Why can’t I pay on Aliexpress? I get an error. Error ISC_RS_5100102051 in Aliexpress - how to fix it. System error and unsuccessful payment when paying for an order

Error when paying on Aleexpress: how, why and what to do?

Failed payment on Aliexpress - try again later: what does it mean?

This means that for some technical reason the payment is Aliexpress failed and the payment operation should be repeated a little later. As a rule, an error code is indicated in the message about a failed payment. The codes are explained in the table below.

Important: Be sure to check your account. Perhaps the transaction Money nevertheless came true, and the specified amount was debited from your account. In this case, the status update will occur a little later without your active participation. Status updates can sometimes take up to 72 hours.

More about paying with bank cards.

Server system error, unsuccessful payment when paying for an order on Aliexpress: reasons

Main error code IPAY_RS_**** when paying for an order on Aliexpress.

System error when paying for purchases with a card on Aliexpress: what to do?

Main error code IPAY_RS_10001_**** when paying by card on Aliexpress.

Video: Error on Aliexpress: System error. Please go to the help page to get more help

For various reasons, various errors may occur when paying for an order on Aliexpress. This page contains the most common errors that occur when paying for an order on Aliexpress. They can appear for various reasons, but each error has its own code, which helps to identify and solve the problem.

So, let’s figure out what error codes on aliexpress mean. Errors when paying for an order have their own code, usually starting with IPAY_RS_10001_ХХХХ, where the last four digits indicate a specific problem.

Errors when paying for an order on Aliexpress

• Error code: IPAY_RS_10001_2906 – Sorry, the payment was not completed. Reason: The system is temporarily unavailable. (Error code: IPAY_RS_10001_2906) .
• Error code: IPAY_RS_10001_2616 – not enough money
• Error code: IPAY_RS_10001_2618 – Sorry, the payment was not completed. Reason: The operation is not authorized by the bank. (Error code: IPAY_RS_10001_2618)
• Error code: PAY_RS_10001_2621 – Payment rejected
• Error code: PAY_RS_10001_2626 – the order amount exceeds the limit/limit. Read more.
• Error code: IPAY_RS_10001_2903 – The order amount exceeds the permissible card payment limit. Solution

Error codes on Aliexpress

We continue to study various errors related to payment for goods.

• Error code: IPAY_RS_10001_3007 – The card number you provided is invalid. (Error Code: IPAY_RS_10001_3007) Suggestion: Please make sure you pay with a valid credit card. If the problem persists, please try again using a different form of payment or contact the bank or agency that issued your card.
• Error code: IPAY_RS_10001_3010 Invalid security code.
• Error code: IPAY_RS_10001_3012 Not enough money (Not enough money)
• Error code: IPAY_RS_10001_3017 The card issuer does not allow this operation
• Error code: IPAY_RS_520000500 Sorry, the payment was not completed. Cause The system is temporarily unavailable. (Error code: IPAY_RS_520000500) Recommendation: Please try paying again. If the problem persists, please contact Alipay customer service.

If recently “error ISC_RS_5100102051” in Aliexpress was almost unknown, now its frequency has increased several times. Aliexpress is beginning to take a more careful approach to accepting and processing payments. Increasing cases of fraud and the uncertain situation in Crimea prompted the establishment of strict limits for all users in the system.

Disabling payment occurs due to its unreliability, even if you have been using the resource for many years. Users will receive notifications like this: "For security reasons this process cannot continue" indicating the error “ISC_RS_5100102051”. Exactly bank cards become objects of suspicion. The system assumes that it can be used by fraudsters for their own selfish purposes. Accurate blocking algorithm No, everything happens selectively, and someone is simply unlucky. Fortunately for most buyers, such errors are temporary nature, allowing you to perform operations as usual after a few days.

How to remove or bypass the “ISC_RS_5100102051” error?

1. It is recommended to first contact support Aliexpress. Let them try to figure out all the subtleties of blocking this card payment Visa/MasterCard. Attach scanned copies of your passport or any personal document confirming your identity. For greater reliability, you can send a photo of your card. If it is personalized, then even better, you can send a scanned copy of the card with your photo.
2. Make payments in other ways, bypassing credit cards. Try using other payment systems, such as Qiwi And WebMoney. Also, don’t forget about SMS and payment via Western Union.
3. Most often the failure occurs in Crimea. There are few options for residents of Crimea. Until recently, Aliexpress did not cooperate with this region if the payer’s address indicated Crimea, and therefore many changed the address to another - the mainland. Now you can officially place an order by indicating Visa/MasterCard, Qiwi (no interest) and Webmoney cards for payment. If you have been tracked, since the mobile application immediately gives out the customer’s coordinates and can block you, it is better to make purchases through a PC. Advanced users are recommended to additionally change their IP. Here is a visual video instruction on how to bypass this payment glitch.

