Solving problems with the mouse on a laptop. Wireless mouse does not work: what to do? If the mouse on your laptop is missing

A mouse not working on a laptop is a fairly common problem, the occurrence of which can be influenced by various factors. Today we will try to consider the maximum number of reasons that may affect the performance of a mouse connected to a laptop.

This article will discuss the main reasons for the malfunction of a mouse connected to a laptop, in descending order. Start checking from the very first reason and move further down the list - in the end, one of the methods should still help you.

Reason 1: mouse not working

First of all, you need to make sure that the mouse is fully functional by connecting it to another computer. The fact is that users quite often think that the problem lies in the laptop, although everything is much simpler - the connected mouse does not work.

If you are using a wireless mouse, replace the batteries; If you are using an optical mouse, the optics may have burned out, but the red color still remains on.

Reason 2: USB port not working

The second most common reason is a non-functional USB port. It's easy to find out - connect to another USB port. At the same time, you should make sure that the connection is not made to USB 3.0 (as a rule, it is highlighted in blue), with which some mice may refuse to work correctly.

You can also check the functionality of the USB port with another device connected to the computer using a USB cable.

Reason 3: driver installation failed

A more rare cause of the problem is the incorrect installation of mouse drivers. In this case, we will try to remove the existing drivers and install them again.

To do this, call the menu "Control Panel" , put the parameter in the upper right corner "Small Icons" , and then go to the section "System" .

In the left area of the window, select a section "Device Manager" .

A new window will appear on the screen in which you will need to expand the item "Mice and other pointing devices" . Find an item "HID compliant mouse" , right-click on it and select "Delete" .

Once you've completed removing the drivers, disconnect the mouse from the computer, and then restart the system. After the download is complete, switch the mouse to the computer and wait until the system finishes installing the drivers. Check the functionality of the mouse.

Reason 4: software running on the computer

Some laptop manufacturers install special programs on their devices that limit the operation of the mouse or touchpad if both devices are connected and active. In this case, it’s easy to check - turn off the touchpad and see if the computer mouse works after that.

Typically, you can disable the touchpad using a special keyboard shortcut. Most often this is Fn+F9 . In your case, a different key (or key) may be used, so look carefully at the symbols.

If after this the mouse works successfully, then you need to find a program on your computer from the manufacturer, in which the mouse operation scenarios are configured. In this case, you need to configure it so that the mouse and touchpad continue to work simultaneously.

Reason 5: viral activity

Faced with the fact that the mouse connected to the laptop does not work, you need to suspect viral activity on the computer that is disrupting the normal operation of the operating system.

In this case, you should check your computer for viruses: using the function of your antivirus or a healing utility, for example, Dr.Web CureIt, but it will be better if you use several tools in turn to scan the system.

If viruses were found on your computer as a result of scanning, you should eliminate them and then restart your computer.

It is quite possible that after eliminating the viruses, the problem will not be solved. Here you have two solutions - perform a system restore to the moment when the mouse connected to the computer worked normally, or reinstall Windows.

In the first case, you will need to go to "Control Panel" and by setting the parameter "Small Icons" , select section "Recovery" .

In the next window, open the section "Run System Restore" .

Select a suitable restore point from a time when there were no problems with your computer. The duration of system recovery will depend on the number of changes made since the day the rollback point was created, but immediately be prepared for the fact that you will have to wait a long time. Once the restore is complete, all aspects of the system will be returned to the selected point, with the exception of user files and possibly antivirus settings.

Reason 6: Mouse is disabled in BIOS

In this case, you need to enter the BIOS and check if there is a setting in it that disables the mouse.

Once you enter the BIOS, you will need to find an option whose name is related to the mouse or USB. It may be called USB Mouse Support, Legacy USB Support, USB Mouse Function, USB Legacy Mouse Support etc. You need to make sure that the status is set next to the parameter responsible for mouse activity "Enabled" , which indicates mouse activity at the BIOS level. If you see "Disabled" , you will need to change the status and save the settings.

As a rule, these are the main reasons that can affect the performance of a mouse connected to a laptop.

It is impossible to use a laptop without a mouse or touchpad, so when a problem arises with them, people immediately wonder what to do. The cause of the breakdown may occur due to human fault or due to a software failure. Fortunately, any of them can be eliminated quite easily. It is enough to figure out why the mouse does not work on a laptop and familiarize yourself with the solution to the problem.

