. After this, the scanner reads the addresses and distributes the letters into the required cells. This happens very quickly. Approximately 12 letters pass in one second. If the address is written down with errors, it will be returned to the operators. They manually enter the index from images of letters. Working here requires good experience and quick response.
What happens to parcels
They are distributed over several stream lines:
- Boxes and packages that are sent abroad.
- Large, heavy and oversized loads.
- Ordinary parcels.
As they follow the belt, parcels automatically fall into compartments that correspond to the post office of the city or region to which they are to be delivered.
In November 2013, the Russian media reported in the background that Russian Post had opened a new logistics center for processing international mail.
The news passed in the background, but even by the New Year 2013/2014 celebration, thanks to this center, it was possible to avoid the previously standard pre-New Year collapse for Russian Post with delays in parcels and mail arriving from abroad.
By the end of 2014, the new logistics center reached full power and now processes up to 300,000 shipments per day!
Now everything you ordered for the New Year will actually be in your hands for the New Year, and not for the new school year)))
I was able to go on a specially organized excursion to this facility and see everything with my own eyes.
Let's get a look!
In the photo below you can see that the Russian Post is not going to stop there, because everything that I have already described is located only in the 1st building!
And there are 6 of them in total! So Russian Post is going to grow and expand even more:
1.
Conducted a tour of the sorting (aka logistics) center Alexey Skatin, Deputy General Director of the Federal State Unitary Enterprise “Russian Post” with his colleagues.
2.
Here he is! :)
3.
The security at the sorting center is adequate!
4.
And, believe me, everyone at the Post Office understands everything. New Year, everyone is waiting for the parcel and quickly.
Therefore... :) we set a reminder:
5.
But we didn’t come here for the Christmas trees.
The fact is that now this center processes about half of the entire Russian volume of international mail. The incoming flow of this mail.
And this was possible only thanks to modern technologies and a high level of automation.
Moreover, this is generally the first such facility in Russia in which customs clearance of international postal items is combined with their automated sorting by delivery directions. But we’ll talk about customs separately.
Take a better look at this giant with sparkling red eyes:
6.
No, this is not an automatic burner of your mail, and not even a system for entangling mail in Russian Post warehouses :) A couple of years ago, Russian Post, including thanks to new personnel (such as Alexey Skatin), abandoned this direction :)))
A couple of years ago, Russian Post set a course for a total change in old processes and installation of new equipment.
For example, in this logistics and sorting center the following were installed:
Multisorter for all types of postal items
-Conveyor systems for transporting bags, parcels and boxes
-Mobile conveyors with retractable sections
-Multi-beam scanners for reading information and devices for sorting items by size
-And others Newest technologies, which allows you to automate and speed up the process of processing shipments as much as possible
Naturally, it’s not 2115 yet, and the process cannot be completed without people:
7.
8.
Here, postal items are scanned to put a mark in the system that they have arrived in Russia and will now be sent for customs clearance.
Yes, the parcel is flying :) More on this later.
9.
A little out of order, but this is how customs unloads and controls the arrival of a certain volume of parcels into Russian territory:
10.
By the way, this bag is from China - mostly I've only seen them.
The flow of shipments from China is very large:
11.
Then the bags are delivered to the managers of incoming bags))) I don't know what these people's positions are called, but they do important work:
They take the parcel out of the bag, point the scanner at the sticker on it, all the information is automatically entered into the computer, they do quick check about whether the information from the sticker was scanned correctly. If everything is fine, then click “OK”, and a mark is placed in the Russian Post tracking that your shipment is now located in Russia.
Your shipment is placed on a belt and goes into the customs scanner.
12.
“How does it leave if nothing leaves?!”, you ask looking at the photo above.
Yes, there are such clusters.
And now, I’ll surprise you, but this is for your own good.
The fact is that 300,000 shipments per day is a very heavy load. And if people start making mistakes, then you will not receive your parcel soon. And what needs to be done to prevent people from making mistakes?
The right thing to do is to comply with working conditions. (not the only condition, of course, but very important)
The rules for work breaks are posted for everyone to see! Depending on the load level, everyone is given a certain number of breaks. And this is being monitored.
