Samsung Galaxy The S6 is a fantastic device, so much so that it exceeds domestic sales targets set by itself. by Samsung. The device has been taken to a whole new level of design due to better build quality and a preference for metal over plastic. The result is a device that can easily compete with its main competitor, the iPhone 6, and restore Samsung's first place in the US market.
Despite its popularity, that doesn't mean the Galaxy S6 doesn't have any problems; in fact, there are quite a few of them and they interfere with the daily operation of the device, but we have compiled a list of the most common problems and some simple tricks to eliminate them.
1. Performance issues
It is possible that sometimes the device starts to work slower than usual after prolonged use. No problem, it's easy to fix by doing a reset without the risk of data loss.
1. Turn off your Galaxy S6
2. Press and hold the Home, Power and Volume Down buttons at the same time until the device vibrates.
3. When the Samsung logo loads, release the buttons.
4. Press the Volume Down button until you see the option “Wipe Cache Partition”.
5. Select it using the Power button and click ‘yes’.
6. Reboot your Galaxy S6 after the process is completed.
2. Overheating problems
After prolonged use, does your device literally “burn” in your hands? Or maybe you were just doing backup all your vacation photos and now your device needs a break?
Just reboot your device into safe mode and leave it alone for a few minutes. This should help quickly reduce the temperature of the device, since only the necessary processes are running in safe mode.
3. Problems with screen rotation
This problem, unfortunately, is not so easy to fix. You need to contact Samsung service, as they recognized the problem:
Samsung has reported an issue with screen rotation on a very limited number of Galaxy S6s, and a solution is already available. Owners who believe their device is having problems with rotation should call Samsung customer service for support.
However, just in case, reboot your device or reset the settings to check if the problem is resolved.
4. Problems with GPS
Some Galaxy S6s have problems with GPS locking shortly after purchasing the device. This is most likely not hardware related and the smartphone simply needs calibration.
Here's what to do:
1. Go to Galaxy settings S6.
2. Go to the “personal” section and select “privacy and security”.
3. Go to 'location' and then 'location method'.
4. Once there, select ‘GPS only’.
5. Now change it to ‘GPS, Wi-Fi and Mobile Networks’.
6. The GPS should now work fine.
7. If this doesn't help, try rebooting.
5. Battery problems
Samsung has decided in its infinite wisdom to remove the removable battery that we all loved in previous Galaxy models. Unfortunately, this has led to a number of problems for some experienced users, and even regular users They complain about the battery draining quickly.
Unfortunately, there is no clear solution to the problem, only tips and tricks:
1. Make sure your Wi-Fi is turned off when you don't need it wireless network. Your device will still try to connect, which wastes battery.
2. Use GPS only when needed - otherwise turn it off.
3. Turn down the screen brightness - this one is pretty obvious.
4. Use energy-saving mode - this will help significantly extend the operating life.
6. WiFi problems
This could be due to a number of reasons, such as your router, so it is advisable to reboot it.
If all else fails, then go to Wi-Fi settings and select "advanced". There, make sure that the 'always allow scanning' feature is turned off, and that 'turn off Wi-Fi in sleep mode' is set to 'always'.
There are a number of good Wi-Fi analyzers available Google Play- Most likely, your slow internet access on Galaxy S6 is caused by a bad signal from the router.
7. Problems with Bluetooth
This problem can be resolved by putting the device into Safe Mode and removing previously connected devices.
1. Turn off the power of the device. Then, press and hold the Power and Volume Down button.
2. Once it boots up, you can release the Power button, but you need to keep the Volume key pressed.
3. In Safe Mode, you will see text in the lower left corner of the screen.
4. Go to Bluetooth settings and long press on each device and select “forget”.
Other cases
We probably missed a few cases that happened to other users; if so, please feel free to comment below with your question or comment and we will definitely try to help!
All touch gadgets have a drawback: the touch screen is very sensitive to various types of damage and negative influences. If it stops working on Galaxy S6 touch buttons, then the problem most often lies in the damage to the glass.
Why the touch buttons on the Galaxy S6 don't work
A situation in which the touch buttons on the Galaxy S6 do not work can be caused by careless handling of the gadget. Negative influences that can affect the sensitivity of the sensor include:
- mechanical impacts - shocks, falls, squeezing;
- ingress of moisture, including condensation;
- temperature changes - sudden changes in heat/cold.
If the touch buttons on the Galaxy S6 do not work, then most likely the malfunction occurred due to:
- microcracks that are invisible during visual inspection;
- a break in the cable connecting the buttons to the board;
- oxidation of contacts or parts of the microcircuit;
- software failure.
Galaxy S6 touch button repair
You can independently check the functionality of the touch buttons by resetting user settings and returning to factory settings. If such manipulation does not bring a positive result, then it is necessary to test the smartphone for internal faults.
At the LP Pro service center, qualified specialists using special equipment will help you find out the cause of the problem and offer the best solution to the problem. Our center is provided with all the necessary parts from the manufacturer for the replacement and high-quality repair of your gadget. Experienced professionals will solve any problem in the shortest possible time.
Does your Galaxy S6 automatically select the back button to close apps? This problem appears sporadically on the Galaxy S6, but it is not always a physical failure. You can try to fix this software.