Let's look at all the possible causes of a mouse malfunction.

General breakdown

Most often, the mouse on a laptop does not work if the operating system malfunctions. This can happen to anyone, so don't worry. Usually, the problem can be solved by simply restarting the computer. This can be done either by using key combinations on the keyboard, or by holding down the power button on the laptop and turning it on again.
If you still cannot use the mouse, then you need to do the following:
1. Go to “My Computer” - Properties.

2. Select the section Hardware - Device Manager - Mice.

3. If the driver’s operation is disrupted in any way, there will be a yellow rectangle with an exclamation mark.
This problem can be fixed by downloading a new mouse driver from the official website or by installing from media. Now the trouble should be eliminated.

What to do if a wired mouse does not work

Nowadays, fewer and fewer people use a wired mouse, as it is not always convenient and quickly breaks down. However, there are still those who do not want to purchase the wireless version for some reason. They are the ones who may encounter the problem that the mouse has stopped working. It is impossible to immediately answer why this happened. First of all, you need to try connecting the mouse to another computer or laptop. If it works on it, then the problem is in a specific laptop.
What to do in this case:
First of all, you need to try connecting the mouse to a different USB port. This often helps solve the problem.

You also need to reboot the system because it might have crashed unexpectedly.
It is recommended to check the drivers and install new ones if necessary.
You can try to remove the mouse from the system, restart the laptop and connect it again. In this case, the device will be re-recognized.

If the mouse does not work on a laptop or another computer, then it is better to immediately throw it away and buy a new one. It could break due to wiring, a malfunction in the plug, or simply burn out. Trying to solve mechanical problems on your own rarely leads to a positive result, but only wastes time.

By the way, in rare cases, the mouse may not function due to static voltage. To fix this, you need to turn off the laptop and unplug the plug from the outlet, remove the battery, then press the power button and hold for 30 seconds. Now you can return the battery, turn on the device and connect the mouse. It is likely that it will work now.

What to do if your wireless mouse is faulty

A wireless mouse is convenient in all respects, however, problems may arise with it. Most often they are caused by dropping the device, spilling a large amount of liquid on it, and old age.

However, there are reasons beyond a person's control that cause a wireless mouse to not work. These are the ones we will talk about. Wireless mice require batteries, which tend to fail.

They need to be changed in a timely manner for the mouse to function properly. It is quite possible that at the moment they are the problem. Therefore, you should try replacing them and check if the problem goes away.

You can also try to connect the receiver to a different port and check if the mouse is turned on. If it works, but constantly freezes and sometimes stops connecting, then it needs to be rebooted.

If the wireless mouse does not work at all and none of the above methods help, it needs to be replaced. For some reason it completely failed, and trying to figure out what exactly led to the breakdown is a waste of time.

Problems with the touchpad (touchpad)

Some people prefer to use the touchpad built into their laptop. It would seem that no problems should happen to it, but it happens that it doesn’t work or is buggy. The solutions that are recommended to be used if the mouse stops working will not work here. Therefore, you will have to use methods that are applicable in this situation.

When answering the question why the problems occurred, we should mention the quality of the touchpad. It is likely that the laptop manufacturers saved money on it, which is why various glitches occur. If it functioned without failures for a long time, and now for some reason it has started to malfunction, then the problem may primarily lie in the person.

If the cursor disappears from the screen from time to time, this is most often due to contamination of the touch panel. That is why it needs to be wiped regularly with a damp cloth so that it is free from various stains and seals. There may also be a problem if a person works on the touchpad with wet hands.

The problem may also be a driver failure. In this case, you need to download it from the official website and reinstall it. Often this is what helps. Also, the touchpad may not work due to the fact that it was accidentally or intentionally disabled. You should press the corresponding power button, which is located on the keyboard. In extreme cases, a hardware failure may be to blame, and it can only be resolved by taking the device to a service center.

Why a wireless or wired mouse does not work is a pressing question for all laptop owners. All possible solutions are presented in the article. If they didn’t help fix the problem, then it’s better to buy a new mouse than to rack your brains over the problem. It is recommended to buy a high-quality device, not a cheap one, since the service life depends on this. We should not forget that the mouse must be handled with care and not dropped.

