Operator numbers and Beeline support telephone numbers. Beeline: how to contact the operator? Beeline support phone number: hotline Which number can you use to talk to the Beeline operator?

Beeline makes every effort to ensure that subscribers do not have questions related to service - the official website of the operator provides in detail all the information that customers may need. However, sometimes difficulties still arise, or a person has difficulty finding the necessary information. In such cases, not everyone risks relying on the opinions of third parties and tries to contact the company’s specialists directly. But not everyone knows how to call the Beeline operator.

People are different, and someone might think that company specialists have answers to all questions. However, you should not dial the support number to, for example, find out someone's mobile phone number. The operator can help resolve problems related to:

• with the financial side of service;
• with a range of services, tariffs, available options;
• with the quality of communication, access to the network;
• with the Internet;
• with roaming tariffs.

The technical support consultant will do everything possible to resolve the client's issue. There are three ways to reach support.

Short number

This method is the easiest, since any client of this company can contact the Beeline operator by dialing. After calling this number from a mobile phone, the subscriber will hear an answering machine message that will list common problems and options for solving them.

To navigate through the autoinformer menu, use the following keys:

• * - to return to the main menu
• # - to repeat the previous point
• 9 – to repeat the last message

Other features vary by region.

The wait can take a long time - up to 20 minutes, and sometimes longer if there are a lot of calls. Don’t be afraid that you will be charged money for this - calls to 0611 are free from any Beeline mobile phone.

If the subscriber does not have time to reach the operator, you can use the “We will call you back” service. To do this, during a call to 0611 you need to press the “1” key.

Federal number

If the client does not have time to deal with the answering machine, he may be wondering how to call the Beeline operator directly. When using a federal toll-free number, the call will be immediately routed to a support representative. In addition, in this way it is possible or from SIM cards of other telecom operators, for which dialing to the same number is a paid call.

There are four federal support phone numbers available:

• 8 800 700 06 11 – to resolve issues related to cellular communications and work;
• 8 800 700 00 80 – to resolve problems with;
• 8 800 700 21 11 – if there are problems with Wi-Fi;
• 8 800 700 80 00, 8 800 700 99 66 – for questions related to telephone and TV.

Calls from roaming

Being a Beeline subscriber and being in intranet roaming on the territory of the Russian Federation, a person can call the operator using toll-free numbers 8 800 700 06 11 or 0611. For calls from abroad in the Russian Federation, there is a separate support number +7 495 974 88 88, also free for calls from a Beeline card.

In case you can’t get through by phone, it is possible to send an SMS with the described problem to number 0611. The service is provided free of charge and around the clock. The answer comes to the phone within a few minutes.

Mobile operators have a technical support service for users. Beeline is no exception: there is such a service too. But, like most companies, Beeline prefers to advise its clients through an auto-informer. As such, “live” communication is not encouraged.

But not everything can be answered by a robot, so it would be useful to know which number and how to call the Beeline operator.

How to call a “live” Beeline operator

Below are various methods to call the Beeline operator and get advice from a “live” company specialist:

“Call to a toll-free operator number for Beeline subscribers”


For the company's subscribers, the common number is 06 11, calls to which do not require payment. Following the instructions of the autoinformer, you can contact the operator; you just need to press the appropriate buttons.

Today there is no universal sequence of button presses, since the Beeline voice menu differs in different regions of Russia. In addition, changes are periodically made to the voice menu. You can try dialing 06 11, then 2, then 0 (the video demonstrates this method of communicating with the operator). If you do not have enough time, it is better to turn to other options for communicating with a call center employee.

“Call the Beeline operator from any number” Using a landline phone or mobile phone with a SIM card from Beeline or another operator, call the official number. Depending on the problem that has arisen, the following numbers are available, calls to which are free:

Problems with mobile communications and a USB modem can be resolved by calling the helpline at 8 800 7000 611.

Issues regarding the operation of the wireless network can be resolved by calling directly at 8 800 70 02 111.

Problems with the operation of home Internet, TV - to the operator number 8 800 700 8000.

Questions about the operation and setup of mobile Internet - call the hotline at 8 800 12 34 567.

Having dialed the Beeline operator telephone number you need from a mobile or landline, wait (usually no more than 5 minutes) for a connection with a service employee.

“Calling a Beeline operator number in roaming” If you are roaming within the network or in national roaming (within the Russian Federation), then you can contact the operator free of charge either by calling 06 11 or 8 800 7000 611.