Pressing the back button on the back is certainly not optimistic. In this situation, the first thing that comes to mind is the possibility of damage to the device. In fact, this problem often occurs, for example, after a phone flood, but it is worth knowing that this is not always the case. Many people had a similar problem with the automatic back press and the software turned out to be the source of the problems.
Before you decide to visit the website, there are two things you should try yourself. First, we reset the system overlay settings, and if that doesn't help, we'll reset the phone's settings to default. Many people report that this is enough to reduce or even eliminate this problem.
1. Reset TouchWiz
The first method is to reset the TouchWiz overlay. You can do this using Android settings. Switch to Android on Android "Settings > Application Manager". A list of all your applications installed on the system will be displayed.
Use a filter to customize the list to show all applications, including system ones. Then search for the item "TouchWiz" and go into its details.
Stop the TouchWiz application with the button "Power Stop"(Force Stop). Then select "Clear data"(Clear data) and "Clear cache"(Clear Cache).
This will likely reset your home screen and icons, but in many cases it will also fix the problem with pressing the back button.
2. Perform a so-called hard reset
If the above solution doesn't help, there is one more thing to do before you decide to do any maintenance and repairs. You can do what's called a hard reset, which is simply rebooting your phone to factory settings. This option will erase all data from your phone, including your personal files, and restore the device to its default settings.
To do this, first turn off the device completely using the Power button. Wait a minute, then turn your phone back on using the following button combination:
Home button (Home) + power button (Power) + volume up button (Volume Up)
Press the buttons until Recovery (Android System Recovery) appears on the screen. Using the volume buttons, you can move up and down through the menu and alternately select an option by pressing the power button.
Select an option "Wipe data/factory reset" and confirm the deletion of all data. Wait for the operation to complete and return to the main recovery mode screen. Select in it "Reboot your system now", to restart the phone in normal mode.
The device will restart with the cleaned software. When you start it for the first time, you need to configure the device, the same as when you turn on the phone for the first time after removing it from the window (selecting a language, Wi-Fi connection, logging into Google account etc.).
The problem with automatic reverse should be resolved. However, if this does not happen, this may lead to physical damage device and you may need to turn on your phone.
3. Remove the foil/tempered glass from the screen
Another source of the problem is often a screen protector or tempered glass that gets stuck all over the front of the screen. It is true that there is no guarantee that taking a photo of the screen will help (and will be thrown away once the foil/glass is removed), however, many people have also reported that it helps in some cases.
You can try removing the protective layer from the screen and see if it solves the problem with the back button automatically clicking.
Malfunction of touch buttons is a common problem among owners Samsung smartphone Galaxy S6 Edge. If it breaks down, the functions of the device become difficult and it does not respond to many commands. At the LP Pro service center, specialists will successfully fix the problem in the shortest possible time, and the phone will work like new.
Why the touch buttons on the Samsung Galaxy S6 Age stopped working
Possible causes of failure:
- Inappropriate firmware version. Sometimes after updating the software, some functions of the gadget stop working.
- Damage to the cable that connected the display and sensor.
- Crash in software. Reinstall or update the firmware.
- Mechanical impact. Often, after a shock or pressure on the gadget, the buttons fail.
- Malfunction printed circuit board smartphone.
- Water entering the housing. This leads to oxidation of the metal elements of the phone.
What to do if touch buttons do not work on Samsung Galaxy S6 Edge
A reboot helps resolve minor system glitches. If the problem still persists, it is not recommended to repair the gadget yourself. This can make the problem worse and cause expensive repairs. Entrust your device to professionals. LP Pro service center specialists will conduct a thorough diagnosis and repair your smartphone as quickly as possible. With us you are guaranteed to get excellent results.
On my Samsung Galaxy S6 (Android 6.0.1), sometimes the back button starts working by itself, closing current application or returning to the page. Sometimes this happens in bursts, making the device unusable.
Answers
rajatpunkstaa
I faced the same problem. I tried everything, but nothing completely solved the problem. Finally visited service center and they fixed it. They said that some kind of malfunction in the digitizer under the back button started, as if the back button was pressed when the device reaches a certain temperature.
One thing you can try: (If you have user rights) Enable on-screen navigation buttons and disable regular touch buttons and see if the problem persists. Mine was only a month old, so I went to the service center.
Good luck, Hope this helps.
With Lambrick
Had the same problem. I did a factory reset which didn't solve anything, I tried the code that resets the sensitivity touch screen. There's no joy in this Hardware. If your phone is under warranty, take it back. My camera was wrong, a local repair shop took it too. They replaced the strip that runs around the perimeter of my cell. This strip contains sensors on the bottom of the cell and on the side, as well as the charger port.
The problem is solved. Hope this helps
user145490
I wouldn't think of this as a software issue because if you did a factory reset, that should iron out most of the kinks in the OS. And this is not limited to S6 only, as was reported back in S4. This was probably due to a hardware issue caused either during packaging/transport/mechanical damage such as during a fall, read
If your device is fairly new, return it for repair or to an authorized Samsung service center. When opening the phone, they are likely to release pressure on the plate that makes contact between the return button and the mechanical hardware component.