Therefore, in the photo you can see that on one side a few parcels have already accumulated. It's really not much, believe me.
Here are the rules. I was especially pleased with the cats showing exercises for the eyes))) If there are cats, then everything will definitely be fine with Russian Post:
13.
As I already wrote, this is the first facility in which customs clearance of international mail is combined with their automated sorting by delivery directions.
For the first time in Russian history, it was possible to unite the Russian Post and the Customs Service under one roof in a single process!
For example, in Japan these are completely different processes located in different places.
14.
Immediately after the mark of arrival in Russia, the mail is sent to the scanner to the customs officers:
15.
If nothing illegal is found there, then your parcel automatically receives a status in the tracking system indicating that the customs check has been passed and the parcel has been sorted.
16.
But in some cases, your parcel will definitely be opened!
For example, this incident happened right during the excursion:
17.
If I remember correctly, only with me a knife passed through the scanner and 2 were already unpacked!
In general, thanks to such verification, several dozen criminal cases were initiated, and some characters were even sent to prison... Such cases. So you shouldn't order any illegal things.
If the parcel is opened, everything becomes more complicated and the parcel will take a long time to arrive. Since in this case, everything needs to be photographed, recorded, etc. In general, in this case, paperwork cannot be avoided, even if everything is legal.
In other cases, all incoming shipments have a sticker on which one half is intended for scanning by the sending side, the second for scanning by the Russian side.
18.
If customs has no questions, they scan the sticker and... voila! Customs cleared :)
Well, maybe there are some other nuances, but overall it’s something like this :)
19.
And immediately after clearing customs, Russian Post employees put the items into trays and send them to a sorting machine:
20.
By the way, all zones in the center are divided by numbers. And each employee works only in his or her area of responsibility:
21.
And taking into account the fact that the customs office is located right there, there is even a fence between the zones!
In the panorama below (*you can click on it and look at it in higher resolution!) you can see these fences.
If any package crosses this fence, without registering at customs, then this is smuggling. And smuggling is punishable in accordance with the criminal code! Roughly speaking, the area behind the fence from the sorting machine is like a conditionally neutral space BEFORE Russia. That is, what is behind the fence is actually already in Russia, but legally not yet.
22.
In the panorama you can also see that parcels are traveling upward along the travelator.
At the top, they fall under the all-seeing eye of a scanner, which reads information from the label on the parcel:
23.
Based on the reading results, the parcel is sent to the conveyor, and the information about the reading results is processed in a computer, which determines where exactly the parcel should be sent down for dispatch.
At the entrance of the parcel to the conveyor there is another scanner, which determines which carriage the scanned parcel landed on:
24.
This magical process happens like this:
www.youtube.com/watch?v=c0EyJeM-KvI
And now, as promised, let’s get back to flying parcels :)
In the photo below, I even photographed this incredible process))) I couldn’t resist.
And, naturally, I asked Alexey Skatin a question about how legal and adequate this is.
It turned out that negotiations were held separately with the Chinese Post and subsequent enormous work was carried out to standardize the packaging of the parcel! That is, each parcel is packaged in such a way that it cannot be damaged. And your parcels remain safe. This applies to all parcels. But only parcels up to a certain weight and without certain markings can fly.
If your parcel is labeled or written “caution”, “glass”, “do not throw”, “handle with care”, etc. then they will only work with it manually! The same applies to parcels with heavy weight.
25.
Despite what is happening in the photo above. I personally observed how the same woman carried some parcels by hand. Even when it was very inconvenient for her due to the crooked cages for the parcels. And then she abandoned the others again.
That is, it really works. After all, for example, there is no point in manually carrying phone cases. But it’s definitely not worth abandoning some heavy items.
Moreover, if employees are found to be violating this rule, they will lose a large part of their remuneration for their work.
By the way, in the photo above and below the so-called "Hospital" for parcels :)
Parcels come here, if for some reason they cannot be processed by the sorting machine, then here they are “treated”, errors on the label are corrected, a new one is printed, glued, and sent to the sorting machine again.
26.