While abroad, in international roaming mode, you can call the operator directly at +7 495 97 48 888. If you called from a Beeline SIM card, then you will not be charged for the call made. The number is dialed in the international format - +7 xxx xxx…

Additional ways to contact the Beeline operator

In addition to direct communication with the Beeline cellular operator, you can use other methods to resolve issues that arise.

Send a letter by e-mail This email address is being protected from spambots. You must have JavaScript enabled to view it., in which you need to describe the situation in detail and ask a question.

You can go to the company’s official website and select “Feedback Form” in the window on the right. A service employee will respond as soon as possible.

The company offers the “We will call you back” service. When you tried to call the operator, you probably heard an offer to order a call. Pressing key 1 will become an order - a support representative will call you back shortly. There is no need to pay extra for this service; it works if there are no available call center consultants.

Do you have any questions about mobile communications, maintenance, connection to tariff plans and services that you cannot resolve on your own? In such a situation, you should not give up. For these purposes, the company has several communication channels through which you can establish contact with an employee and jointly solve the problem that has arisen. From the article you will learn how to contact the Beeline operator. Let's look at all the ways to talk, their pros and cons.

How to contact by phone

If you have any unsolvable questions, the Beeline technical support line is available to you around the clock. At the other end of the line, qualified specialists will meet you and find an answer to any problem that may arise.

To contact the operator for free, remember the short phone number - “0611”. After pressing the call button, you will hear an answering machine that will offer a list of various services, including a description of tariff plans and services, and connection features. To select a specific item, switch your mobile device to touch tone mode and press the corresponding buttons.

After listening to automatic messages, you will be transferred to a free specialist by default. Initially, you can go to the line to the operator, skipping all the offers. To do this, dial the number “0” and wait for a response. If employees are very busy, you will need to wait or leave a request for a call back (press the “0” button again). As soon as the manager is free, you will immediately receive a call.

If you don’t have a phone with a Beeline SIM card at hand, then make a call from the number of any other telecom operator. A dedicated line has been created for such purposes. Dial contact "88007000611". To find out the specifics of providing Internet services, use the sequence of numbers “88007008000”. Technical support is available every day, seven days a week, all day long.

Unfortunately, there is no number that will connect you directly with a staff member. In any case, you will have to listen to automatic messages. You don’t have to call, just send a message with your question, specify “0611” as the recipient. After this, specialists will contact you as soon as possible.

Attention! Outgoing calls on your home network and sending a message to “0611” are not subject to tariffs.

When the user is in international roaming, there is a special contact number “+74957972727”. These conditions include Crimea and Sevastopol. Calls via Beeline are not billable.

How to contact through your personal account

If you have access to the network, you can ask a specialist a question in the chat. To do this, log in to your personal account on the provider’s main website. The service is an interface for checking and monitoring the main characteristics of the tariff plan and SIM card, as well as finding out the current balance status at the moment.

In the upper right corner there is an icon in the form of a message; clicking on it will open a chat menu with a telecom operator. Next, enter your contact information: initials, phone number for a call back and confirm them using captcha. Write your question in the appropriate field on the screen and send your request. After some time, you will receive a comprehensive answer to any problem or call from a specialist. A similar algorithm can be repeated in the “My Beeline” mobile application, which is freely available to all subscribers.

There is a guaranteed way to get in touch with a company representative. Contact the service office, approach any available manager for help and provide your passport.

How to ask a question via email

If you do not need an urgent answer to your question, you can send a message to the provider’s email. There are three addresses:

1. [email protected]. For problems related to mobile communications and data transfer, as well as USB modem.
2. [email protected]. Solving problems caused by wireless communication.

Help is needed? Beeline customer support service is available around the clock via Hotline numbers, through feedback, groups on social networks and in your Personal Account.

Toll-free phone number for Beeline Mobile Communications subscriber support:

Calls to Beeline Hotline phones from any region of Russia completely free.

How to call Beeline?

If you call the operator from a mobile phone connected to the Beeline cellular network in any region, including , for free communication with a support operator, call the 24-hour help desk number
to connect to a Beeline technical support operator. Beeline help desk operator?

To call Beeline from another mobile operator (Megafon, MTS, Rostelecom, Yota and Tele2) or a landline home phone, use the toll-free telephone number of the 24-hour customer support center 8800 700 0611.

You can call directly with Beeline operator. Press 0 in the main menu or wait until the announcer lists all menu items, after which you will be automatically connected to a call center employee.

