The MTS Message service is enabled - what does it mean and how to disable it. How to disable MTS paid services? In what cases does the message “Service is temporarily unavailable” appear?

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personal account at login.mts.ru and see the amount in your account. In the “Details” section you can see what the funds were spent on.

I can’t log into my MTS personal account from the official website. When I try to log in, it says: Your device does not support new version website, download the application. I don’t want to download the application, I’m saving memory. Question: on old version Is there any way to switch? Or, without your application, my personal account will now always be inaccessible? Sincerely, Natalya Anatolyevna.

I can’t log into my MTS personal account

I can’t log into my personal account using my phone number from my computer. and also with MTS-Bonus. I log in with a password, the message “session time has expired” immediately appears, and at this time a message comes to the phone that “You have entered the MTS service.” I changed the password several times, nothing changed.
HOW TO ENTER YOUR PERSONAL ACCOUNT ON YOUR MOBILE PHONE.

You just unsubscribed with your comment! A similar problem when activating a personal account via a computer has existed for about 20 days.

If the previous comment does not solve the problem, then you should contact the company’s specialists for support. Thank you for understanding!

for some reason you won’t be able to log into your personal account. and it’s not possible to get through by phone at all. I just need to turn off the service everywhere like at home. I waited for more than an hour for an operator and never got through.

In addition to a personal account, there is also mobile app MTS. There you can also change everything. And if you can’t get through on 0890, call from a city or other operator at 8*****0 8 250, if that doesn’t work, try +7 (831) 4****90 but not from MTS, since this is the number key clients-))

I’ve been trying to log into my personal account for over an hour now - I’ve tried the above methods, everything is useless. Admins, please figure out what the problems are, is it really necessary to contact the centers with complaints?

I haven't been able to log in for several days now. k. MTS.
A window opens with the message: “The page is not available, the site ihelp.mts.ru did not send the data. But literally, before my comment, by some miracle I managed to get into the letter. j. After that, I started to leave my page and again some kind of devilish thing: like I didn’t send some form and I need to log in somewhere and then get out…. b###yatina.

There is no other explanation for the lack of ability to control the expenditure of one’s own funds (money) through “ Personal Area” as well as regulation of the volume of connected services, such as targeted and dishonest actions on the part of MTS, no!

Probably MTS using its own technical capabilities, deliberately blocks access to its clients to control and regulation mechanisms for a long time!

I tried to log into my personal account, I received an SMS saying I was logged in, but I don’t see anything except my balance! Themselves, they put in some goodies: “Come in and exchange.” and - f#g you! I can’t perform any actions, including logging out of my personal account! The paranoia is starting to progress: why did they call you? What if after such an interesting entry, without the possibility of any of my actions, the attackers are starting something else? But seriously, I don't like this! What a bar###k! After all, this is not the first day you’ve been working, everything should be debugged! You can't eat in a row, you really need such an operator!

My previous comment disappeared... The point: I tried to log into my personal account, I received an SMS that I had entered, but apart from the balance, I don’t see anything and I can’t perform any actions, including logging out correctly. I joked that paranoia was evil and they could take advantage of my strange presence. I rebooted, I try to log in again, but they tell me that the login or password is incorrect! Why the fright? A few minutes ago I logged in with the same data! (even if only through one place)! No, guys, this is no longer a joke! Naf#k-naf#k so s###is!

The page is not available
The site login.mts.ru did not send the data. And this crap has been going on for 3 weeks now. I called both the MTS help desk and Beeline (I have a Beeline USB modem) and got through to everyone, but the problem was not solved. Everything is fine with them, the main thing is that the page loads from TV2, but from the USB modem the Beeline horseradish, there were no such problems before

I can’t log into my personal account on MTS

Experienced subscribers mobile operator MTS knows that problems with access to your personal account on the website can arise suddenly.

Your personal account is a clearly thought-out self-service system with impressive functionality. Change TP ( tariff plan), disable paid options, control expenses by day - all this is possible thanks to your personal account.

The operator does not charge any money for staying in the system - everything is absolutely free. To enter the office we only need two things: a login (directly the subscriber’s phone number) and a password issued by the network itself after filling in some data.

Further actions will be limited to the fact that you will have to print the phone numbers and enter the security code. It should take no more than a minute for the phone to receive the required SMS. How it works.

Many MTS subscribers are interested in the question:“Why am I being denied access when I’m doing everything right”? The reasons are quite a broad topic and could be anything from incorrectly entering the password into your MTS personal account, and ending with system failures, which happens extremely rarely.