Good day everyone... In laptops, the keyboard and touchpad are traditionally used as control hardware components. But control can also be carried out through other tools. From this article you will learn why the mouse on a laptop does not work and what could cause this problem?

There aren't many reasons. Temporary failure in the system, problems with, hardware failures of the USB port, cable and the mouse itself. Changing the configuration with third-party software, infecting the computer with a virus that disrupts the operation of external devices.

All modern laptops are equipped with USB ports to which you can connect various devices. Including mice. By the way, the latter can be wireless, working via Bluetooth or Wi-Fi. Mouse-type manipulators are easy to use.

They do not require additional settings. Windows detects them immediately after automatic installation.However, sometimes users still have to deal with problems with the operation of the manipulator. Of which the most common is the lack of response to mouse movements. Or the inability to identify the device. Let's look at the main reasons in more detail.

Mouse is disabled

If the mouse on your laptop does not work, it may be that it is disabled. Some mouse models have a small lever on the bottom panel that serves to turn the device on and off. Check it, you may have accidentally set the switch to the Off position. At the same time, we recommend checking the condition of the optical sensor to see if it is clogged with debris. It is known that even a hair caught in it can disrupt the operation of the mouse.

System failure

After hardware problems, a failure in the operating system is the most common cause of mouse failure. However, it is not at all necessary that this failure be global. It’s just that at some point your manipulator stops working.

The problem is solved by simply restarting the computer using the touchpad or Win + D and Alt + F4. If the touchpad also does not work, press the button on the keyboard that is responsible for turning it on and off. Combination Fn + F9, Fn + F7 or Fn + F5(it may differ on different laptop models).

Hardware problems

If rebooting does not help and the mouse does not work on the laptop, make sure that the hardware components are working properly. First, try connecting the mouse to a different USB port, or better yet, to a different computer. If there is such a possibility.

If you have a mobile device, connect it via the same USB. Which the mouse was connected to and check if it will work. Also check the integrity of the cable, especially at the connection points with the USB plug and the mouse body.

This is the easiest way to make sure the USB port and the mouse itself are working. You can also open the Device Manager with the command control /name Microsoft Device Manager. Expand the item “Mice and other pointing devices” and see if your mouse is in the list of devices.

If it is missing or has a red icon, it may indicate a hardware problem.

Driver problems

Another source of the problem may be damaged mouse drivers. You can check the status in the same Device Manager, in the paragraph indicated above. A properly functioning device has no warning signs. The General properties tab should say "Device is working normally."

If your mouse or other pointing device is marked with a yellow exclamation mark, this is more likely to indicate a problem with the driver.In this case, you need to go to the device properties.

Switch to the “Drivers” tab and remove the driver by clicking the button of the same name.

After that, restart the laptop and reconnect the mouse. If you have any difficulties uninstalling the driver, use the free Driver Store Explorer utility.Allowing you to remove problematic drivers from the system.

As an additional measure, you can try removing the device itself...

Then update the configuration in Device Manager or restart the computer.

Problems with touchpad and wireless mouse

The above is quite applicable to the touchpad and wireless pointing devices. But there are certain nuances here. If your touchpad does not work and those responsible for turning it on/off. You should install the “native” drivers on the laptop, supplied with the laptop on an optical disc.

Additionally, the touchpad may be disabled in . The corresponding setting is usually located in the “Advanced” section and is called “Internal Pointing Device”.

When a wireless mouse does not work. You should try changing the batteries, checking the quality of the Wi-Fi adapter connection and the operation of the Bluetooth module. If you connect a wireless mouse using this technology.

Conclusion

In most cases, these simple manipulations are sufficient. To restore normal operation of the pointing device. If none of the methods described above helped solve the problem. The smartest thing to do would be to contact a service center for help.

To find out the cause of the problem. As for reinstalling the system as a radical solution, there is no need to rush into this. However, it won’t hurt to boot the laptop from any LiveCD and check the mouse’s operation in the boot environment of another operating system.

