Ukrainian Post is a state postal service that has been operating independently since 1994. For residents of Ukraine, the main advantage of Ukrposhta (UkrPoshta) over private courier services is its extensive network of branches - Ukrposhta (UkrPoshta) will deliver parcels from any online store even to the most remote corners of the country, and the cost of services is much lower than that of its competitors. Today, Ukrainian Post has 12,000 branches both in large cities and in rural areas. The number of employees is also impressive - the company currently employs more than 73,000 people. The postal service keeps up with the times, and now it is possible for Ukrposhta customers to track their parcels by number. Every year, Ukrainian Post delivers more than 15.4 million parcels, most of which are orders from modern online stores.
Ukrposhta (UkrPoshta): track the parcel
Ukrainian Post provides high-quality services in the field of postal transportation; the ability to track a Ukrposhta parcel guarantees that the order will not get lost in transit and will be delivered on time. In order to track the cargo through Ukrposhta, you need to go through a simple registration procedure on the official website. To do this, you will need to come up with a username and password; registration is also possible by synchronizing your account with a page in one of social networks. Ukrposhta parcels are tracked using track numbers. These are special identification numbers, which are combinations of letters and numbers that are assigned to each piece of mail. The track number must be entered into a special window, after which the system will automatically track the Ukrposhta parcel by number. When registering, the user gets access to additional services: now he can track several parcels at once and save all track numbers. This is necessary so that the Ukrposhta (UkrPoshti) parcel can be tracked in just a couple of clicks, without the need to re-enter the track number each time. Can also be customized automatic alerts and learn about changes in order status simply by viewing email. Ukrposhta can track your parcel online at any time convenient for you; after registering the track number on the website, the system monitors movements postal items around the clock. You can now track Ukrposhta parcels from your smartphone - convenient mobile version The site makes it possible to track your Ukrposhta parcel, even if you are on a business trip or vacation and do not have constant access to a PC. The convenient and accessible service of Ukrposhta can track a parcel using the invoice number in just a few seconds, and the process does not require any effort from you.
Always in touch
Ukrposhta allows you to track your parcel using the latest website with a user-friendly interface and the ability to receive information in Ukrainian, English and Russian. For Ukrposhta, track tracking is a standard procedure used to ensure the security of postal items. This is especially important for those who shop online different countries, since it is the Ukrposhta system that makes parcel tracking as convenient as possible for customers. If you have any questions or problems with Ukrposhta and parcel tracking, you can always contact a specialist on the website or by calling the hotline. Tracking a Ukrposhta parcel by parcel number is now available to everyone! You no longer need to worry about the safety of the postal item and be in the dark about its location - with Ukrposhta the parcel will be delivered on time, and the track can always be tracked.
This site was created to facilitate the process of ordering parcels - with its help you can easily track the location of your parcel. Everything is very simple - you just need to know the track number of the sent parcel and enter it in a special field - and you will instantly receive a response to your request indicating the most current data about your shipment at the current moment.
A few words about us
Our website is an independent and independent resource that provides online tracking services for Russian Post parcels.
Data on the location of the parcel is always up to date, since all tracking results are based on official data provided by the carrier itself.Important!
We are NOT employees of the Post Office, we are an independent tracking resource and we DO NOT have any influence over the Post Office employees and/or the delivery process and speed. Therefore, please be understanding - we are NOT able to solve all the difficulties that arose during shipment - we can only give advice on what to do in a given situation.
We wish you fast deliveries! :)
FAQ (frequently asked questions)
To facilitate interaction with the site, we have compiled a brief summary of the responses of the carrier - Ukrainian Post:
- exit from the postal code... outside Ukraine
the parcel has left the sending country (Ukraine). Further tracking will be available after import on the receiving country's website.
- handed over to the addressee (possessor) especially
your package has been successfully delivered to the recipient.
- is in the process of acquisition
your departure to this moment passed sorting in one branch of Ukrposhta and was sent further to its destination. We recommend tracking your parcel every 2-3 days - its status will change as it arrives at a new post office.
- mailing number... sent... by postal contact... with index... Reason: sent.
Initially, due to the fault of postal workers, after sorting, the parcel was sent to the wrong department. However, the error has already been noticed and corrected, the parcel has now been redirected to the correct address, and should be delivered soon.
- delivery... transferred... by postal letter... not delivered at the moment
— the parcel has arrived at the delivery location and is available for collection. The recipient can contact the specified office with a passport and ask for the parcel to be issued.
- information about the dispatch number... at this hour of the day, because it is not registered in the system
Several options are possible:
1. The parcel number was entered incorrectly or with errors. We recommend that you carefully check the entered number and try to track it again.
