In this tutorial you will learn how find out why a product is not displayed on the Magento website.

When working with a Magento online store, you may encounter that products will not be displayed on the site. For example, you added a product to some category, but it is not displayed on the site.

Let's find out what could be causing this problem.

Product settings

Firstly, login to your Magento admin panel and go to the tab Catalog > Manage products(Catalog > Manage Products). Click on a product in the list to open the product settings page:

In the tab General(General) make sure that Status(Status) matters Included (Enabled) and what's in the settings Display(Visibility) option selected Catalog or Catalog, Search (Catalog or Catalog, Search):



Click on the tab Stock(Inventory) to make sure that the parameter value Quantity(Qty) is not set to 0. Moreover, the setting Availability in stock(Stock Availability) must be set to In stock (In stock):



In the tab Website(Website) make sure the correct store is selected to display products:



If a product is not displayed on the category page, check whether it is assigned to the desired category in the tab Categories(Categories). In some cases, it is better to re-add the product to the category:

On this moment The Aliexpress site is updating the site and making changes to the system. Naturally, there are some glitches that scare many buyers. Moreover, the errors turned out to be very diverse: ranging from small and not causing inconvenience to quite unpleasant ones.

What glitches can you find on Aliexpress now?

1. Order statuses do not change. Let’s say that after confirming the receipt of the order or closing the dispute, the status of the order remains “sent”, the protection timer also runs.
2. When you try to leave a review about a product, the following message appears: “You have already left a review for this order”. Although in reality, the review has not yet been written. And the caption is wrong.
3. Pictures are not loaded in messages to the seller, when opening or editing a dispute. A message may appear “Please do not upload any personal information! You can only upload one photo (max size 5MB) per post. Acceptable formats: jpg, png, gif, bmp" Although your photos are suitable in size and format. This inscription is also an error.
4. The button to open a dispute is not active.
5. Problems with payment for orders (cannot pay, or). When you try to pay for an order, the message “Payment cannot be made” is displayed and you are asked to log in to Alipay. After authorization the problem remains the same.
6. Some users are redirected to an intermediate page and then to the main page.
7. The display of the number of items on the cart icon and in the cart does not match.
8. Incorrect discounted price indicators in the Cart and Wish List.
9. Orders placed from a computer are not displayed in mobile version. And vice versa.
10. Problems with choosing a currency for payment. If you choose a different currency, the invoice will still be issued in rubles.

What to do if you encounter errors on Aliexpress?

If the glitches are minor in the form of incorrect display of any indicators, it transfers to home page, orders are not displayed, we recommend not to worry. The developers promise to eliminate them within a few weeks.

If you are unable to upload pictures, open a dispute, or select the desired currency for payment, then try performing these actions through the mobile application. There, at the moment, no changes have been made and the system is working properly.

The product is not displayed in accordance with the laws of your region is a notification in the Aliexpress mobile application that is shown to customers when they try to open products from the intimate category.

The product is not displayed in accordance with the laws of your region

Aliexpress management decided to hide all products of the sex category from its official mobile application in February 2017. Now, when trying to open one of the products in the erotic section, customers see a page with the following content: “Oh, this product is not available. The product is not displayed in accordance with the laws of your region".

Interestingly, lingerie, which cannot always be classified as erotic goods, was also censored on Aliexpress. While the innovation did not affect men's underwear, you can find quite revealing products in the search results.

It is not yet known when the company’s policy regarding goods in the category described above will change and users will again be able to order them from the mobile application.