When working on a computer or laptop, the main tools are the keyboard and mouse. In laptops, a touchpad can act as a mouse, but the principle of operation is similar to a mouse. And when the instruments fail and refuse to obey, the progress of the work is disrupted. You need to quickly figure out why the mouse or touchpad on your laptop or computer is not working in order to continue working. There are a number of simple breakdowns that you can fix yourself, but in some cases you will have to buy a new assistant.

Why doesn't the mouse work on a laptop?

It is quite easy to determine that the mouse is not working as it should. In this case, the cursor moves chaotically around the screen, does not respond to instructions, or has disappeared altogether. The solution to each of these problems depends on the type of manipulator.

Today laptops are controlled through:

A touchpad is a device built into the laptop body in the form of a black or touch panel.
A wired mouse is an additional accessory that is connected by wires.
A wireless mouse is a modern model of a manipulator that works using two sensors: one in the device itself, and the second in the laptop.

Each type of manipulator has its own problems, so first of all you need to focus on the type of your assistant.

Before you start fixing problems, you need to learn how to interact with a laptop without a mouse. The video below will tell you how to enable keyboard cursor control:

The touchpad on the laptop does not work:

1. The cursor does not respond to movement.

Try pressing the Fn and F7 keys or the button that turns on the panel. Perhaps the device is simply turned off.
If there is also a mouse connected to the laptop, remove it. It may block the sensor.

Did this option not work? Then go to the “Control Panel”, then to the “Device Manager” and check there whether the laptop sees the touchpad.
The sensor can also be disabled in the BIOS. Change the status in it to Enabled for InternalPointingDevice.
If these manipulations are also unsuccessful, then contact the service center, since the reason is technical. At the same time, try to remember if the laptop has been dropped or shaken recently - they could have damaged the mechanism.

2. Chaotic jerking of the cursor across the screen.

There are two solutions to this problem:

Turn off the laptop and wipe the touchpad with a sponge or damp cloth. Often, traces of food or cream from your hands disrupt the delicate operation of the sensor, which leads to the cursor wandering.
If things don't get better, increase the sensitivity of the touchpad. To do this, open the “Mouse” section in the “Control Panel”, and in it – “Settings” and select the desired level.

3. It happens that the sensor itself works well, but the scroll bar or scroll bar fails.

The native driver, which must be downloaded from the manufacturer’s website, will help fix this problem.

What to do if it stops working
wired mouse on laptop

Such devices are used less and less, because users prefer wireless mice.

To check its functionality, first try connecting the mouse to another device. If it doesn’t work, then there is a problem with the accessory itself, and it’s easier to buy a new device than to repair a broken one.
But when it works when in contact with another computer, we look for the reason in the laptop.

Sometimes the wired mouse robot malfunctions:

The wheel or buttons do not work. Debris may have entered the device or components may have failed. In this case, it is easier to replace the mouse.
When the mouse does not work, but lights up, connect it to the laptop via another port.
If the port is working, but the cursor is still motionless, open the “Control Panel” and remove the mouse in the “Device Manager”. Upon subsequent connection, the laptop itself will provide contact with the manipulator.

After any troubleshooting steps, reboot the system, otherwise the changes may not take effect.

As you can see, there are not many reasons why a wired mouse on a laptop does not work, but the situation with its modern analogue is much more complicated.

Why doesn't the wireless mouse work on a laptop?

This device is becoming more popular every day. It provides greater mobility to its owner and does not clog the work surface with wires. How to fix it in case of a problem?

Check if the mouse is turned on. At the bottom of the device there is a special button/lever that should be switched to the “On” mode.
Perhaps the mouse is too far from the laptop and the signal is not reaching. Move it closer and, if possible, remove all objects between them.
Replace the batteries in the mouse. Often the charge indicator indicates a certain reserve, but in reality it is no longer enough for the device’s capacity.
Change the sensor port on your laptop.
Sometimes contact between the sensor itself and the mouse is lost. In such cases, hold down the button on the sensor, and when it blinks, click the button on the bottom of the mouse that will stop the blinking.
A software failure can also disrupt the operation of the manipulator. To restore the settings, remove the mouse using the Control Panel, and then restart the laptop.

If nothing helps, the functionality of the device is not restored, then all that remains is to simply replace it.