Judging by the photo of “Hospital” above, the rule of rest is strictly observed :) I think this is good. I wouldn’t want mail to be processed by angry, unrested and inattentive people.
Below is a photo of the sorting center plan.
My photo blurred, of course, but the main thing is clear - the Shipping Zone (1) for processing and the Reception Zone (10) (that is, sending further across Russia) of already processed parcels are located on opposite sides of the complex. This ensures the correct step-by-step passage and processing of parcels through this complex. Well, it becomes almost impossible to confuse something.
27.
And this is the central touch monitor for controlling this powerful machine.
The areas where something is going wrong immediately light up in a certain color. Or everything lights up green - this means that everything is fine:
28.
Here you can see how each of the carriages on the conveyor is doing, and which carriage contains what. If a carriage travels over the cargo for too long without sorting it, it is marked with a different color. And in 99% of cases, the machine itself sends parcels that it cannot sort to the “hospital”.
29.
This whole gigantic machine costs about 5,000,000 euros.
And its energy consumption, as they say, is only that of several irons;)
And here, in the photo below, you can see the diagram of the entire machine and influence its performance. For example, speed up the rotation of the conveyor :) Or stop everything.
By the way, this machine uses modern carriages, either magnetic or with magnetic bases of some kind, to help sort mail. Plus, the surface of the carriages is made of such material that trays with parcels do not slip off.
For example, in Germany, wooden carriages are used in sorting centers because... these centers were built there more than 30 years ago!
30.
And on this screen you can see the “pulse” of the sorting machine.
As you can see, there are no failures or failures, there were only a couple of parcels that accidentally landed on 2 carriages at once:
31.
Here they are, parcels, riding at high altitudes, waiting to be sorted:
32.
When they reach the desired slide, the carriage throws them straight to an employee who sorts the items into bags for sending to your home!
33.
There are enough slides for everyone! :)
34.
Some packages even have to wait as long as 15 minutes! :)
For Russian Post, this is a speed close to the speed of light, compared to what it was just 2 years ago:
35.
Now pay attention to how the last stage goes.
Russian Post decided to step over the 30-50 year delay gap and immediately step into the future:
36.
Each employee at the sorting hump has a special scanner with a device attached to his hand and finger:
37.
Each parcel that comes down the slide is scanned and its passage at this stage is noted, after which it is thrown into a bag in a certain direction.
After this, the tracking system will show a status indicating that the parcel has been sent from Moscow to your region:
38.
I even found my home region here :)
39.
After filling the bag, it is placed in a cage and brought to the gate:
40.
41.
After the implementation of this sorting center the number of complaints against Russian Post has decreased by 25%!
The quality assessment according to some international standards before the implementation of this center was equal to, funny to say, 3.5%! Three and a half! :))) And now this figure is 90%!
By the way, the transit time for such a shipment in Moscow was reduced to 3 days. I'll have to check it out in person sometime :)
And below - last photo! Panorama! You can and should click on it to view it in a larger size.
By the way, on the left, under the number nine, and a little to the right, you can see special catching nets for those items that you forgot to put on the tray (they then slide off). Let's look at the latest beauty photo:
42.
By the way, parcels up to 50 kg pass through this center. Heavier items are processed elsewhere.
By the way, in terms of installing equipment in Russia, in a sense, there is a big bonus.
The bonus is that we have nothing! :) This means that we are now installing the newest equipment possible!
Things like this were introduced here:
-Automated sorting of all types of mail
-In-line method of mail processing without warehousing
-Electronic data exchange with postal operators
-Refusal of paper forms and simplification of processing technologies
And by mid-2015, Russian Post plans to transfer such centers to 100% electronic document flow. Including with regard to interaction with the Customs Service. You understand that it is not so easy to come to an agreement with such a government agency as Customs...
But it’s worth noting that what we were shown is only the first milestone, even in this location not far from Vnukovo airport.
By 2022, the mail processing center will be expanded and automated even more. And not only international, but also domestic Russian shipments will be processed here. And then the volume of processed mail will reach almost 22,000,000 (millions!) units per month!
If you have any questions, ask! Employees of the Russian Post promised to answer any of the most tricky and incredible questions regarding this center and the processing of international shipments.
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