Why doesn't the speaker work on iPhone 5s? What to do if the speaker on your iPhone does not work properly? We fix the problem ourselves

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If your iPhone speaker does not work - it is completely broken or wheezes and rattles during a call - you do not have to immediately go to a service center. First you need to try to find the cause of the problem yourself and fix the problem at home.


What could be the reason for the breakdown?

Sound problems with the earpiece (height) and bottom-firing (polyphonic) speakers are quite common. Main causes of malfunctions:

  • moisture ingress due to the smartphone falling into the snow or being flooded with liquid (tea, coffee, juice, water)
  • mechanical impacts (impacts, falls on a hard surface) causing damage to internal parts (loop cable, ear sensor, microphone, front camera, etc.)
  • dust and small debris getting into the speaker or headphone jack
  • software malfunctions (especially if you install “wrong” programs on your phone)
  • volume is not adjusted well
  • factory defect

Problems can manifest themselves in different ways: it’s hard to hear the other person talking, the iPhone speaker rattles and wheezes, or it stops working altogether.


We fix the problem ourselves

If you can no longer hear the other person or they speak very quietly, start by checking your equalizer settings. First, adjust the volume during a call, making sure there is an indicator on the screen. Then make sure that no other devices are connected to the phone jacks. Insert and remove the headphone plug several times. Turn off the Bluetooth function.

To eliminate the possibility of a software problem, you should remove new, recently installed software, and also reset all settings. Algorithm for hard rebooting the device:

  • Press the Home and Power buttons at the same time
  • hold for 10-15 seconds
  • wait for the gadget to reboot

If the speaker on the iPhone (spoke or bottom) still does not work, restore the saved copy of the system using iTunes. Remember to regularly update iOS to the latest version.

Also, simply cleaning the auditory and polyphonic speakers from dust often helps. Before performing the procedure, remove the cover and film from the back and front panels, then use a soft bristle brush lightly moistened with alcohol or purified gasoline.

If you suspect a manufacturing defect, immediately take your iPhone to an authorized service center or Apple retailer - they should replace the internal parts of your model for free. Remember - if you install unlicensed software and handle it carelessly, the warranty terms are violated. Therefore, if you dropped or spilled your smartphone and damaged the speaker (hearing, voice), do not waste time traveling. It is much easier to call an experienced technician to your home.


Where to go for help

If you have problems with the microphone (located in the lower part on the left side) or speaker (upper, conversational), save time and effort - find a specialist on the website. Yudu performers will find and fix the breakdown as soon as possible if you encounter the following situations:

  • The speaker does not work well - it became worse to hear the interlocutor during a call after moisture or mechanical damage
  • rattling sound (when communicating through the voice speaker, while turning on the speakerphone)
  • the sound does not wheeze or tremble - it is not there at all

Each YouDo performer has been working for many years, has extensive experience in diagnostics and... Other benefits of performers.

In iPhone 6, iPhone 5s, iPhone 5, iPhone 6s, iPhone se, iPhone 4s, iPhone 4, iPhone 7 plus, iPhone x, iPhone 7, iPhone 2g, iPhone 8, like others, there are 2 speakers: top and bottom and sometimes It happens that 1 speaker does not work, but the second one works.

Moreover, if one ear speaker (auditory) does not work, that is, a conversational speaker, but a speakerphone or external speaker (headphones) can work.

There are several reasons and most can usually be eliminated on your own without visiting specialized places.

If both speakers stop working at once, the situation becomes more complicated, but it can often be resolved independently.

It also happens that the speaker works quietly or poorly during a conversation, for example, it wheezes - we will also consider this situation below.

Sometimes you even need to get inside an iPhone 5, iPhone 6, iPhone 5s, iPhone 4, iPhone 4s, iPhone 7, iPhone 8, iPhone se, iPhone 5c, iPhone 6 plus and so on, but I hope such a future will bypass you.

The first reason why the speakers on the iPhone do not work is that it is simply turned off

Apple devices have an almost invisible button on the case and you can accidentally hit it - it mutes the sound (see picture above).

What to do? Just move the button to a different position (so that the red or yellow stripe does not appear on the side) and see what happens.

The sound can also be turned off through the settings - the built-in do not disturb function is running (Android also has this).

Then you won’t hear if someone calls you. This is a crescent moon icon - make it inactive (grey).

The second reason why the speakers on the iPhone do not work is the headphone jack.

If you often use headphones, the connector very often gets damaged, and the smartphone says headphones are connected (it may not write).

What to do. It can solve the problem for a short time by inserting and unplugging the headphone cable from the device several times.