Or if you are doing this for the first time, there is always a chance that a problem will arise when paying for your purchase. There are quite a few reasons why such situations happen. Usually the payment is not accepted by the system due to a system failure that occurs due to overload. Let's discuss what are the main reasons that are an obstacle to making a payment and how to eliminate them.

Why does it give an error when paying by card on Aliexpress?

Errors when paying on Aliexpress

Sometimes, when users try to make a transaction, they do not receive a one-time confirmation code, and then a logical question arises - what to do about it? First, you need to put aside all panic and do the following:

• Open yours Personal Area on a banking website or e-wallet
• Check whether the money has been debited, as sometimes the code simply does not arrive, but the payment is processed
• If the payment did not go through, try repeating the process a little later; perhaps the system is too busy and cannot process the payment
• If you paid several times for one order, the site administration will return your money, but this may take more than one day

Failed payment: reason - Aliexpress system error

Payment by card does not work on Aliexpress

In some cases Aliexpress It turns out that it has nothing to do with it and errors with payment happen due to the fault of the buyers themselves. Here are the most common reasons:

• There are not enough funds on the card. During payment, the password is not received and the order cannot be finalized. Accordingly, in order for the problem to be solved, you need to top up your account with the required amount.
• The bank rejected the payment. Usually this error appears if the card has expired or you wrote something incorrectly. If all the details are filled out correctly, then in this case the reason may already be on the bank’s side. In this case, contact contact center jar.
• The operation is prohibited by the bank. This situation sometimes occurs with cards Visa Electron or Maestro. The bottom line is that banks are trying to protect customers from scammers on the Internet and therefore prohibit online shopping outside Russia. Thus, if you try to pay for an item abroad, the transaction will be automatically blocked. As an option, you simply have the service of paying for purchases via the Internet disabled. In this case, you just need to activate it with the help of bank employees.
• Transaction limit exceeded. Each bank or payment system sets certain limits for transactions. If you have already exceeded the permissible threshold within a day or month, you will not be able to pay for your purchase. To increase the limit you need to contact the bank or use another card.
• Suspicion of fraud. Sometimes banks, instead of limiting amounts, set a limit on the number of transactions performed. If you withdrew money during the day and paid in a store, then your online purchase may be rejected because the number of transactions has reached the maximum number.
• The bank system is overloaded. If on Aliexpress There is a major sale, then there are more customers and, accordingly, orders on the site these days than usual, and therefore the system does not always cope with a huge number of transactions. In this case, you just need to wait a little and try to pay for the order again.
• SMS notification is not connected. As a rule, payments for Aliexpress confirmed by entering a code from an SMS message. Accordingly, if notification from the bank via SMS is not connected, then you will not receive a password. To resolve the problem, activate the appropriate service.
• Wrong payment system selected. Even if you have all indicated the rule, but you made a mistake with the payment system, then Aliexpress will not accept payment.

Aliexpress server or network error when placing and paying for an order

Error when paying on Aliexpress

In some situations, the problem is on the side of the Aliexpress. The system may be temporarily unavailable. There is no need to do anything special in such a situation. You just need to wait a little and make the payment again. If the error does not disappear after some time, contact the site administration.

Another common reason is high system load due to a large number of purchases made at one time. The payment acceptance service may not always work correctly. This error can also be seen during scheduled or technical work. Try making a payment using a different method or restart your browser.

Why there is a payment error on Aliexpress - other reasons

Other reasons for errors when paying on Aliexpress

Some users receive the following message when paying: "It is temporarily impossible to process the order". Usually the error appears in mobile application. To ensure that the order is completed correctly, you can use your computer to complete the operation.

If you saw the inscription "Payment declined for security reasons", then this indicates that the administration Aliexpress thinks you are a fraud. In this case, you can solve the problem as follows:

• Send a letter to the site administration and attach documents to it to prove that you are really the owner of the bank card
• If your card is corporate, then additionally attach a business registration certificate
• You also need an extract of transactions committed in Lately card transactions with at least one transaction made in favor of Aliexpress

Non-standard problems when paying on Aliexpress

Error appears very rarely ERR_EMPTY_RESPONSE. It appears when you log in to Aliexpress at the time of payment. To fix it, clear the cache in your browser and try logging in again.

Also, a payment error may appear when paying for the same order again. The point is that withdrawals and deposits do not occur simultaneously, but Aliexpress It takes time to check the translation. Therefore, you should not rush to pay for your order a second time if you see that the payment has not yet gone through. First of all, check your card balance and wait a bit. In rare cases, the payment may take up to three days to process.

When making a purchase, the user may receive a notification that his account has been blocked and payment has been cancelled. This may happen if you have not confirmed email During registration. Therefore, it is worth looking for a letter in the mail and going through activation.

If you don’t have a letter, then on the error page select "Appeal for account reactivation" and you will receive a new activation link within a few days.