2. For parcels sent within Ukraine - your parcel was sent less than 2 days ago. On average, postal items are registered within 2-3 days after dispatch, so we recommend tracking your parcel a little later.
3. For international parcels traveling to Ukraine - your parcel either has not yet arrived in Ukraine or has not passed customs inspection, so the carrier does not have any data about it. Before importing to Ukraine, we recommend tracking the parcel on the website of the sending country. Upon arrival in the destination country, it will become available for tracking by Ukrposhta.
In case when tracking you received a response not listed above
Contact our technical support, and specialists will help you resolve the situation.
Coming soon in Russian! We have planned work on translating shipment statuses when tracking Ukrainian mail into Russian. Unfortunately, due to the large volume of other important work, we are not able to implement them in the near future, BUT - these works will definitely be completed.
RA4********SI received in 16 days
The parcel was tracked all the time. It was packaged very well, especially fragile items. The only thing that let us down was the timing - they promised from 7 to 14 days, but 16 passed. But overall, Ukrposhta made me very happy.
LL5********CN received in 18 days
Everything arrived as it should, tracking of the parcel was regular and accurate, the product was in order, the packaging was a little wrinkled!
RC0********UA received in 9 days
I sincerely thank the employees of Ukrposhta and Rosposhta for the professional and well-coordinated work in delivering registered letters. Ordered letter arrived in the shortest possible time safe and sound!
The track was tracked. I paid for the parcel on July 2, received it on July 12 in Nikopol (Dnepropetrovsk region) at the Ukrainian Post office. The product was well packaged, the original box was wrapped in film without damage, the smartphone arrived intact - the seller received five stars for speed and high professional qualities! A pin for removing the container with SIM cards and SD were hidden in a silicone case, I found it from the photo of one of the reviews.
RB7********SG received in 11 days
The track was tracked. I paid for the order on July 2, received the parcel on July 12 in Nikopol (Dnepropetrovsk region) at the Ukrainian Post office. The product was well packaged, the original box was wrapped in film without damage, the smartphone arrived intact - the seller received five stars for speed and high professional qualities! The pin for removing the container with SIM and SD cards was hidden in the cardboard case of the silicone case, I found it from the photo of one of the reviews.
LL5********CN received in 14 days
Order No.: 103376892483423. Order time: 04:21 Jun. 28 2019. I received the parcel on July 15 at the Nikopol branch of the Ukrainian Post. The knife set is very good quality When I washed the new knives, I knew they were sharp, but I cut my finger twice. The product is packaged very well, not damaged - I give the seller Ally Cn five stars!
RA4********IL received in 12 days
I sent a registered letter on July 2, 2019. Received July 13, 2019 In original packaging, no damage. Thank you for Good work! I tracked the letter after 5 days on the computer. I enjoyed it. Keep it up!
RP6********CN received in 11 days
The parcel arrived by Ukrposhta in the Nikolaev region, was picked up at Ukrposhta. Was constantly monitored. Super delivery!
CD7********NO received in 20 days
The parcel arrived, but apparently due to the fact that it was under control over the Internet, they decided to open it and check it. Next time I will write a list of things. But it’s still nice when you know where the package is
LL4********CN received in 15 days
Order No.: 103529190513423. Order time: 11:39 Jun. 24 2019. The seller sent the goods quickly, the track was tracked well along the entire route. I received the parcel on July 10 at the Nikopol branch of the Ukrainian Post (Dnipropetrovsk region). The product was well packaged and arrived intact - five stars to the seller LEON LI!*
I thank the “Where is the Parcel” service, thanks to which I tracked the status of the parcel and its arrival at the destination. Thank you:)
LO0********CN received in 10 days
It was delivered quickly, in China it hung around the sorting centers for a bit, then it flew to Ukraine, and then everything was quickly processed and delivered to the Ukrposhta branch. Everything is intact and without damage.
The parcel took 12 days. It came well packaged and was tracked even throughout Ukraine, right up to the post office near the house. I was completely satisfied with everything.
LL4********CN not received in 10 days
The seller gave the same track to many buyers. In other words, he withdrew money from several people and delivered it to only one, but not to me
RB7********SG received in 26 days
After 9 days the parcel was in Kyiv at customs. The rest of the time, customs officers were struggling to clear customs after July 1, at the new tariffs. They charged me 20 euros. And it's unpleasant.
The seller sent the parcel quickly, packed it very well, the parcel arrived without damage. I indicated the correct price on the parcel label - five stars from me. Global version, the box is sealed in factory film. The update arrived immediately. The phone is worth the money!