As in the case of a touchpad, a wireless mouse also periodically experiences chaotic flickering across the screen or freezing. An incorrect surface under the manipulator leads to such consequences. Wireless mice don't like:

glass planes;
translucent and transparent coatings;
corrugated and uneven surfaces.

In this case, a regular mouse pad will help out.

If the touch mouse does not work, clean the lenses on the bottom of the mouse. Stains on this sensitive surface may interfere with the operation of the device.

One problem common to both wired and wireless devices is the buildup of static charge.
To get rid of it:

Turn off your laptop.
Turn off the power to the device, and then remove the battery.
Press the power button on the laptop and hold it for 30 seconds.
Then return the battery to its place and turn on the power supply.
Start the system and check if the mouse is working again.

Now you know all the most common reasons why a mouse on a laptop may not work and how to deal with it. Most often, only a few actions are required to resume the operation of the manipulator, so there is every chance to quickly return to work without wasting time and nerves.

If you are faced with a problem where the mouse on your laptop does not work, do not despair, because often the problem is not difficult to fix and you can do it yourself.

Many users, when problems arise with a computer mouse, prefer to contact workshops, and most often, due to the relatively low cost of budget models, they simply buy a new one.

Don’t rush to go to the store, take a little time, and we’ll tell you what to do if the mouse on your laptop doesn’t work.

There are not many reasons why a computer mouse does not work, but initially you need to decide on the initial data:

what type of control is used (mechanical, optical)?

Connection method to laptop (wired, wireless)?

What interface does it use to connect to the computer (PS/2, USB)?

What to do if a wired mouse does not work?

However, the thing to keep in mind here is that a USB mouse, unlike a PS/2 mouse, is a plug-and-play device. What does it mean?

Based on the main concept of Plug-and-Play devices, they do not require additional configuration/

The operating system automatically, on the fly, recognizes objects and makes changes to the overall configuration.

Thus, in the case of a USB connector, configuration changes will be made automatically without the need to restart the laptop, and in the case of a PS/2 connector, a reboot is not necessary.

If all else fails, try rebooting regardless of the interface you are using.

In some cases, this method is effective and efficient.

Also try removing the USB mouse, rebooting the laptop, entering your username and password to enter the operating system, and only after loading, insert it into one of the USB interfaces.

Next, you should try changing the connection interface on the laptop; perhaps one of them is not working correctly (“burned out” or frozen), this is a fairly common reason, perhaps the most common among the rest.

The ideal option would be when you have the opportunity to replace the mouse with the same one, in whose performance you are 100% sure.

In this case, the working model should be inserted into the slot in which the current one is installed.

Remember the difference in interfaces described above and if you install a device with a PS/2 interface, do not forget to restart the laptop.

It's also a good idea to test your mouse to see if it works on another computer, not necessarily a laptop.

Everything is simple here, if you inserted a working device into the laptop and it does not work, the problem is definitely in the laptop.

If your mouse does not work with a laptop, but works on another computer, the problem is again with the laptop.

In some cases, the mouse may not work correctly, which manifests itself as slow cursor movement or periodic lack of communication with the mouse.

Static voltage as one of the reasons for a non-working mouse

In some cases, the device may not work as a result of static charge accumulation. Also, quite often, USB interfaces burn out for this reason.

Note that this problem is typical for both wired and wireless mice. The solution to this problem is to remove the existing static voltage.

To do this, follow the steps below:

Turn off your laptop.

Press and hold the laptop's power button for at least 30 seconds.

Install the battery.

Turn on the power of the laptop by connecting to an electrical outlet.

Turn on the laptop, go into the operating system and check the functionality of the mouse.

What to do if your wireless mouse doesn't work?

The first and most common reason why a wireless mouse refuses to work is dead batteries. .

To test this thesis, insert other working batteries into the wireless mouse.

Please note that the batteries may not be completely discharged and may even work in other devices (such as the remote control), but the mouse will not work.

In some cases, wireless mice may freeze.

In order to get it out of this state, use the special mouse on/off button - turn off the mouse and turn it on again after a few seconds.

As a rule, this button is located under the mouse, in some cases it is represented not by a button, but by a lever.

One of the problems may be the lack of a signal from the transmitter installed in the computer’s USB port.

Try pulling out and inserting the transmitter, you can also change the location of the transmitter by installing it in another USB interface of the laptop.