To make life easier, there is a function for linking your personal account to one of your existing social network accounts (VK, Odnoklassniki and others). Account linking social network is done by clicking the button used to go to the site.

After entering the line with the password and number, the binding will be considered successful. But here a parallel obligation arises - do not forget the password to log into the social network, because in this case the person will not be able to log in anywhere.

If access to the site is denied (if passwords are entered correctly), the situation is explained by technical work on the operator’s website. You should not write complaints or call the service, since the site needs maintenance.

After numerous attempts it says that you entered the wrong password into your MTS personal account? Perhaps you really forgot it, because the robot is not mistaken in this regard.

Try changing the numbers to others and try logging into your account based on the new data. If the problem does not go away on its own, then specialists who can be contacted by phone will come to your aid. MTS employees will check the relevance of the data and give the reason for denying access to the account.

The fact is that the entered data on the smartphone is saved by the system, and there is no need to constantly log into your account through authorization. Of course, the functionality of the application is not the same as its original (website), but here you can perform many operations.

  1. find out the balance of package charges according to the tariff
  2. change your current tariff plan to a new one
  3. get acquainted with the services connected at the moment
  4. contact with the help desk, account replenishment and others.

Can’t log into your “My MTS” personal account: what to do

For half a decade, subscribers cellular network MTS has the opportunity to use such a wonderful service as the “My MTS” personal account. It makes it possible to check, top up your account, monitor and manage your personal account, as well as perform many other operations from your home computer. Of course, this is a step into the future, modern technology in its present manifestation.

But despite all this, sometimes some problems with the service may arise. Often the average user is not ready to fix them himself and needs help. We dare to guess that if you read this article, you might encounter some problems. And we want to provide possible solutions to popular difficulties.

One of the most common troubles is the inability to authenticate to the MTS system. This problem is popular for residents of Yanao, Khakassia, the Urals, Krasnodar Territory, and many other regions.

Paradoxical as it may seem, or maybe even trivial, if you cannot log in, you must double-check the entered phone number several times. Often it is an input error that is the source of the problem.

Also, pay attention to the input keyboard. Many people enter a number blindly without looking at the screen or keyboard. And this is wrong, since the NUM keys are on computer keyboard are in reverse order of the phone buttons.

Another popular problem is the situation in which the MTS Internet assistant does not connect at all. What we mean is that the site does not load. Yes, subscribers from Vladikavkaz, Tyumen and the Tula region have probably encountered such a problem more than once.

Here the problem is clearly not with you, but with the operator. But when we talk about an operator, we mean the Internet operator that provides you with services to connect to the World Wide Web. Therefore, you need to contact your provider’s support directly and find out why you cannot log into MTS Assistant. Most likely, the problem will be resolved in the near future.

If suddenly the problem is not on the provider’s side, you will need to check the functionality of several third-party sites. If they function correctly, then the problem is on your part. Here's what to try.

  • Clear your browser cache and cookies;
  • If possible, reinstall your browser;
  • Try connecting in a different Internet browser;
  • Try connecting to your personal account from another computer.

It is possible that in this case you may not succeed. Don't be upset, because there is another great way out. The MTS company has its own forum on the Internet, where real experts, moderators and ordinary users who can help you with your question.

In order to maximally organize your precious time and the time of other forum users, we recommend following these instructions for its use.

  1. View current topics and messages, perhaps the question of a similar problem has already been raised recently.
  2. Use the forum search and try to find similar topics and discussions.
  3. If the first two points fail, create own topic and describe your problem as accurately as possible.
  4. Wait for responses from users and moderators to your question. Most likely, the problem will be resolved in the near future, and the MTS personal account will start working.

If you have completed all the steps described above, but are unable to log into the application, contact MTS online support for help.

What is this +7 code, how can I change it, I entered my number in different ways, it says it’s wrong, I can’t log in. The application has crashed.

It worked before. Now you can't login or register.

How to solve all communication issues in the “My MTS” application

The line “Expense control” opens a diagram that clearly shows how much money you spent and on which communication services. Below there is information about which numbers calls were made and SMS sent, and they are indicated in the same way as in your phone book. You can read more about all the cost control options here.

On the main screen of the application there is a button in the form of a wallet that will help you top up your account without commission. Click on it and you will see a screen for selecting a payment method:

On the main screen of the application, click on the current balance and you will be taken to the “Account and Payment” page.