Are you connected to Home Internet and TV from Beeline? There is a separate service for wired Internet and digital television customers. hotline subscribers of "Home Internet and TV Beeline".

To obtain personal information on your subscriber account, be prepared to provide the support service operator with your passport information. Additional fees may apply for connecting paid services and options, in accordance with the operator’s tariffs. The support operator will definitely inform you about the cost of all services before connecting them and debiting funds from your account.

Helpline number for calls from abroad and international roaming:

If you are located or in Russia, all calls to the number +74957972727 will be free for you. At the same time, calls to the city number of the contact center +7 495 7972727 from any other phones are paid in accordance with the tariffs of your telecom operator. When making calls, be sure to dial the number in international format, starting with the Russian code +7.

To provide personal information on your account, block a number, connect and disconnect paid services, be prepared to provide the operator with Beeline 8800 support service your passport details.

Beeline employees can contact customers about marketing campaigns and personal special offers from the number +7 499 2703650. Toll-free federal number 8800 700 0611 not used for outgoing calls.

From time to time, all subscribers of cellular networks have questions that they cannot solve on their own. Beeline offers its subscribers the opportunity to receive both instant help during a conversation with a specialist or automated assistant, and a response after a while if communication takes place via email.

Beeline support operator numbers

You can reach a technical support employee from a Beeline number, another mobile operator, or from a landline phone.

• 0611 – short telephone number of the automatic “Mobile consultant”. You can call around the clock and absolutely free, but only from a Beeline number. The answering machine will help resolve most issues and, if necessary, switch the subscriber to the Beeline technical support operator.
• 8-800-700-0611 is the federal number of the “Mobile Consultant”, which can be reached from any phone. Designed for mobile subscribers and USB modem users. You can also contact the operator for free using this number while in on-net roaming.
• 8-800-700-0080 – telephone number of the Beeline operator for USB modem users.
• 8-800-700-2111 – telephone number of the Beeline operator, for Wi-Fi Internet subscribers.
• 8-800-700-8000 – Beeline technical support phone number for Home Internet, Television and Home Phone services.
• 8-800-700-9966 is a toll-free telephone number for the Beeline support service for users of the Home Phone and Home Internet Light services.
• +7-495-797-2727 – free Beeline technical support number for calls from a Beeline mobile phone in international roaming and when the subscriber is in the Republic of Crimea.
• 8-800-700-0628 – telephone number of the support center for corporate clients of mobile communication services.
• 8-800-700-7007 – technical support number for corporate clients of Beeline fixed-line services.

Short numbers and commands for Beeline information services

In most cases, a Beeline subscriber does not need the help of a live operator - using short service numbers and USSD commands, you can independently resolve all the basic issues:

• *110*00# – find out the internal Beeline rate.
• *110*09# – get information about connected services.
• *110*05# – view tariff plan parameters.
• *111# – USSD menu for connecting and disconnecting services yourself.
• *110*10# – find out your number on Beeline.
• 064012 – information about possibilities with a zero balance for tariffs with a prepaid payment system.
• 0676 – advantageous offers in roaming.
• 0717 – information about mobile Internet.
• 068044 – useful information for protection against fraud.
• 0603 – .
• 0533 – registration of a bank card to pay for goods and services in the Mobile Payment system.
• 065050 – reference information about intercity and international codes.
• 0678 – opportunities for profitable calls and SMS.

How else can I contact the technical support operator?

If the subscriber’s question is not urgent and there is time to wait, you can use alternative methods of communicating with the operator:

1. Send your question to Beeline via Feedback Form– on any page, in the upper right corner, click on the “Ask a question” link, go to the “Feedback” section, then you need to select the topic of the request (Internet or mobile communications), write your question and indicate the desired method of receiving an answer - by email or by phone. Here you can chat online with a technical support operator - to do this, go to the “Chat with a specialist” section.
2. to send a letter with a question by email [email protected].
3. Send an SMS with a question to the short number 0611, after which a response will be sent to the subscriber’s number within three minutes. The service operates around the clock.
4. On the Beeline website use the “We will call you back” service– this is an opportunity to order a call back from a specialist if all operators were busy when calling the support service.
5. Communication with operators through groups on social networks VKontakte, Odnoklassniki and Facebook. Those who want to keep abreast of current offers can find the Beeline microblog on Twitter, and the latest videos about Beeline are available on the official channel on Youtube.

More information on alternative methods of communication with a live Beeline operator can be found here.