You can also pick out the connector with a match, but if you continue to use headphones, you will soon have to replace the connector.

This is not only a problem with smartphones, but also happens often on TV. The metal plate in the connector simply does not move back to its original position and the device behaves as if headphones are connected.

The third reason why the speaker on an iPhone does not work is that the Bluetooth function is turned on

Apple smartphones can redirect sound to a Bluetooth accessory and the speakers will not work.

What to do? Just go to settings and turn off bluetooth - if sound appears, you can turn this feature off later.


If it does not appear, then the problem is not with something else, for example, with the software. Then just do a factory reset.

I won’t tell you how to do this here, since there are already ready-made instructions on the site -

Reason four: iPhone fell and speakers don't work

If the phone fell into water, the speaker could easily be damaged. However, not only the speaker, but any element responsible for sound.

The same thing can happen if you fall into the snow and lie there for a while - the phone is warm, the snow melts and water gets into the device.

My wife once dropped me into the water (by the way, I also dropped it into the water while fishing, but I was carried away), so not only did the sound not work or it would not turn on, but the phone was not even repairable.

If someone flooded the iPhone with water after a fall, then the sooner you need to remove the battery (the smartphone partially works even when turned off) in order to avoid short circuits on the board.

Reason five: the speaker in the iPhone is poor or quiet

Very often, the sound quality in a smartphone leaves much to be desired. Wheezing usually occurs after a fall—the membrane is damaged.

What to do? Just change the speaker - they cannot be repaired, and they are not expensive (the better the quality, the more expensive).

The speaker operates quietly when dust accumulates in it or especially sweet liquid gets in it.

What to do? Usually cleaning resolves the issue. If there is dust, you can blow it out with a can of compressed air.

Also, the sound may become quieter if the resistance on the audio coil drops (depleted like a battery), then just replace it with a new one.

Other reasons why the iPhone speaker does not work

If the speaker is not working well, you don’t have to rush into repairs, because you can still communicate somehow, but when it doesn’t work at all, the reason may be hardware - a breakdown of the cable or the element of the motherboard responsible for audio.

As an option, try headphones, very often they work, and when you have free time, you can contact the service.

There is a pleasant moment for you here - the cable or speaker changes very quickly - about 20 -30 minutes.

So you won’t be without communication for a long time, although a lot depends on the service point itself - make sure that the service there is good, otherwise you’ll have to wait a week for the employee to find the appropriate required component.

The iPhone speaker does not work - to summarize

To summarize, we can say the following. The smartphone has a top and bottom speaker. Anyone can get hurt. The main reasons include:

  • flooding the smartphone (snow, rain, tea, beer, coffee, juice, water);
  • mechanical damage (falls: fell, dropped);
  • dust, small debris, connector
  • software failure;
  • volume is turned off;
  • factory defect.

If you suspect a manufacturing defect, then immediately take it to Apple service, just make sure that there is no unlicensed software in the iPhone - if there is, you will not receive repairs under warranty.


Also, the warranty is void if the device is dropped, flooded or damaged - then you can contact any service - not necessarily Apple. Good luck.

The speaker on the iPhone 5S is one of the most vulnerable points and often stops working unexpectedly. In some cases, you can restore its functionality on your own, but in case of severe damage, the help of specialists will be required.

Why the speaker doesn't work on iPhone 5S

  1. Physical impact on the device may cause the speaker to fail. When a smartphone falls from a height or when moisture penetrates inside the case, the contacts on the printed circuit board close.
  2. If you handle the device carelessly, the speaker can quickly become dirty and clogged with dust.
  3. A software glitch may cause the speaker to not work properly.
  4. Despite checking the devices multiple times, the cause of a non-functioning speaker may be a manufacturing defect.

How to fix the speaker on iPhone 5S

If you encounter this problem, you can try to correct the situation yourself. If the cause of the breakdown is a software glitch, you must simultaneously press and hold the Home and Power buttons, which will result in a forced reboot of the gadget. After turning on the device again, you should check the equalizer settings.

In case of mechanical damage to internal mechanisms or manufacturing defects, you cannot do without the help of qualified specialists. By contacting our service center, you can get a fully functioning device in the shortest possible time.

Our employees often repair the iPhone 5S speaker and know all the nuances of this process. Free diagnostics allows you to determine the exact cause of the problem and find the best way to solve it. Depending on the situation, specialists replace the polyphonic speaker or resolder the audio codec, providing a guarantee for all work performed.

Fair, not overpriced and not underestimated. There should be prices on the Service website. Necessarily! without asterisks, clear and detailed, where technically possible - as accurate and concise as possible.