I've been using this resource for a long time. I'm very pleased with the work. Parcel tracking is excellent. Very satisfied. Thank you everyone. I recommend
RB0********UA received in 46 days
The Ukrainian postal service is good. The package I received in 46 days is completely and only MY problem. I was on vacation and Canada Post was looking for me all this time. They sent 3 notifications and only now they found me. I received the package in EXCELLENT condition.
LL4********CN received in 14 days
It arrived quite quickly, and Ukrposhta did not keep the parcel in Kyiv for a long time, as happens with other parcels. After all, epacket is their branded delivery from China, so it comes out faster.
RB7********SG received in 14 days
Order No.: 103357832080841. Order time: 10:17 Jun. 20 2019. The track was tracked. I received the parcel on July 3 in Nikopol (Dnipropetrovsk region) at the Ukrainian Post office. The product was well packaged, the original box was wrapped in film without damage, the smartphone arrived intact - the seller Jack Ma received five stars for speed and high professional qualities, he correctly indicated the cost of the parcel on the label!
RZ4********GB received in 5 days
The parcel from the UK to Ukraine arrived in 5 working days (Royal Mail-Ukrposhta)!!! We were pleasantly surprised by the speed of delivery. On the “where is the package” service, the track was well tracked, and notifications about changes in status were regularly received. Packaging without damage. The cargo has been received in full.
RL0********HK received in 85 days
Good day to all! The parcel took more than two months to Vinnitsa (Ukraine), almost three. Delivery was carried out by Hong Kong Post and Ukrposhta. The parcel was tracked only at the beginning and at the end - while it was on land, as soon as it got into the container and at sea - it became impossible to track - what I mean is that if someone has such a shipment by Hong Kong Post, do not panic.
RB0********UA received in 16 days
Hello! I ordered a parcel from Ukraine to the Kyrgyz Republic using the Ukrainian Post service. The order arrived in just over 2 weeks. I'm very pleased. Everything is safe and sound. Thank you very much.
LL4********CN received in 13 days
ordered search magnet. Packed in a thick foam box. The box was dented a little, but for a piece of iron this is not critical. Delivered quickly
050********16 received in 14 days
The goods arrived in two weeks. A week to Ukraine and a week to UkrPost. Everything is fine, the track was tracked. Respect to the carrier.
RP6********CN received in 13 days
The item was damaged. I had to spend time getting a Certificate of Damage to the Goods from Ukrposhta, then return the money through a dispute
LL4********CN received in 9 days
The parcel arrived in 9!! days. This is so far the fastest delivery I've ever ordered. Good quality product, well done seller! And of course the post office is great too! Thank you all very much!
RM2********CN received in 15 days
Received July 1st. I ordered 3 units of products, received only 2 units, how to answer this question? Ilchenko Valentin. Ukraine.
CB0********RU received in 9 days
The parcel was delivered to Ukraine promptly in 9 days. The packaging is not damaged, the items are safe. The only thing that upset me was that the porcelain souvenir was chipped.
LM7********CN received in 7 days
Thank you received mega quickly in 6 days! The first package arrived in 6 days, the second from the same seller, I ordered it at the same time in China!
RB5********UA not received in 39 days
The parcel was sent to Germany, in Frankfurt they wrote that it passed control and was sent to the wrong address. The tracking said it was an erroneous delivery. Strange.. As a result, the parcel was returned back with a Züruck sticker. The address and zip code were correct. Signed in German. Today I sent the same parcel again. I'll keep track.
RD4********UA received in 21 days
Delivery time (June 18) was exceeded by a week. 3 days passed from the moment of departure in Ukraine to the “import” status. For another 3 days the parcel rolled around Bryansk. I rode around Vnukovo for 6 days. The remaining time I spent traveling around Moscow, collecting sorting items.
LM7********CN received in 11 days
good, fast delivery. In general, I noticed that LM***CN parcels arrive more quickly than LL***CN
RV9********CN not received in 12 days
The parcel on this track was not received by me, POSSIBLY the Chinese gave the wrong track. If on this site the tracks were TRACKED REGULARLY, I would have started to worry earlier, but I only saw the status - RECEIVED, I checked before that, there was no movement.. not very good tracking on your site..
RB7********SG received in 13 days
Once again, Ukrposhta did not let me down. There was a hitch with the shipment in China. The parcel arrived in 13 days. Ukrposhta rules.
LL4********CN received in 11 days
Once again, Ukrposhta did not disappoint. There was a hitch in China. The parcel arrived in 11 days. Ukrposhta rules.
LL4********CN received in 10 days
The delivery service was super, it arrived very quickly))) was also well tracked) well packaged without damage, it’s a pity that the order was sent defective
LL4********CN received in 12 days
I love it when postal services work like this! 12 days and delivery to Ukraine! Excellent packaging, glass intact. Just great!
To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Calculator" target dates delivery"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.
If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