We are looking for the “Connect auto payment” button. If you, as the head of the family, want to monitor the balance of your relatives’ numbers, add information in the “My MTS” application. On the main screen to the left of the balance there is a button “Add a number”; to do this, it will be enough to indicate the number itself and the password from your Personal Account.

Now you can top up your account with bank card when required.

My MTS instead of “MTS Service”

Accordingly, with its help you can change the tariff, connect the service you need, and become familiar with the costs. However, not all the functionality in “My MTS” is complete. For example, in the “Bonuses” section, not all rewards are available.

Let’s say, I didn’t find the option “Zero without limits_bonus” here. However, it is still present in the stationary web interface of MTS Bonus. Keep in mind.

  • Manage your account and tariff plan
  • See the balance and consumption of packages (minutes, SMS, traffic)
  • Order details
  • Connect and disconnect services and options
  • Manage content (subscriptions)
  • Use the MTS Bonus program
  • Use the “Mobile ticket” service (if you have NFC and an appropriate SIM card)
  • Pay the bill
  • And something else.

“My MTS” application

Many MTS subscribers have already managed to evaluate the capabilities of their personal account. Using the self-service system, each subscriber can independently manage mobile services from a computer, laptop or other device with Internet connection. Using your MTS personal account from a phone or tablet is not entirely convenient, which is why a special application “My MTS” was developed, which provides similar capabilities, but is much more convenient.

This is by no means all sections of the application. Click on the one located on the left top corner menu button.

This is not all the features of the application. As part of this review, we will tell you how to download, install and configure the “My MTS” application. We will also look at the capabilities of the application and its characteristic features.

As noted earlier, the functionality of the application is practically in no way inferior to the usual personal account.

Articles and Lifehacks

Many people want to know when they hear “MTS subscriber is temporarily unavailable,” what this phrase means. Most often, these words mean that the subscriber's mobile device is turned off and cannot receive incoming calls.

Why is this happening? And how can you improve the situation if, for example, you are waiting for an important call, but the communication signal leaves much to be desired?

The subscriber is unavailable due to station overload

  • The unavailability of the MTS number may be caused by the heavy load on the base station. For example, during mass celebrations everyone calls each other, communication lines are overloaded, and some subscribers may become out of reach.
  • A similar situation can be observed in a traffic jam in some million-plus city. There may be two reasons for this: line overload and interference with a good signal level caused by a large crowd of cars.
  • As soon as the traffic jam clears, the phone will again begin to receive a good signal, and the owners of MTS numbers will again be available for calls.

The subscriber is unavailable because the phone is frozen


This phrase can be heard due to problems with the mobile device.

This often happens while using an application. If your device is low on free memory and you have installed another third party program, then some processes on your phone may freeze.

To get back into the network access zone, you just need to reboot the working device, and the problem will be solved automatically.

The subscriber is unavailable due to Internet access

Those MTS subscribers who actively use mobile phone to exit to Global network, risk being unavailable for incoming calls for some time.

But this is a one-time phenomenon, so if you once again dial a number that you couldn’t get through to because of using the Internet, then next time the connection will definitely happen.

This problem occurs not only with MTS, but also with other cellular operators.

In addition to basic communication services, telecommunications operators are launching many additional options and functions for mass use. Many existing subscribers are faced with the question: “MTS message service is enabled: what does this mean?” This function is a pop-up message with certain text information. In this material we will look at:

  • detailed description of the service;
  • Features offered and cost of service;
  • recommendations for effective use;
  • methods for activating and deactivating the service.

“MTS message service enabled” is effective method presentation and distribution of new services and additional options of the telecommunications operator. The system can send free SMS messages, or display interactive dialog boxes on modern Android or iOS devices.

The advantages of the project are as follows:

  1. the ability to activate your favorite function in just a few clicks;
  2. notification of ongoing promotions and company innovations.

The project operates stably on both outdated and modern devices. Its implementation is carried out through the “SIM program” function, which has become widespread throughout the world. However, despite a number of advantages, there were also dissatisfied customers. A detailed consideration of this issue will allow us to form a final picture of the functioning of the service and its further use.

MTS message service: paid or free

Having considered what it is and what functionality the service provides, the second most popular question among users of the MTS-message service is under what conditions access to the project is provided. Since the service is recommended for use by the operator, its service does not contribute to additional debiting of funds from the personal account balance. But this is only for the process of receiving information messages.