If spare parts are available, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs require much less time. The website shows the approximate duration of any repair.

Warranty and responsibility

A guarantee must be given for any repairs. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.

Half the success in Apple repair is the quality and reliability of spare parts, so a good service works directly with suppliers, there are always several reliable channels and your own warehouse with proven spare parts for current models, so you don’t have to waste extra time.

Free diagnostics

This is very important and has already become a rule of good manners for the service center. Diagnostics is the most difficult and important part of the repair, but you don't have to pay a penny for it, even if you don't repair the device based on its results.

Service repairs and delivery

A good service values ​​your time, so it offers free delivery. And for the same reason, repairs are carried out only in the workshop of a service center: correctly and according to technology can only be done in a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient to fit in before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

The reputation of professionals consists of several points

Company age and experience

Reliable and experienced service has been known for a long time.
If a company has been on the market for many years and has managed to establish itself as an expert, people turn to it, write about it, and recommend it. We know what we are talking about, since 98% of incoming devices in the service center are restored.
Other service centers trust us and refer complex cases to us.

How many masters in areas

If there are always several engineers waiting for you for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken care of right away.
2. you give your Macbook for repair to an expert in the field of Mac repairs. He knows all the secrets of these devices

Technical literacy

If you ask a question, a specialist should answer it as accurately as possible.
So that you can imagine what exactly you need.
They will try to solve the problem. In most cases, from the description you can understand what happened and how to fix the problem.

With the growing popularity of Apple products, and especially the iPhone, it is completely logical that there will be a surge in demand for service centers servicing these products. Every day, hundreds of users come to phone service shops and complain that only one of the speakers on their iPhone works. All of them are sure that their device is defective, and they feel, at least, deceived, because they paid a considerable amount to purchase a brand new iPhone 5s. Let's figure out what the true causes of such problems are and try to eliminate them without resorting to replacing the entire device.

In most cases, the problem can be solved without purchasing a new gadget

Why is the speaker not working?

First of all, it should be said that all iPhones, be it the 4, 4s, 5 or 5s, have only one speaker. You can find it on the bottom end side immediately behind the charger connector. It should be noted that next to the charging input there is another hole, which is a microphone. It is thanks to him that we hear our interlocutors during a telephone conversation.

As for malfunctions, the most common reason that renders the speaker on the iPhone 5s unusable is mechanical damage resulting from impacts or falls of the phone. Failures of this kind lead to expensive repairs of individual spare parts of the device, and in the most extreme cases, replacement of the entire phone. There are often cases when people, without knowing it, reduce the volume of their speakers to the very minimum.

The most common causes of breakdowns

If you notice that the speaker on your iPhone is not working correctly or refuses to function at all, try the following measures to restore its functionality:

  1. If you were listening to music through headphones and noticed that the device stopped making sound after you unplugged the accessory, try plugging it back in and then abruptly unplugging it. If necessary, repeat the manipulation several times. Such malfunctions in the tool may be due to the fact that the iPhone 5s still thinks that it contains headphones. If after these steps the speaker still does not work, then you will need to replace the upper cable connected to the audio jack.
  2. If, after installing third-party software, you begin to notice that the speaker is not working well, simply uninstall the suspicious program. By clearing the iPhone 5s memory of applications that are incompatible with its software, you will return the settings to their previous state and fix the problem.
  3. There may be problems with the speaker's operation due to dirt and dust getting inside the iPhone. To correct defects, simply clean the hole of the tool.

  4. If the speaker works, but does it quietly, check whether the sound-producing element is in order. If it doesn't do its job, you'll likely have to replace it. If the element is working, check for dirt in the sound channel and clean it.

  5. If the device works poorly, constantly wheezes and makes extraneous noise, then the entire speaker needs to be replaced; no other repair measures in this case will have the necessary effect.

  6. There may be cases where sound problems occur due to too much moisture getting into the device. Moreover, this does not mean at all that the phone fell into water; a simple accumulation of condensation due to the iPhone 5s being in a place with high air humidity is sufficient. In this case, you need to thoroughly dry the phone and, if this does not solve the problem, replace the damaged part.

If you cannot independently determine and eliminate the malfunction of the speaker, entrust this matter to professionals at the service center. As a temporary measure, you can easily use headphones that will allow you not only to enjoy your favorite music, but also to make calls. A similar life hack will not help you out only when using an alarm clock. If you don’t want to get into an awkward situation and oversleep an important event after noticing problems with your iPhone, rush to the nearest center that services Apple equipment.



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