Working with the project itself has a number of pitfalls, which have led to the publication of controversial reviews from existing clients. Among the negative qualities it is worth noting:

  • activation of the proposed option is carried out in just a few clicks and may be accompanied by additional debiting of funds;
  • Some plug-in features do not send a corresponding SMS alert, making it necessary to self-control additional subscriptions;
  • The notification window pop-up mechanism is quite unpredictable, which means there is a risk of involuntary activation of some services.

Thus, working with the service should be done as carefully as possible, which will guarantee cost savings.

How does the connection happen?

If you receive an alert with the text “MTS message service enabled,” it means the service has been added to your phone number. This method is relevant mainly for old numbers that have not previously used subscriptions to similar services. All new packages for subscribers have a built-in subscription, which makes the service available for use immediately after installing a SIM card.

If you have already deactivated the service, you can reconnect it using:

  1. sending the corresponding USSD request to the operator’s service number;
  2. using the user control panel;
  3. Direct contact to qualified technical service personnel.

The MTS Message service is enabled - what to do?

If you receive a corresponding notification, restart your phone. After resynchronization, you can use the full functionality of the service. For maximum benefit and effectiveness it is recommended:

  • carefully study the information about the services offered. Many services allow you to get a significant discount on basic communication tariffs;
  • pay attention to reading news information;
  • Periodically check the list of activated options. If some functions were connected accidentally, this will negatively affect the final balance of your personal account.

How to disable “MTS message service enabled”

If you do not want to use the service and do not need information about additional services, it is recommended to disable your subscription. If you have a SIM card of an outdated format, or a simple mobile phone, sending a simple USSD request *111*1212*2# will help solve the problem.

On Android

The process for Android device owners is slightly different:

  1. Go to the phone menu;
  2. Find the item “MTS Services”;
  3. Click on the “Notifications” button;
  4. Select "Disable" and confirm your actions.

On iOS

Owners of Apple devices should follow this procedure:

  • Menu "Settings";
  • Select “Phone”;
  • Go to the “SIM programs” section;
  • Find the required service and deactivate it.

If everything is done correctly, in all of the above cases you will receive a corresponding notification.

The MTS operator has released a new mobile application for self-service of its subscribers called “My MTS”. The old one - “MTS Service” is still alive and available for installation, but its service will be discontinued as of January 18, 2016.

"My MTS":

Let me remind you, this program available for various mobile devices- based on Android, iOS and Windows Phone. With its help you can:

  • Manage your account and tariff plan
  • See the balance and consumption of packages (minutes, SMS, traffic)
  • Order details
  • Connect and disconnect services and options
  • Manage content (subscriptions)
  • Use the MTS Bonus program
  • Use the “Mobile Ticket” service (if you have NFC and an appropriate SIM card)
  • Pay the bill
  • And something else.

The application is, of course, free. I personally recommend it to all MTS subscribers - it’s really very convenient and clear. The need to bother the CC with calls will decrease significantly. A sort of Personal Account (Internet Assistant) right in your mobile phone. The only pity is that for a number of functions the application redirects us to the operator’s website in the device’s browser, rather than performing them in its own interface.

Actually, the main advantage of the My MTS application is viewing the consumption of minutes, SMS messages and Internet traffic. Their statistics are visible immediately after it is opened. To update data, just swipe your finger from top to bottom (like in a mobile browser).

I personally rarely used the remaining functions in it (previously in MTS Service). Is it possible to pay your account with a card without getting up from the couch? However, everyone has their own needs and concepts of convenience. Full list The program's capabilities can be seen from the screenshot:

Accordingly, with its help you can change the tariff, connect the service you need, and become familiar with the costs.

However, not all functionality in “My MTS” is complete. For example, not all rewards are available in the “Bonuses” section. For example, I didn’t find the “Zero without borders_bonus” option here. However, it is still present in the MTS Bonus stationary web interface. Keep in mind.

"My MTS" vs. "MTS Service": differences

Actually, the only significant difference I noticed between the old and new application is entering the security code (PIN - 3 attempts) when starting “My MTS”. Otherwise, everything is the same as in MTS Service. Minimal design differences (see first 2 screenshots above and find 10 differences).

True, after installing “My MTS”, unlike “MTS Service”, I was able to log in to it yesterday only on the 4th attempt: “The service is temporarily unavailable. Please try to log in later." In the spirit of MTS.

Question: why was it then necessary to create a new application, instead of a banal update of the old one? The ways of MTS are mysterious. They know better.

However, a minimum of body movements is required from us - just install “My MTS” on your smartphone or tablet and use it to your health.



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